Customer Experience Intern Job at Hewlett Packard Enterprise (Guadalajara)

Customer Experience Intern

During your internship program in the Customer Experience Strategy, Automation a...

Location

Mexico , Tlaquepaque

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Currently enrolled in a Bachelor in Industrial Engineering, Administration, Financial, Marketing and / or Systems Engineering
Excellent communication and presentation skills
Structured work approach
Solution oriented
Self-motivated
Ability to operate effectively within a virtual (cross-cultural) team
Proactive and able to work under pressure
Mastery in English
Exposure to data analysis and computer programming language

Job Responsibility

Understand CX SAE CoE verticals and goals to provide appropriate support
Supporting one or more CX SAE CoE verticals aligned processes and process related projects to achieve business, compliance, efficiency and quality related goals
Directly communicate with process owners/ stakeholders regarding related tasks and operational updates
Ensure that processes are followed and planned tasks are done on time
Propose and execute corrective/ preventive actions aiming process improvement
Ensure automations playbooks are functional and quality assurance for digital communications
Responsible for respective documentation, data management, administrative tasks related to daily process support and overall process functionality
Accountability of procurement Statement of Work and Purchase Order process, SLAs, etc.

What we offer

Extensive social benefits
flexible working hours
a competitive salary
shared values
work-life balance
constantly evolving career opportunities

Parttime

Geo Engagement Customer Experience and Operations College Intern

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

Romania , Bucharest

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Enrolled in University
Accountability
Action Planning
Active Learning
Active Listening
Bias
Business
Calendar Management
Coaching
Computer Literacy

Job Responsibility

Apprentice includes students working at the company who are enrolled in apprenticeship programs in association with their university. Typically used in countries where specialized apprenticeship programs exist. College Interns are university students who are working at the company during their study or in summer breaks between university semesters. College Intern is only used in selected countries where it is not the practice to differentiate based on academic year completed.

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Parttime

Customer Experience Advisor

Join our global team as a Customer Experience Advisor! Deliver exceptional servi...

Location

India , Bengaluru

Salary:

375000.00 INR / Year

Bark

Expiration Date

Until further notice

Requirements

Minimum 1 year of experience in a customer-facing role supporting international customers via phone and email
Experience with customer service software is a plus
we use Zendesk
Ability to build strong rapport quickly and confidently with customers
A driven self-starter, self-motivated with a great work ethic
Confident in handling diverse queries, able to easily adapt to any given situation
The ability to handle conflicts diplomatically and find resolutions that satisfy both the customer and Bark
Ability to multitask and appropriately prioritise, handling multiple email enquiries, calls, and admin
Exceptional attention to detail and follow-through
Have outstanding written and verbal communication skills in English, with attention to detail, and the ability to write confidently and accurately

Job Responsibility

Be the first line of communication for professionals and customers in UK & US
Handle inbound and outbound queries via phone, emails and chat from our valued professionals, ensuring each communication is positive, empathetic and solution-oriented
Identify sales opportunities and contribute to revenue growth by offering relevant services and upgrades
Be a product & customer expert, assisting new and existing professionals with any queries that they may have
Talk with prospective professionals, discussing the various benefits of Bark and how we can help them grow their business
Solve technical issues and support the development of our platform and products by providing vital feedback to the broader business
Work in line with performance metrics of the Global Customer Experience: Productivity and Quality of interactions, along with CSAT and Online Time

What we offer

5 days work week with 2 week-off days
Competitive salary: ₹3.75 LPA (plus sales commissions and shift allowances as applicable)
One-way cab facility
33+ paid days off annually
Quarterly team socials
Access to Learning & Development programs and personal L&D budget
An annual Learning & Development budget to spend on courses, training, or other resources that support your professional development
Access to Oliva, a leading mental health and wellbeing platform, offering personalised support when you need it
Insurances - Family Floater Mediclaim, Employee Personal Accident and Employee Term Life
Enhanced Cult.fit membership for all employees with access to mental health courses and fitness classes

Fulltime

Customer Experience Advisor

Join our global team as a Customer Experience Advisor! Deliver exceptional servi...

Location

India , Bengaluru

Salary:

350000.00 INR / Year

Bark

Expiration Date

Until further notice

Requirements

Excellent written and spoken English
Good knowledge about using a laptop/computer with above-average typing skills
Experience in an International process
Experience in handling both calls and emails

Job Responsibility

First point of contact for our professionals & customers
Be a product expert, assisting new and existing professionals with any queries that they may have
Responding to emails from our professionals and resolving their queries promptly
Replying to emails using the Zendesk ticketing system
Ability to handle unresolved questions from customers
To ensure satisfactory resolution of various issues
Ensuring high service delivery & customer satisfaction levels

What we offer

Performance-based bonus payouts and shift allowances (as applicable)
Two-way cab facility (For night shifts)
33+ paid days off annually
Quarterly team socials
Access to Learning & Development programs
Work with a collaborative and supportive team
Opportunities for career growth and advancement
Healthcare insurance for you, with the option to upgrade for family coverage

Fulltime

New

Senior Customer Experience Architect

We are seeking an experienced Customer Support Leader to join our Professional S...

