Customer Experience Coordinator

Remote Customer Experience Coordinator

We are seeking a Remote Customer Experience Coordinator in the Charlotte area to...

Location

United States , Charlotte

Salary:

Not provided

Traveling with Tasha

Expiration Date

Until further notice

Requirements

Strong communication and interpersonal skills
Ability to stay organized and manage multiple client requests
Comfortable working independently in a remote environment
Attention to detail and problem-solving mindset
Basic computer and internet navigation skills
Customer service, hospitality, or travel experience is a plus (not required)

Job Responsibility

Serve as a main point of contact for client communication via email, phone, and messaging
Assist clients with planning and organizing travel arrangements including accommodations, cruises, and vacation packages
Respond to inquiries with accurate, timely, and helpful information
Support clients with reservation coordination, confirmations, and itinerary updates
Research destinations, resorts, and travel options to match client preferences
Maintain organized records of client details and bookings
Provide pre-travel guidance and follow-up support after trips
Collaborate with suppliers and booking platforms to ensure accuracy and quality service

What we offer

Flexible remote schedule
Access to training, tools, and ongoing mentorship
Supportive team environment
Opportunity to build professional skills in customer relations and travel planning
Performance-based earning potential with no cap

An exciting opportunity to join a fast growing company who specialise in private...

Location

United Kingdom

Salary:

28000.00 - 30000.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Although not essential, previous experience in aviation would be advantageous
Exceptional communication skills, written and verbal
Excellent admin and organisational skills and attention to detail
Proven customer service skills, which demonstrate an enthusiasm for delivering high service levels
Ability to multi-task and work under pressure to achieve tight deadlines

Job Responsibility

Process new bookings, entering data accurately into all relevant tracking systems and ensure all relevant information has been received from the customer
Review pet health documentation, to identify any discrepancies, ensuring these are rectified before sending to the relevant authorities for approval
Liaise with external pet partners to ensure they have all relevant information and chase up any outstanding documents
Issue Flight Brief and review passenger manifests, ensuring complete accuracy of data to avoid any fines

What we offer

Supportive team

Fulltime

Client Experience Coordinator – Travel

We are seeking motivated and detail-oriented Remote Travel Booking Agents to joi...

Location

United States , Green Bay

Salary:

Not provided

Traveling with Tasha

Expiration Date

Until further notice

Requirements

Strong customer service and communication skills
High attention to detail and organizational ability
Ability to work independently in a remote environment
Proficiency with digital tools and online booking platforms (training provided)
Prior experience in sales, hospitality, or travel is a plus but not required

Job Responsibility

Consult with clients to understand their travel preferences, needs, and budget
Research and recommend tailored vacation packages, including accommodations, transportation, activities, and dining options
Accurately manage reservations, changes, and cancellations
Provide expert guidance on destinations, travel requirements, and exclusive offers
Deliver excellent customer service before, during, and after travel
Stay informed about industry trends, promotions, and vendor policies

What we offer

Comprehensive training and ongoing professional development
Access to industry tools, supplier networks, and booking platforms
Opportunities for bonuses, incentives, and exclusive travel perks
Supportive team environment with mentorship and growth opportunities
Flexible remote work schedule

Travel Client Experience Coordinator

Manage the end-to-end operation of a client's travel itinerary once they have bo...

Location

United Kingdom , South West London

Salary:

32000.00 GBP / Year

Antella Travel Recruitment

Expiration Date

Until further notice

Requirements

Previous customer service experience gained within travel, concierge or hospitality
The ability to speak French, Italian or Spanish is an advantage
A vested interest in wine and gastronomy
Strong work ethic and sales driven
Good geographical knowledge of Europe
Good understanding of English language both oral and written
Meticulous attention to detail with a creative flair for designing unique and inspiring trips

Job Responsibility

Represent the brand as a professional ambassador in all client and supplier interactions
Build and nurture strong relationships with key suppliers to ensure seamless and high-quality travel experiences
Ensure meticulous attention to detail, overseeing flawless trip execution and maintaining the highest standard of client communication
Provide timely and professional support to travellers via email and phone before and during their trips
Collaborate with the Travel Design team to deliver exceptional client experiences while adhering to budget parameters
Verify booking accuracy, following up with contacts as needed to confirm details and ensure all aspects of travel experiences are correct
Maintain accurate records of client and supplier information, including rates, tour descriptions, and invoices, within the CRM system

What we offer

Bonus
Annual company team trip away and companywide socials
Hybrid working
Pension
Up to 20 days per annum work abroad policy
24 days annual leave rising to 30 days per annum
On site gym
Private health care
Fam trips

Fulltime

Customer Experience Specialist, China Market

The Singapore Office of CloserStill Media (CSM) is seeking a proactive and custo...

