Customer Experience Management Instructor Job at Bayswater Education (Toronto)

Instructor, Product Management

As an Instructor at Simplilearn, you will play a vital role in shaping the futur...

Location

United States

Salary:

50.00 - 55.00 USD / Hour

Fullstack Academy

Expiration Date

Until further notice

Requirements

6+ years of experience in the product space, preferably at product-based companies
Product Strategy Development — defining vision, goals, success metrics, and aligning with business outcomes
Market Research & Customer Discovery — conducting user interviews, competitive analysis, and validating needs
Roadmapping & Lifecycle Management — translating strategy into actionable roadmaps, managing releases, and iterating
Metrics & Analytics — setting KPIs, interpreting data, and making evidence-based decisions
Cross-functional Collaboration — working effectively with engineering, design, marketing, and leadership teams
Understanding of Prioritization approaches - MosCOw, RICE, etc
Understanding trade-off decision making in real-world contexts
Teaching qualitative judgment alongside quantitative scoring
Strategic Thinking — connecting product decisions to company strategy

Job Responsibility

Create a positive, professional and inclusive learning environment
Teach select lessons in accordance with learning objectives and fidelity to session plans provided by Simplilearn
Employ strategies known to meet the needs of adult learners
Manage regular communication with students to align on progress, expectations, celebrate milestones and address concern areas
Provide individualized student support during synchronous class sessions and outside class
Evaluate student performance and progression toward competencies based on course deliverables and course rubrics
Provide constructive and timely feedback to students
Assist in the management of Performance Action Plans for individual students who need additional support
Serve as role model for students and as an ambassador for our brand
Exhibit professionalism and an ethical and empathetic approach when engaging with Simplilearn staff, students, and the public

Parttime

Customer Service and Swim Instructor

Are you looking for a great gig where the work is actually fun? Do you want to w...

Location

United States , Milford

Salary:

15.75 - 18.75 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
High school diploma or GED is preferred, or currently in High School
Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider preferred
Lifeguard, CPR/AED and First Aid certification preferred (Training Provided)

Job Responsibility

Promotes quality customer service and processes sales and registration transactions
Acts as the first point of contact for potential and current Goldfish customers
Presents a positive image for the company
Instructs students on water safety and proper swim techniques based on thorough knowledge of the Goldfish Swim School curriculum
Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Processes student registrations using effective sales/customer service techniques
Resolves customer concerns/complaints using a professional approach
Assists members with purchases of merchandise and vending
Provides swim instruction based on the Goldfish Swim School curriculum
Evaluates students’ progress, and completes required paperwork in a timely manner

What we offer

401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Paid training
Flexible shifts
Leadership roles
Flexible hours

Fulltime

Systems Operations Engineer

Wells Fargo is seeking a...

Location

India , Bengaluru

Salary:

Not provided

Wells Fargo

Expiration Date

June 29, 2026

Requirements

2+ years of Systems Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Provides support for medium complex technical OS and Hardware Support and Maintenance Activities
Prior experience of handling production support, handling Linux systems is a must
Good understanding of writing Ansible playbooks to simplify day to day systems administration work
Develop observability dashboard like Grafana, Splunk & ServiceNow
Troubleshoots network, hardware and software issues using pre-defined guidelines
Knowledge on Infrastructure and Remote Administration of various Infrastructure Devices
Familiar with ticketing and Monitoring tools and Acknowledging the Alerts in time
Familiar with Different Components of Infrastructure like Routers, Switches, Servers, SAN and NAS Devices
Familiar with Infrastructure Service Management Processes (Incident/Change/Problem Management)

Job Responsibility

Participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services
Identify opportunity for process improvements within technical support strategies and plans
Review and analyze technical queries to extract data, create standard databases, or perform limited programming to fine tune systems supporting low to medium risk technical deliverables
Present recommendations for resolving complex technical queries
Exercise some independent judgment to analyze performance trends and recommend process improvements while developing understanding of technical process controls or standards
Work as an internal consultant regarding use of tools and processes
Provide information related to supported system area to functional colleagues, internal partners and stakeholders, including internal customers

Fulltime

New

Commercial Sales Training Specialist

This is where your work makes a difference. At Baxter, we believe every person—r...

Location

United States , Deerfield

Salary:

64000.00 - 80000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, Healthcare, Life Sciences, Communications, education technology or related field OR equivalent combination of education and practical experience
3+ years of experience in training, sales, education, or customer-facing roles preferred
Demonstrated experience supporting or enabling sales training organizations within healthcare, pharmaceutical, or regulated environments preferred
Ability to support multiple projects concurrently and deliver against defined timelines
Strong written and verbal communication skills with the ability to collaborate cross-functionally
Effective problem-solving skills and attention to detail
Ability to work effectively in a matrixed environment and adapt to shifting priorities
Experience with Microsoft Office (PowerPoint, Excel, Word) and virtual meeting platforms (Teams, Zoom)
Hands-on experience with eLearning development tools (e.g., Articulate Storyline, Captivate, Lectora) and multimedia tools (e.g., Photoshop, Acrobat)
Exposure to LMS platforms and standards (e.g., SCORM, AICC, xAPI) and instructional design models (e.g., ADDIE, SAM)

Job Responsibility

Collaborate with sales training team members to support departmental goals and objectives
Conduct learning needs assessments under general direction
document and archive findings to support training design and development efforts
Partner with sales, marketing, regulatory, and other stakeholders to support learning projects, ensuring alignment with defined learning objectives
Work with subject matter experts to develop training materials that align with adult learning principles across instructor-led, virtual, and eLearning formats
Apply approved instructional design models and standards to develop consistent learning solutions
Use established technologies and authoring tools to design, manage, and deliver training content
Develop engaging learning content incorporating multimedia elements such as graphics, audio, animation, and interactive components
Support the rollout and adoption of new or updated training tools and technologies as directed
Assist in maintaining and updating core training programs as products, processes, and systems evolve

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)

Fulltime

New

Commercial Sales Training Specialist

This is where your work makes a difference. At Baxter, we believe every person—r...

