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A growing talent assessment business is looking to add a newly created role as customer experience manager to their team as part of their next phase of growth
Job Responsibility:
Take responsibility for the customer care team, dealing with all client issues and managing the process
Responsible for the events side of the business
Responsible for some general office management duties
Requirements:
Highly successful Customer Experience Manager
Can demonstrate being able to wear multiple hats including being a player manager
Good knowledge of customer service, raising tickets and resolving issues
Able to work with the events team to ensure events are well organized, on time and in budget
Understand ticketing systems, CRM
Had exposure to other areas of office management in the past
What we offer:
Recognised training program
Working with a company that is growing and promotes from within
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