Location

Singapore , Singapore

Salary:

3000.00 - 3500.00 SGD / Month

CloserStill Media

Expiration Date

Until further notice

Requirements

Fluency in Mandarin Chinese (professional written and spoken skills) and proficiency in English
Familiarity with WeChat as a business communication tool
Strong organisational skills with the ability to multitask and manage multiple customer requests efficiently
Excellent interpersonal and communication skills, with a customer-focused mindset
Ability to work collaboratively with cross-functional teams
Detail-oriented with a problem-solving attitude

Job Responsibility

Act as the main point of contact for Chinese customers, post-confirmation of contract, coordinating their needs with Marketing, Operations and Finance teams
Guide customers through the registration process on Swapcard, TechWeek app primarily for exhibitors, key visitors, and Chinese VIPs
Assist customers with the use of WeChat for event-related communications
manage and operate the designated China WeChat account
Support customers in completing application forms and requests for event-related services, including furniture, AV equipment, logistics, and other requirements
Collaborate closely with customers during their integration into the Ezone platform and other event digital tools
Build and improve cross-team relationships through improving processes, workflows, and alignment to ensure we have the best tools, offerings, educational resources to support our customers
Anticipate customer needs and proactively resolve issues to enhance customer satisfaction
Manage customer status communications internally to highlight successes and potential problems before they escalate
Facilitate interaction and workflow between project team members (Sales, Marketing, Operations, Finance) to ensure deliverables and metrics are delivered on time

Fulltime

Customer Experience Specialist, China Market (Temp till 30 Nov 2026)

WHO WE ARE: CloserStill Media run over 80 market leading business exhibitions in...

Location

Singapore , Singapore

Salary:

3000.00 - 3500.00 SGD / Month

CloserStill Media

Expiration Date

Until further notice

Requirements

Fluency in Mandarin Chinese (professional written and spoken skills) and proficiency in English
Familiarity with WeChat as a business communication tool
Strong organisational skills with the ability to multitask and manage multiple customer requests efficiently
Excellent interpersonal and communication skills, with a customer-focused mindset
Ability to work collaboratively with cross-functional teams
Detail-oriented with a problem-solving attitude

Job Responsibility

Act as the main point of contact for Chinese customers, post-confirmation of contract, coordinating their needs with Marketing, Operations and Finance teams
Guide customers through the registration process on Swapcard, TechWeek app primarily for exhibitors, key visitors, and Chinese VIPs
Assist customers with the use of WeChat for event-related communications
manage and operate the designated China WeChat account
Support customers in completing application forms and requests for event-related services, including furniture, AV equipment, logistics, and other requirements
Collaborate closely with customers during their integration into the Ezone platform and other event digital tools
Build and improve cross-team relationships through improving processes, workflows, and alignment
Anticipate customer needs and proactively resolve issues to enhance customer satisfaction
Manage customer status communications internally to highlight successes and potential problems before they escalate
Facilitate interaction and workflow between project team members (Sales, Marketing, Operations, Finance) to ensure deliverables and metrics are delivered on time

Fulltime

Field Growth & Customer Experience Marketing Specialist

The Field Growth & Customer Experience Marketing Specialist reports up through t...

Location

United States , Santa Fe Springs

Salary:

70304.00 - 75000.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

Bachelor’s Degree preferred
A minimum of 2 years client marketing experience, with a demonstrated record of success and effective performance
Experience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization
Excellent verbal, written and interpersonal communication skills
Ability to synthesize multiple inputs into a clear, concise, and useful recommendation
Strong organizational and project management skills
Microsoft Office proficient (Word, Excel, PowerPoint)
Ability to travel 30%

Job Responsibility

Assist with the field execution of programming in Office Coffee Services, Vending, Amenity Snack & Go, and Micromarket accounts to ensure program merchandising and proper planograms are implemented at all client sites
Implement national marketing initiatives while developing and executing local promotional calendars at client sites
Deploys new product innovation opportunities with field teams to execute at new and existing client sites
Assist in the oversight and implementation for all internal national and local sales generating initiatives
Develop social content that promotes regional activities, experiences, innovations, new openings as well as spotlights employees to support the social media team’s overall marketing/communication strategy
Participate in identifying, developing, and evaluating local marketing strategy
Present marketing initiatives and innovations during client meetings as well as report outs of prior initiatives
Partner with District Manager to ensure the sales and profitability of product lines or services, analyze business developments and monitor market trends
Assist in the opening of all new regional client locations in conjunction with the field team
Coordinate new and existing store marketing responsibilities i.e., signage and planogram activations

What we offer

medical, dental, vision, and work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

Travel Coordinator

A corporate travel agency is seeking a Travel Coordinator to join their team and...

Location

United States , Taneytown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in administrative support, office coordination, or a similar business support role
Demonstrated ability to arrange travel, manage schedules, and handle detailed coordination tasks accurately
Strong customer service skills with the ability to communicate clearly by phone, email, and in person
Experience answering inbound calls and responding to requests in an accurate and timely manner
Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment
High attention to detail and a consistent approach to completing work accurately
Proficiency with calendar management and general office administrative tasks
Must have reliable transportation and the ability to drive as required for the position

Job Responsibility

Assist clients with corporate travel arrangements
Manage office operations and administrative tasks
Provide exceptional service to customers and team members
Coordinate schedules, reservations, and travel-related documentation

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Select Country

Customer Experience Coordinator – Travel

Job Description

Job Responsibility

Requirements

Nice to have

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