Customer Experience Co-worker II Job at IKEA (Calgary)

Customer Experience Co-worker II

A job at IKEA is so much more than home furnishings. Together, we work to make a...

Location

United States , Emeryville

Salary:

22.00 - 28.65 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

1 year sales or customer service experience preferred
High School Diploma or equivalent

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders
Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
Builds emotional connections through meaningful and empathetic interactions with customers
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
Offers and sells services to customers during the handover process when needed
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Customer Experience Co-worker II (3-month term)

Location

Canada , Burlington

Salary:

20.15 CAD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Minimum 1 year of related experience

Job Responsibility

Deliver an excellent meeting with the customer across all customer assignments
Engage with customers in a friendly and confident manner to create a rewarding customer experience
Contribute and achieve operational KPIs and goals to maintain customer loyalty
Support customer colleagues to continuously develop knowledge and skills within the area of customer experience
Support and assist co-workers to create solutions to customer issues

What we offer

Wellness days (in addition to your vacation days!)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
Parental leave
Bereavement leave
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

Fulltime

Customer Experience Co-worker II- Returns

You care about making a positive impact in the world. You understand greatness r...

Location

United States , Tampa

Salary:

17.58 - 24.83 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

1 year sales or customer service experience preferred

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders
Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
Builds emotional connections through meaningful and empathetic interactions with customers
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
Offers and sells services to customers during the handover process when needed
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Parttime

Sales Co-worker II

From the deep forests in Sweden, we have spread our culture and values around th...

Location

Canada , Vaughan

Salary:

20.15 CAD / Hour

IKEA

Expiration Date

Until further notice

Requirements

You are sales-driven, outgoing, and confident in approaching customers in a polite and friendly way.
You’re passionate about creating an exceptional shopping experience by actively promoting IKEA services and helping customers make informed decisions.
You have previous experience in sales or customer service, ideally in a fast-paced retail environment.
You thrive in a team environment and contribute to a positive, energetic workplace.

Job Responsibility

Actively approach customers, identify their needs and advise them on the best solutions.
Keep area of responsibility clean, tidy, correctly priced and fully stocked, maintaining IKEA basic merchandising standards.
Actively learn about relevant product features and benefits, sharing this knowledge with customers and co-workers.
You’re comfortable with physical work, including heavy lifting up to 50 lbs, and enjoy being on your feet throughout the day.
Seek support and guidance from co-workers and stakeholders, as well as provide support to co-workers.

What we offer

Wellness days (in addition to your vacation days!)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
Parental leave
Bereavement leave
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

Fulltime

Self-Serve Sales Co-worker II

From the deep forests in Sweden, we have spread our culture and values around th...

Location

Canada , Winnipeg

Salary:

19.00 - 22.00 CAD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Minimum 1 year of related experience

Job Responsibility

Actively approach customers, identify their needs and advise them on the best solutions
Keep area of responsibility clean, tidy, correctly priced and fully stocked, maintaining IKEA basic merchandising standards
Actively learn about relevant product features and benefits, sharing this knowledge with customers and co-workers
Seek support and guidance from co-workers and stakeholders, as well as provide support to co-workers

What we offer

Wellness days (in addition to your vacation days)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
Parental leave
Bereavement leave
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

Fulltime

Sales Co-worker II - Bedroom

From the deep forests in Sweden, we have spread our culture and values around th...

Location

Canada , Calgary

Salary:

19.50 - 24.67 CAD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Minimum 1 year of related experience

Job Responsibility

Actively approach customers, identify their needs and advise them on the best solutions
Keep area of responsibility clean, tidy, correctly priced and fully stocked, maintaining IKEA basic merchandising standards
Actively learn about relevant product features and benefits, sharing this knowledge with customers and co-workers
Seek support and guidance from co-workers and stakeholders, as well as provide support to co-workers

What we offer

Wellness days (in addition to your vacation days!)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
Parental leave
Bereavement leave
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

Fulltime

Sales Co-worker II - Textiles

Location

Canada , Calgary

Salary:

19.50 - 24.67 CAD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Minimum 1 year of related experience

Job Responsibility

Actively approach customers, identify their needs and advise them on the best solutions
Keep area of responsibility clean, tidy, correctly priced and fully stocked, maintaining IKEA basic merchandising standards
Actively learn about relevant product features and benefits, sharing this knowledge with customers and co-workers
Seek support and guidance from co-workers and stakeholders, as well as provide support to co-workers

What we offer

Wellness days (in addition to your vacation days!)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
Parental leave
Bereavement leave
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

Fulltime

Sales Co-worker II - Cookshop

From the deep forests in Sweden, we have spread our culture and values around th...

Location

Canada , Calgary

Salary:

19.50 - 24.67 CAD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Minimum 1 year of related experience

Job Responsibility

Actively approach customers, identify their needs and advise them on the best solutions
Keep area of responsibility clean, tidy, correctly priced and fully stocked, maintaining IKEA basic merchandising standards
Actively learn about relevant product features and benefits, sharing this knowledge with customers and co-workers
Seek support and guidance from co-workers and stakeholders, as well as provide support to co-workers

What we offer

Wellness days (in addition to your vacation days!)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
Parental leave
Bereavement leave
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

Fulltime

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Customer Experience Co-worker II

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