Customer Experience Management Lecturer Job at Bayswater Education (Brighton)

Customer Experience Management Instructor

Bayswater Toronto is a private, ESL school located at North York Centre station....

Location

Canada , Toronto

Salary:

28.00 - 32.00 CAD / Hour

Bayswater Education

Expiration Date

Until further notice

Requirements

TESL diploma recognized by Languages Canada (TESL Canada Level 1, TESL Ontario, CELTA, or equivalent)
Undergraduate degree

Job Responsibility

Teach an in-person, four-week customer experience management course from 9 am – 12:15 pm, Monday – Friday
Deliver classes on introductory customer experience management topics. (customer behaviour, market research, service excellence, managing complaints, customer insights, etc.)
Help groups of 12-15 international students develop skills in CX management and English language communication
Use a SMART board and present digital curriculum
Administer and assess weekly quizzes
Design, monitor, and assess a real-world project
Host guest speakers and connect lectures to class material
Lead external visits to business offices
Complete attendance and administer course learning management system
Submit timesheets and follow all policies and procedures in the Employee Handbook

Parttime

Occupational Therapy Assistant Instructor, Adjunct

Join our faculty at American Career College and discover an innovative learning ...

Location

United States , Anaheim

Salary:

37.72 - 54.69 USD / Hour

American Career College

Expiration Date

Until further notice

Requirements

Baccalaureate degree awarded by an institution that is accredited by a USDE-recognized regional or national accrediting body
Current Occupational Therapy Practitioner license (or eligible for licensure) in California
Certified by the National Board for Certification in Occupational Therapy (NBCOT) as a Certified Occupational Therapy Assistant (COTA) or an Occupational Therapist (OTR/L)
Current CPR Card
Minimum of three (3) years of related practical work experience in Occupational Therapy practice
Documented expertise in their area(s) of teaching responsibility and knowledge of the content delivery method (e.g., distance learning)
Adult Care Specialty: Experience as a COTA in adult neuro-rehabilitation care settings required
Pediatrics Specialty: Experience as a COTA in pediatric settings required
Ability to demonstrate a thorough, accurate and practical knowledge of their field or discipline
Ability to interpret and evaluate the theories of their field or discipline

Job Responsibility

Under the general supervision of the Program Director delivers class and/or clinical instruction according to an approved course syllabus using accepted and effective teaching methods
develops daily lesson plans
advises and tutors students
maintains current and accurate attendance and grade records
remains current in applicable program teaching field
participates in faculty meetings, professional growth activities in the respective field and two (2) in-service training sessions annually
Participates in college activities such as in-services, faculty meetings, student functions, graduation exercises, open houses, new student orientations, and advisory board meetings
Strives for student success by providing quality instruction that results in students’ achievement of course and program objectives, retention of students, and prepares students for entry-level positions in the healthcare field
Delivers curriculum in accordance with approved syllabi, according to program objectives and timelines
Employs appropriate instructional methods and learning strategies to communicate subject matter to students and modifies where appropriate to meet diverse students’ needs

What we offer

HEALTHCARE
401(K) RETIREMENT PLANS AND EMPLOYER MATCHING
PROFESSIONAL DEVELOPMENT
DAY OF SERVICE
PTO DAY
COLLABORATION
MANAGEMENT
AWARDS & RECOGNITION

Physician Support Rep III-Imaging Scheduling Operations

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma and 2 years of relevant experience required
Or equivalent combination of education and experience

Job Responsibility

Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs
Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support
Serves as primary contact for provider(s)
Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
Chooses and recommends among competing demands
Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
Finds missing orders and sends them for review and approval
Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature

Fulltime

Test & Evaluation Instructor/SME

ABSI is contracted to develop and support the Space Test Course being provided b...

Location

United States , Edwards AFB

Salary:

180000.00 - 225000.00 USD / Year

ABSI Aerospace & Defense

Expiration Date

Until further notice

Requirements

Bachelor's degree in engineering or scientific discipline with at least 8 years of active flight test or test pilot school instructional experience
Thorough working knowledge of test and evaluation
Must have excellent written and verbal communications skills and experience/comfort briefing all levels of personnel
Experience planning, conducting and reporting on Government Test and Evaluation activities

Job Responsibility

Delivering instruction to adult learners in classroom, lab and field environments
Developing and refining instructional materials for use in the course
Coordinating and collaborating with other instructors for course development, maintenance and delivery
Coordinating with Space Force and USAF Test Pilot School course sponsors to manage the course to include incorporating sponsor feedback in course updates
Providing one on one feedback on student work throughout the course
Coordinating instructor, guest lecturer and field trip schedules as needed
Collecting formal and informal student feedback to support recommendations for course improvements and ongoing updates
Coordinate with USAF Test Pilot School course manager to ensure course logistical and administrative support requirements are planned and executed for each class
Provide program management support to include managing the ABSI workforce and interfacing with he customer to ensure contract requirements are met
Qualified and appropriately rated pilots may perform flying duties during hands-on flight exercises

What we offer

highly competitive salaries
flexible work schedules
excellent benefits
instant 401K vesting
full cafeteria plan that employees can tailor to their individual needs

Fulltime

Physician Support Rep III-Imaging Scheduling Operations

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma and 2 years of relevant experience required
Or equivalent combination of education and experience
Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
Demonstrated customer relations skills required

Job Responsibility

Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs
Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support
Serves as primary contact for provider(s)
Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
Chooses and recommends among competing demands
Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
Finds missing orders and sends them for review and approval
Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature

Fulltime

Assistant Head Of Business, Travel And Hospitality

As our Assistant Head, you will be responsible for supporting the Head of Instit...

