Customer Experience Cash & Collect Assistant Manager Job at Unilever (Taguig)

Customer Experience Analyst

This role elevates customer satisfaction, strengthens loyalty, and improves over...

Location

Colombia , Bogota

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Master’s degree
Bachelor’s degree and 6 months of experience
Associate’s degree and 2 years of experience
Proficiency English language
Customer Experience Management
Journey Mapping & Process Design
End-to-End OTC Process Knowledge
Customer-Centric Mindset & Service Orientation
Problem-Solving & Critical Thinking
Proactive Risk Identification & Mitigation

Job Responsibility

Build and maintain strong customer relationships to proactively understand evolving needs and expectations
Continuously supervise customer sentiment across channels to identify patterns, difficulties, and opportunities for service enhancement
Develop and manage feedback listening posts across the customer journey to gather actionable insights
Handle escalated inquiries through phone, email, and digital channels, ensuring timely, accurate, and customer-focused resolution
Document controlled operational procedures, SOPs, and customer interactions including compliments, complaints, and technical issues
Serve as a subject matter expert for OTC and service processes, ensuring operational documentation remains current, compliant, and reflective of standard processes
Support process improvement initiatives, including user acceptance testing (UAT) for system upgrades and new digital tools
Assist in troubleshooting operational challenges that impact customer experience or service reliability
Collect, track, and analyze customer feedback, performance metrics, and service data to generate insights and improvement recommendations
Prepare and support monthly and quarterly reporting on CX analytics, KPIs, and experience trends

What we offer

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Collections Manager

The role involves managing collection efforts, maintaining customer credit activ...

Location

United States , Salt Lake City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

proficiency in 3M
solid understanding of Accounting Software Systems
experience with ADP - Financial Services
familiarity with B2B collections
proficiency in CRM
in-depth knowledge of Accounting Functions
experience with Accounts Receivable (AR)
understanding of Billing Functions
ability to handle Cash Activity efficiently
knowledge of Cash Applications

Job Responsibility

supervise and oversee the A/R specialists in their collection efforts
collaborate with branch management and A/R team members to resolve delinquent key accounts and large regional accounts
monitor payment applications from EDI transmissions and ACH submittals through financial platforms
support Credit Manager with audits and perform other tasks as required
collaborate with the Administrative Pricing Manager and team members to ensure the pricing database is up to date
regularly review collection efforts with team members and assist with periodic reporting of collection status to Credit Manager and Senior Management
audit delinquent accounts deemed uncollectible to ensure maximum efforts have been taken before assigning bad debt status to the account
communicate AR conditions to warehouses, sales staff, and administration staff as required or requested
collaborate with branch personnel to establish and update customer credit activities and credit files
liaise with relevant authorities for regulatory issues surrounding customers

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Store assistant

Our team members are the beating heart of all our stores across the world, bring...

Location

United Kingdom , Belfast

Salary:

Not provided

Wolverine Worldwide

Expiration Date

Until further notice

Requirements

Flexible schedule and availability to work weekends and holidays
Retail sales experience is preferred, but not required
Passion for our brands and brand lifestyles
Excellent communication skills
A positive and professional attitude
Enthusiasm to learn and to share your product knowledge
Ability to work well under pressure in a fast-paced, sales-driven atmosphere

Job Responsibility

Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression
Achieving sales targets and performance metrics
Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships
Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures
Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards
Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data

What we offer

Generous clothing allowance
Excellent training & development opportunities
Quarterly bonuses
60% off all Sweaty Betty merchandise
25 days holiday (pro-rated if working part-time)
Refer a Friend bonus scheme
Season Ticket Loan
Access to Retail Trust - advice & support tool
Dedicated budget to attend fitness classes (per store)
Access to Sample sales

Parttime

Accounts Receivable Clerk

We are offering an exciting opportunity for an Accounts Receivable Clerk to beco...

Location

United States , Cincinnati

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year experience in a similar role
Proficiency in Account Reconciliation
Experience with Accounts Receivable (AR)
Familiarity with Billing processes
Ability to handle Cash Applications effectively
Experience in Cash Collections
Knowledge of Commercial Collections
Proficiency in Microsoft Excel
Experience in Cash Posting
Ability to Enter Vendor Invoices accurately and efficiently

Job Responsibility

Review and post daily cash receipts and credit card payments
Prepare and dispatch customer invoices through email, mail, or customer portals as necessary
Generate and present monthly reports on sales, accounts receivable, and collections for management review
Analyze accounts receivable reports to identify delinquent accounts and initiate collection efforts
Engage in active communication with customers to resolve account disputes and facilitate collections
Collaborate with sales personnel to assist in the collection process
Assist in the prioritization of credit reviews for existing customer accounts
Provide support to external auditors during year-end audit procedures
Utilize Microsoft Excel for account reconciliation and other related tasks
Handle vendor invoices entry and cash posting tasks

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Collections Specialist

We are looking for a motivated and detail-oriented Collections Specialist to joi...

