Customer Experience Management Guest Speaker Job at Bayswater Education (Toronto)

New

Customer Experience Management Instructor

Bayswater Toronto is a private, ESL school located at North York Centre station....

Location

Canada , Toronto

Salary:

28.00 - 32.00 CAD / Hour

Bayswater Education

Expiration Date

Until further notice

Requirements

TESL diploma recognized by Languages Canada (TESL Canada Level 1, TESL Ontario, CELTA, or equivalent)
Undergraduate degree

Job Responsibility

Teach an in-person, four-week customer experience management course from 9 am – 12:15 pm, Monday – Friday
Deliver classes on introductory customer experience management topics. (customer behaviour, market research, service excellence, managing complaints, customer insights, etc.)
Help groups of 12-15 international students develop skills in CX management and English language communication
Use a SMART board and present digital curriculum
Administer and assess weekly quizzes
Design, monitor, and assess a real-world project
Host guest speakers and connect lectures to class material
Lead external visits to business offices
Complete attendance and administer course learning management system
Submit timesheets and follow all policies and procedures in the Employee Handbook

Parttime

New

Event Operations Manager

The Events Operations Manager is responsible for the organisation and operationa...

Location

Salary:

Not provided

Kisaco Research

Expiration Date

Until further notice

Requirements

Minimum 3 year’s events experience
Track record of delivering events under budget and in profit
Effective verbal and written communication skills
Excellent customer care skills
High level of IT competency - must have strong computer skills including excel, word and power point
Must be willing to travel
Must be a team player
Excellent written and oral skills, report writing skills essential
Ensure efficient and sensitive handling of confidential information

Job Responsibility

On-site delivery and management
Speaker management & liaison
Sponsor management & liaison
Venue liaison
Delegate communications and customer service
Creation of event documentation
Management of suppliers
Cost reconciliation & budget management
Liaison with cross functional team: production, marketing and sponsorship/sales
Consistently come under budget

What we offer

Access hands on training, coaching, and a personal learning budget to stay at the cutting edge of event operations and strategy
Join a company with ambitious expansion plans and a clear career path for senior event leaders

Concierge Coordinator

We have streamlined the most consistent + tech-driven experience in the short-te...

Location

Multiple , Remote

Salary:

16.00 - 19.00 USD / Hour

AvantStay

Expiration Date

Until further notice

Requirements

Fluent English speaker
2-3+ years VIP Customer Service and/or Concierge experience required
Background in the Luxury Travel industry strongly preferred
Background in Sales and/or a Call Center environment preferred
Positive, enthusiastic, and passionate about the travel & hospitality industry
Ability to understand and convey issues and technical concepts
Strong sense of team mentality and reliability, a self-starter
Capable of quickly learning new software systems & keeping up with changing updates to our technology and processes
Strong written and verbal communication skills and excellent attention to detail
Ability to handle + manage your own workload, stay on top of sales leads, follow up with potential sales, and keep track of your ongoing clients needs

Job Responsibility

Sell Concierge services to guests with a focus on quarterly team revenue goals
Create itineraries and experiences that enhance the guest's stay
Create proposals & itineraries to bring our offer to life for guests
Interact with guests via phone, SMS, and email to ensure customer satisfaction
Respond promptly, personally, and professionally to guest inquiries to open the conversation and ensure they feel welcome
Convert new requests into confirmed services and effectively manage lead opportunities and outreach efforts
Support field operation teams and guest experience coordinators in maintaining a consistent guest experience with high-level service and consistency
Assist and develop programming with Concierge Manager & Concierge Supervisors, as needed
Keep relevant systems updated with customer information and confirmation details
Provide knowledgeable and correct information on AvantStay properties and policies

Fulltime

Senior Event Manager - German Speaker

Prepares all event documentation and coordinates with Sales, property department...

Location

Switzerland , Zurich

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the event management or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required
Fluent German and English firmly required (min. C2)
Swiss B or C permit OR EU citizenship

Job Responsibility

Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events
Primarily handles complex events
Ensures a seamless turnover from sales to service back to sales
Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events
Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence
Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience
Executing Event Operations: Solve problems and/or suggest alternatives to previous arrangements if necessary
Leads pre-event and post-event meetings for assigned groups
Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions
Manages customer budgets to maximize revenue and meet customer needs

What we offer

Opportunities for training, development, recognition
A place where you can pursue your passions in a luxury environment with a focus on holistic well-being

Fulltime

Customer Engagement Coordinator

The Customer Engagement Coordinator is a highly cross-functional, execution-focu...

Location

United States , New York

Salary:

98000.00 - 132000.00 USD / Year

Harvey

Expiration Date

Until further notice

Requirements

3–5 years of experience in customer-facing, program management, operations, or cross-functional support roles (Customer Success, Marketing, Research, Events, or similar)
Strong project coordination skills with the ability to manage multiple workstreams simultaneously in a fast-paced environment
Comfortable working with senior internal and external stakeholders, including customers, partners, and executives
Highly organized, detail-oriented, and proactive, with a strong sense of ownership
Excellent written and verbal communication skills, with the ability to synthesize information and keep teams aligned
Familiarity with tools like Notion, Asana, and other project management tools a plus