Location

United Kingdom , London

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

Bachelor's degree in a relevant field or equivalent practical experience
Experience as a Customer Support Leader (Manager, Director or above) with extensive knowledge of the challenges facing Customer Support departments today
Deep understanding of customer support processes and workflows, including ticketing systems, knowledge bases, and customer communication channels
Proven experience in customer support system implementation
experience with Intercom, Zendesk, FreshDesk or similar customer support platforms is highly desirable
Excellent problem-solving skills, with the ability to analyze complex requirements and propose effective solutions
Excellent communication and presentation skills, with the ability to build relationships with customers and internal stakeholders
Ability to handle multiple client projects simultaneously and prioritize tasks effectively
Passion for delivering exceptional customer service and driving customer success

Job Responsibility

Develop an In-depth Understanding of Customer Needs: Immerse yourself in our customers’ unique service strategies and challenges to identify AI-first opportunities that transform their support operations
Lead Strategic Insight and Alignment Sessions: Facilitate workshops with customer stakeholders to align on goals, explore AI-driven solutions, and drive key decisions that impact customer experience and operational efficiency
Drive AI-First Adoption and Success: Guide customers in adopting and fully integrating our AI-driven Customer Service product, Fin, to enhance customer experiences, streamline workflows, and maximize retention
Design Customized Support Models: Work with customers to develop tailored, AI-driven service models and strategic roadmaps that optimize their workflows and elevate support outcomes
Provide Data-Driven Recommendations: Offer prioritized, actionable insights and continuous optimization strategies backed by data analysis, supporting measurable improvements in customer service
Promote Continuous Improvement and Best Practices: Develop and share best practices and insights that support impactful implementations, enhancing customer experience across our Professional Services team
Collaborate Cross-functionally for Customer Success: Serve as a strategic connector between Customer Success, Product, and Sales, providing insights to enhance both customer outcomes and product innovation
Build a Knowledge Repository: Capture learnings from client engagements to create a scalable knowledge base, supporting consistency and high-quality results across future projects

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done

Fulltime

Customs & International Logistics Coordinator

We're recruiting for a Customs & International Logistics Coordinator to support ...

Location

United Kingdom , Basingstoke

Salary:

14.00 - 16.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Experience in customs clearance, freight forwarding, or international logistics
Strong knowledge of UK customs regulations and tariff classification
Excellent communication and coordination skills
Ability to work under pressure and meet deadlines
Proficiency in logistics systems and Microsoft Office

Job Responsibility

Complete import & export customs declarations accurately and on time
Monitor customs entries to ensure efficient clearance
Provide clear instructions to third-party customs brokers
Collaborate with internal teams and external stakeholders to streamline processes
Classify goods according to the UK Customs Tariff (HTS)
Track and report on customs-related KPIs
Offer customs consultancy support to internal departments
Quote and process international freight bookings across multiple transport modes
Monitor shipments to ensure timely delivery and resolve any issues
Ensure compliance while meeting stakeholder requirements

What we offer

Equal opportunities employer
Reasonable adjustments support
Inclusive environment

Fulltime

Customer Experience Coordinator

Sherridon Homes, a leader in building residential homes across Victoria, is seek...

Location

Australia , Warragul, Gippsland

Salary:

Not provided

AHB Group Ltd

Expiration Date

Until further notice

Requirements

Previous experience in a CEC role with a volume builder in Victoria
High emphasis on Customer Service
Caring/empathetic nature when dealing with clients and colleagues
Well developed communication skills
High level of personal presentation
Driven with a “Can Do” attitude
Strong attention to detail
Enjoy the excitement of being a part of a rapidly expanding business
Qualifications in building industry highly regarded
Highly developed computer literacy skills

Job Responsibility

Deliver an exceptional journey to customers building a home experience
Work within a tight knit and supportive team
Establish strong networks with internal and external stakeholders
Utilize technology, internal systems, industry knowledge and AHB Group software to deliver a seamless customer experience
Maintain accurate data entry in line with the Customer Journey and AHB Group policy and procedure

What we offer

Training, development and mentoring
Opportunities to grow within the organisation
Above market salary
Lollies, coffees, lunches, extravagant company events
Diversity, inclusion and a bunch of fun people doing fun things
Onsite Parking

Fulltime

Customer Experience Coordinator

Sherridon Homes is a leader in building residential homes across Victoria, and w...

Location

Australia , Warragul, Gippsland

Salary:

Not provided

AHB Group Ltd

Expiration Date

Until further notice

Requirements

Previous experience in a CEC role with a volume builder in Victoria
Qualifications in building industry highly regarded
Highly developed computer literacy skills
Able to prioritize and handle a large work-load
A strong work ethic and the ability to multi-task
Strong written & verbal communication skills, including a professional phone manner
You must have unlimited Australian work rights
Being able to interview in person

Job Responsibility

Deliver an exceptional journey to our customers building a home experience
Working within a tight knit and supportive team
Ability to establish strong networks with internal and external stakeholders
Utilizing technology, internal systems, industry knowledge and AHB Group software to deliver a seamless customer experience
Maintaining accurate data entry in line with the Customer Journey and AHB Group policy and procedure

What we offer

A passionate and fun team
Training, development and mentoring
Opportunities to grow within the organisation
Above market salary
Lollies, coffees, lunches, extravagant company events
Diversity, inclusion and a bunch of fun people doing fun things
Onsite Parking

Fulltime

Customer Experience Intern

Hewlett Packard Enterprise

Location:
Mexico , Guadalajara

Category:
-

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 20, 2025

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