Customer Experience Coordinator

• Deliver an exceptional journey to customers building a home experience
• Work within a tight knit and supportive team
• Establish strong networks with internal and external stakeholders
• Utilize technology, internal systems, industry knowledge and AHB Group software to deliver a seamless customer experience
• Maintain accurate data entry in line with the Customer Journey and AHB Group policy and procedure

• Previous experience in a CEC role with a volume builder in Victoria
• High emphasis on Customer Service
• Caring/empathetic nature when dealing with clients and colleagues
• Well developed communication skills
• High level of personal presentation
• Driven with a “Can Do” attitude
• Strong attention to detail
• Enjoy the excitement of being a part of a rapidly expanding business
• Qualifications in building industry highly regarded
• Highly developed computer literacy skills
• Able to prioritize and handle a large work-load
• A strong work ethic and the ability to multi-task
• Strong written & verbal communication skills, including a professional phone manner
• Unlimited Australian work rights
• Ability to interview in person

Qualifications in building industry

• Training, development and mentoring
• Opportunities to grow within the organisation
• Above market salary
• Lollies, coffees, lunches, extravagant company events
• Diversity, inclusion and a bunch of fun people doing fun things
• Onsite Parking