Job Responsibility

Support customer-facing moments tied to research and engagement initiatives, including panels, roundtables, community events, and executive sessions
Assist with planning and execution of community events and partner-led programs, including logistics, guest coordination, and on-site support
Help deliver “surprise and delight” moments tied to customer advocacy and loyalty initiatives, ensuring a high-quality customer experience
Support internal customer empathy initiatives, including All Hands participation and “Field Trip” programs, coordinating speakers, schedules, and materials
Act as a connector across teams (Marketing, Sales, Customer Success, Ops), ensuring stakeholders are aligned and informed
Maintain project documentation, timelines, and status updates to support visibility and execution across multiple concurrent initiatives
Help manage day-to-day execution across a wide portfolio of initiatives, flexing quickly as priorities shift
Track program inputs and outputs (participants, milestones, learnings) to support reporting and continuous improvement
Identify opportunities to improve processes, templates, and workflows to help the Customer Engagement function scale
Support the execution of flagship third party research initiatives in partnership with external firms

What we offer

Comprehensive health, dental and vision coverage
retirement benefits (401k match up to 4%)
flexible PTO
equity plan
bonus

Fulltime

Blended Sales Associate & Podium Speakers

We are expanding our team and looking for dynamic, driven professionals to join ...

Location

United States , Breezy Point

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

Sales-driven
self-motivated
able to thrive in fast-paced environments
industry experience required
for Senior Sales Manager: minimum of two (2) years experience as a Timeshare Sales Associate
proven ability to drive results (VPG, closing rates)
leadership and team-building skills
for Podium Speaker: charismatic speaker with excellent presentation skills
previous experience in public speaking, sales, or hospitality preferred
ability to connect with diverse audiences and encourage guest engagement

Job Responsibility

Guide guests on property tours, showcasing vacation ownership benefits
present customized financial options
close sales and exceed targets
comply with company policies ensuring confidentiality and integrity
for Senior Sales Manager: lead, train, and mentor the Blended-Line Sales Team to maximize performance
oversee daily sales operations and close sales transactions
foster a high-energy sales environment
ensure high-quality guest experiences with polished presentations
maintain team performance and stay updated on industry trends
for Podium Speaker: inspire and engage prospective buyers through compelling presentations

What we offer

Uncapped commission + monthly bonuses
paid training
company-paid life insurance
long-term disability
401K
medical insurance
dental insurance
vision insurance
discounted vacations
flexible work schedules

Fulltime

Event Planner

We are seeking an experienced Event Planner to join our team in Tampa, FL. The E...

Location

United States , Tampa

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3–6 years of event planning or coordination experience
Experience planning events ranging from 10 to 500 attendees
Strong leadership skills and ability to manage multiple facets of an event simultaneously
Exceptional customer service and client engagement experience
Excellent written and verbal communication skills
Experience with front desk or reception responsibilities
Proficiency with Event Management Systems (EMS) or similar scheduling tools
Strong organizational and time management skills
Ability to work onsite five days per week in Tampa, FL

Job Responsibility

Oversee meetings and events within the conference center, partnering with catering, audio-visual, facilities, and security teams
Greet clients and guests daily, providing high-touch, professional customer service
Manage front desk responsibilities including answering phones, responding to emails, and welcoming conference center guests
Coordinate room setups and spot-check catering services and conference room arrangements throughout the day
Participate in daily operations calls to review upcoming event logistics
Develop project plans and budgets
prepare, manage, and reconcile event expenses
Lead and direct teams supporting events with multiple moving parts
Conduct pre- and post-conference meetings when applicable
Manage space reservations using EMS (Event Management System) and generate accurate reports

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Clubhouse Manager

We are looking for a Clubhouse Manager to drive the overall success of our Rapha...

Location

Spain , Mallorca

Salary:

Not provided

Rapha

Expiration Date

Until further notice

Requirements

EU valid working permit
Spanish and English speaker (any other language valuable)
3-5 years experience in a retail leadership role
Passion for delivering world-class customer experiences and being present on the sales floor
Proven track record of delivering results and exceeding expectations
An understanding of food & beverage retailing (experience in café operations is a plus)
Excellent planning and organisational skills, and attention to detail
Strong stakeholder management skills
Exceptional leadership and people management skills
Enthusiastic about community and relationship-building in Mallorca's cycling scene

Job Responsibility

Responsible for the overall performance of Rapha's Mallorca Clubhouse store
Owning Rapha in Mallorca – Create a localised strategy, make decisions, and take action to grow cycling culture and deliver Rapha’s business goals
Responsible for achieving EBITDA & Retail Key Performance Indicators
Ensure every in-store guest receives a world-class, unique experience that embodies the best of Rapha
Leverage business insights and product performance to identify commercial and community opportunities in the Mallorca market
Work cross-functionally to create a compelling, Mallorca-focused strategy, implementing plans to grow cycling and inspire a life by bike
Ensure employee experience is ‘best-in-class’ and aligned with Rapha’s values
Collaborate with the Marketing team to drive customer acquisition through engaging activations and local partnerships
Lead the team in running the Clubhouse efficiently and drive localised event & ride programming for maximum ROI
Work with Merchandising & VM Teams to highlight the best product selection while maintaining high standards

What we offer

We offer all our employees a 50% apparel discount and a discount for family and friends
An annual clothing allowance
Free membership to the Rapha Cycling Club
Enhanced Parental Leave
Company Pension Scheme
Generous Bonus Scheme
6 hours of free counselling/therapy/coaching sessions with MyndUp
Industry partner discounts
Up to 2 additional days paid time off to participate in a sportive or similar related cycling event
Bike racing expenses up to £35 per race entry

Fulltime

Customer Experience Management Guest Speaker

Bayswater Education

Location:
Canada , Toronto

Category:
Education

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Customer Experience Management Guest Speaker