Location

United States , Deerfield

Salary:

64000.00 - 80000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, Healthcare, Life Sciences, Communications, education technology or related field OR equivalent combination of education and practical experience
3+ years of experience in training, sales, education, or customer-facing roles preferred
Demonstrated experience supporting or enabling sales training organizations within healthcare, pharmaceutical, or regulated environments preferred
Ability to support multiple projects concurrently and deliver against defined timelines
Strong written and verbal communication skills with the ability to collaborate cross-functionally
Effective problem-solving skills and attention to detail
Ability to work effectively in a matrixed environment and adapt to shifting priorities
Experience with Microsoft Office (PowerPoint, Excel, Word) and virtual meeting platforms (Teams, Zoom)
Hands-on experience with eLearning development tools (e.g., Articulate Storyline, Captivate, Lectora) and multimedia tools (e.g., Photoshop, Acrobat)
Exposure to LMS platforms and standards (e.g., SCORM, AICC, xAPI) and instructional design models (e.g., ADDIE, SAM)

Job Responsibility

Collaborate with sales training team members to support departmental goals and objectives
Conduct learning needs assessments under general direction
document and archive findings to support training design and development efforts
Partner with sales, marketing, regulatory, and other stakeholders to support learning projects, ensuring alignment with defined learning objectives
Work with subject matter experts to develop training materials that align with adult learning principles across instructor-led, virtual, and eLearning formats
Apply approved instructional design models and standards to develop consistent learning solutions
Use established technologies and authoring tools to design, manage, and deliver training content
Develop engaging learning content incorporating multimedia elements such as graphics, audio, animation, and interactive components
Support the rollout and adoption of new or updated training tools and technologies as directed
Assist in maintaining and updating core training programs as products, processes, and systems evolve

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)

Fulltime

New

Deck Supervisor

Manages assigned shift including supervision of on-deck employees, maintenance o...

Location

United States , Clifton Park

Salary:

16.50 - 20.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

High school diploma or GED. Two or more years as a swim instructor required. Experience as a youth sports instructor/coach, camp counselor, and/or teacher preferred. College degree preferred. Lifeguard and CPR/First Aid certifications required.

Job Responsibility

Manages assigned shift including supervision of on-deck employees, maintenance of pool environment and interaction with students and parents
Performs as expert on all levels of the GSS curriculum
Demonstrates thorough knowledge of GSS management policies and practices
Provides leadership, discipline, and constructive feedback to instructors and deck teachers
Conduct daily pre-shifts meetings and prepares the deck for the shift
Conducts periodic evaluations of instructors, and deck teachers
Interacts with parents/guardians to discuss student progress
Acts as a GSS ambassador to ensure customer satisfaction
Completes daily Deck Supervisor logs on assigned shift and monitors the children's attendance
Coordinates tasks required to ensure the cleanliness of the pool facility

What we offer

Free uniforms
Opportunity for advancement
Training & development
Paid Training
Flexible Schedules

Parttime

New

Assistant General Manager - Aquatics

Oversees the quality and success of Goldfish Swim School. This encompasses all d...

Location

United States , Flushing

Salary:

30.00 - 34.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, and/or childcare provider required
High school diploma or GED is preferred
Two or more years as a swimming instructor preferred
Mandarin-speaking ability preferred

Job Responsibility

Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures
Helps the General Manager and department managers fulfill all daily tasks
Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction
Initiates and oversees workplace employee activities with the goal of achieving improved employee satisfaction
Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS
Interacts with all wet side staff on issues related to class scheduling, student progress, customer service, employee performance and training
Troubleshoot the mechanical room as necessary
Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment
Development of wet side staff
Ensures the highest level of swim lesson quality

What we offer

Paid Training
Flexible Schedules
All Are Welcome (Diversity & Inclusion)
Make Waves in Your Community
Make Waves in Your Career
High Fives & Tropical Vibes
Going for Gold (partnerships with World Record Holders and Olympic Gold Medalists)
Grow with Goldfish

Fulltime

New

Manager In Training - Aquatics

Summary: Oversees the quality and success of Goldfish Swim School. This encompas...

Location

United States , Coral Springs

Salary:

18.00 - 22.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

High school diploma or GED is preferred
Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, and/or childcare provider required
Two or more years as a swimming instructor preferred

Job Responsibility

Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures
Helps the General Manager and department managers fulfill all daily tasks
Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction
Initiates and oversees workplace employee activities with the goal of achieving improved employee satisfaction
Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS
Interacts with all wet side staff on issues related to class scheduling, student progress, customer service, employee performance and training
Troubleshoot the mechanical room as necessary
Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment
Development of wet side staff
Ensures the highest level of swim lesson quality

What we offer

Flexible Schedule
Competitive Pay
Paid Training
FUN team environment
Health Benefits with Employer Contribution
401(k) matching
Discount Program
Anniversary Recognition Program
Opportunities for Advancement
Strengths Based Leadership Development Program

Fulltime

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Customer Experience Management Instructor

Job Description

Job Responsibility

Requirements

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