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Customer Experience Co-Op

Beretta Clima Italia

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Location:
United States , Beverly

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

36750.00 - 127500.00 USD / Year

Job Description:

We are seeking a highly motivated and tech-savvy Co-Op to join our Customer Experience team. This role will support our efforts to accelerate digital and process transformation initiatives that enhance customer satisfaction and operational efficiency. The ideal candidate is a Computer Science major with strong project management capabilities, excellent communication skills, and a passion for Generative AI (GenAI) technologies.

Job Responsibility:

  • Collaborate with cross-functional teams to identify and implement digital solutions that improve customer experience
  • Support process mapping, documentation, and optimization efforts across customer touchpoints
  • Assist in the development and deployment of GenAI-powered tools and prototypes
  • Analyze customer feedback and operational data to identify trends and opportunities for improvement
  • Help manage project timelines, deliverables, and communication across teams

Requirements:

  • Must be currently pursuing a Bachelor’s degree in Computer Science
  • Must have an overall GPA of 3.0 or higher
  • Must be eligible to work in the US without sponsorship
  • Strong interest in customer experience, digital transformation, and emerging technologies
  • Familiarity with GenAI concepts and tools
  • Excellent organizational and project management skills
  • Strong written and verbal communication abilities
  • Ability to work independently and collaboratively in a fast-paced environment

Nice to have:

  • Strong interest in customer experience, digital transformation, and emerging technologies
  • Familiarity with GenAI concepts and tools
  • Excellent organizational and project management skills
  • Strong written and verbal communication abilities
  • Ability to work independently and collaboratively in a fast-paced environment

Additional Information:

Job Posted:
December 25, 2025

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