Location

United Kingdom , Kingston upon Hull

Salary:

41296.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Relevant teaching qualification and subject specialism
Experience of delivering good teaching and leading in further education
Experience of leading on cross-cutting themes such as student engagement, progress, assessment and IQA processes
Communication and interpersonal skills
Ability to analyse data and use it to drive improvements
Organisational and planning skills
Ability to work under pressure and meet deadlines
Commitment to continuous professional development

Job Responsibility

Supporting the Head of Institute in leading and managing a collection of subject areas, ensuring that high standards of teaching, learning and assessment are maintained
Promote the College’s vision and mission and strategic objectives and to promote behaviours which underpin them
Contribute to the colleges curriculum development process which includes preparing, implementing, monitoring and reviewing new programmes and resources
Monitoring and analysing student data to identify areas for improvement and working with staff to implement interventions and strategies to improve student outcomes
Implementing and monitoring the colleges policies and procedures to ensure compliance with regulatory requirements and best practice
Implementing and monitoring the colleges high ambitions for excellence in teaching, learning and assessment
Contribute to the quality of learning activities, ensuring that they meet College quality standards and result in improving student success rates
Lead on cross-cutting themes such as student engagement, progression, assessment and IQA processes
Ensure that the institute delivers high performing and quality provision across all income streams, meeting the needs and standards of all our learners and customers
Undertaking a teaching commitment as per substantive role, and thus maintaining lecturer duties

What we offer

42 days annual leave per annum (excluding bank holidays and up to 3 additional discretionary days over the Christmas/New Year period)

Fulltime

Diesel Technician Corporate Trainer

The main objective of the Corporate Trainer position is to expand the skillset a...

Location

United States , Multiple locations (Boise, ID; Kent, WA; Spokane, WA; Portland, OR)

Salary:

90000.00 - 110000.00 USD / Year

Washington Corporations

Expiration Date

Until further notice

Requirements

High School diploma required
Associate's degree in diesel technology or related filed preferred and/or an equivalent combination of education and experience
Ability to effectively present information and respond to questions from groups of trainees
Previous training and development experience are beneficial but not required
Proficient in Microsoft Office products (Outlook, Word, and Excel)
Requires prolonged sitting with periodic lifting, walking, standing, bending, stooping, and stretching
Requires a valid driver's license and the ability to maintain an insurable driving record
Personable, highly motivated, a problem solver, ethical, and able to adapt to all forces around – customers, suppliers, manufacturers, and co-workers
Ability to exercise integrity, confidentiality, and discretion
Provide exceptional customer service

Job Responsibility

Demonstrate Modern Machinery’s core values and promote the mission and vision of the company
Follow all company policies and regulations for safe work procedures and contribute to the achievement of company safety goals
Coordinate with stakeholders to determine training needs, goals, and objectives that fits operational needs
Manage and update training materials, including manuals, presentations, and hands-on activities
Develop a detailed schedule for the training department, including timelines and locations for each class
Ensure that the curriculum meets industry standards and incorporates the latest technological advancements and best practices
Emphasize the importance of safety protocols during training sessions
Facilitate and conduct instructor lead training, utilize various teaching methods: including lectures and discussions, practical exercises, and hands-on training sessions
Maintain accurate training records, progress, attendance, and certification
Submit regular reports on training activities, outcomes, and areas for improvement

What we offer

Medical, Dental, Vision, and Prescription Insurance
Health Savings Account
401k/Roth Retirement Savings Plan with Company Match
Participation in Annual Profit-Sharing Plan
Paid Time Off (Vacation, Sick, Holiday, Bereavement & Parental Leave)
Gym Membership Reimbursement Program
Family Scholarship Program
Employee Assistance Program
Virtual Mental Health & Tele Medicine Benefit
Company Paid Life Insurance & Disability Benefits

Fulltime

Assistant Head of Business, Travel and Hospitality

As our Assistant Head, you will be responsible for supporting the Head of Instit...

Location

United Kingdom , Kingston upon Hull

Salary:

41296.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Relevant teaching qualification and subject specialism
Experience of delivering good teaching and leading in further education
Experience of leading on cross-cutting themes such as student engagement, progress, assessment and IQA processes
Communication and interpersonal skills
Ability to analyse data and use it to drive improvements
Organisational and planning skills
Ability to work under pressure and meet deadlines
Commitment to continuous professional development

Job Responsibility

Supporting the Head of Institute in leading and managing a collection of subject areas, ensuring that high standards of teaching, learning and assessment are maintained
Promote the College’s vision and mission and strategic objectives and to promote behaviours which underpin them
Contribute to the colleges curriculum development process which includes preparing, implementing, monitoring and reviewing new programmes and resources
Monitoring and analysing student data to identify areas for improvement and working with staff to implement interventions and strategies to improve student outcomes
Implementing and monitoring the colleges policies and procedures to ensure compliance with regulatory requirements and best practice
Implementing and monitoring the colleges high ambitions for excellence in teaching, learning and assessment
Contribute to the quality of learning activities, ensuring that they meet College quality standards and result in improving student success rates
Lead on cross-cutting themes such as student engagement, progression, assessment and IQA processes
Ensure that the institute delivers high performing and quality provision across all income streams, meeting the needs and standards of all our learners and customers
Undertaking a teaching commitment as per substantive role, and thus maintaining lecturer duties

Fulltime

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Customer Experience Management Lecturer

Job Description

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Requirements

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