Location

United States , White Plains

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in commercial and consumer collections, including B2B environments
Strong understanding of credit approvals, collection processes, and debt settlement
Proficiency in Microsoft Excel and Outlook for tracking and reporting purposes
Ability to interpret and analyze aging reports to prioritize collection efforts
Exceptional customer service skills with a focus on building client relationships
Excellent communication and organizational skills to handle high-volume tasks efficiently
Familiarity with call center operations and handling customer inquiries
Adaptability to manage multiple responsibilities and support departmental needs

Job Responsibility

Review and approve next-day delivery orders by adhering to company policies and assigned credit terms
Conduct high-volume collection calls to secure payments and promptly resolve any client issues
Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork
Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions
Adapt to different roles within the department to provide support and coverage during staff absences
Post daily payments to the Cash Easy System as required
Process daily transactions and assist customers with inquiries and weekly account updates
Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution
Ensure superior customer service by addressing client concerns effectively and professionally
Collaborate with the credit team to approve credit lines and manage balances efficiently

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

New

Pharmacy Intern

Learn to provide the best patient experience through assisting the pharmacist an...

Location

United States , Brooklyn

Salary:

Not provided

Walgreens

Expiration Date

Until further notice

Requirements

Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions
Models and delivers a distinctive and delightful customer experience
Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist
Engages customers and patients by greeting them and offering assistance with products and services
Resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience
Develops strong relationships with customers
Learn from store and pharmacy team members, field leadership, team members and customers/patients
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy

Job Responsibility

Engages customers and patients by greeting them and offering assistance with products and services
Resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience
Develops strong relationships with customers
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy
Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions
Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services
Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required

Parttime

AR Clerk

We are in the process of recruiting an AR Clerk to become a part of our team in ...

Location

United States , Millbury

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience in a similar role
Proficiency in Account Coding
Familiarity with Accounting Software Systems
Comprehensive understanding of Accounting Functions
Experience with Accounts Receivable (AR)
Knowledge of Billing Functions
Experience in Cash Applications
Capability in B2B collections
Proficiency in Billing Collection
Ability to Collect Outstanding payments

Job Responsibility

Accurately prepare and timely issue invoices for services based on completed work or contractual agreements
Record and reconcile incoming payments, including electronic payments and checks, with the corresponding invoices
Maintain up-to-date and accurate customer records, including outstanding balances, payment history, and contact details
Act as the primary contact point for client billing inquiries and COI requests, ensuring a positive client experience
Collaborate with sales and operations teams to resolve any billing issues or discrepancies
Regularly communicate with clients to provide payment reminders and address overdue accounts
Ensure timely collection of payments from outstanding accounts in line with company policies
Maintain accurate and updated AR records in the company's accounting and operations software
Prepare weekly and monthly AR reports for management, including payment trends, aging summaries, and outstanding balances
Contribute to the month-end and year-end closing processes, which includes entry of Inventory and Equipment usage into accounting systems

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

AR Clerk/Specialist

The role involves a combination of accounting duties, primarily focused on the e...

Location

United States , Moorestown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years experience in an AR Clerk/Specialist role or a similar position
Proficiency in Account Reconciliation
Demonstrated experience with Accounts Receivable (AR)
Knowledge and experience in Billing procedures
Capable of performing Cash Applications effectively
Experience in Cash Collections
Familiarity with Commercial Collections
Proficient in Microsoft Excel
Experience in using Oracle for financial management
Familiarity with QuickBooks, Quickbooks Online, and QuickBooks Pro

Job Responsibility

Accurate processing and posting of customer payments into QuickBooks
Facilitating the timely issuance of sales invoices and ensuring they are error-free and include the correct sales tax
Assisting in the transition from QuickBooks Desktop to QuickBooks Online
Managing accounts receivable collections and ensuring prompt payment
Ensuring the accurate and timely filing and payment of sales tax
Undertaking project billing tasks
Preparing project P&Ls in Excel and uploading invoices to the customer portal
Maintaining effective communication with clients to resolve any issues or inquiries
Using Microsoft Excel and other Microsoft Office tools to maintain and organize data efficiently
Proactively monitoring customer accounts and taking necessary actions when required

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Customer Experience Cash & Collect Assistant Manager

Unilever

Location:
Philippines , Taguig

Category:
Finance

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 26, 2026

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