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Customer Experience Manager – Talent Assessment

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h2 Recruit

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Location:
United Kingdom

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

40000.00 GBP / Year
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Job Description:

A growing talent assessment business is looking to add a newly created role as customer experience manager to their team as part of their next phase of growth

Job Responsibility:

  • Take responsibility for the customer care team, dealing with all client issues and managing the process
  • Responsible for the events side of the business
  • Responsible for some general office management duties

Requirements:

  • Highly successful Customer Experience Manager
  • Can demonstrate being able to wear multiple hats including being a player manager
  • Good knowledge of customer service, raising tickets and resolving issues
  • Able to work with the events team to ensure events are well organized, on time and in budget
  • Understand ticketing systems, CRM
  • Had exposure to other areas of office management in the past
What we offer:
  • Recognised training program
  • Working with a company that is growing and promotes from within

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
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