Customer Experience Advisor

Join our global team as a Customer Experience Advisor! Deliver exceptional service to clients across United Kingdom, with growth opportunities, competitive benefits, and a dynamic work environment! We are looking for an ambitious and professional Customer Experience Advisor to join our APAC team in India. This role is ideal for individuals who bring a strong blend of customer experience and sales capabilities. You will be the first point of contact for professionals and customers across Australia, New Zealand, the UK, and the US, handling a mix of inbound and outbound interactions. This is an exciting and busy role where you will be the first point of contact for the professionals and customers who contact Bark for support. In this role, you will be the voice and face of Bark, expertly guiding our customers through the platform, ensuring they get the most out of their profile, and helping our professionals to build their businesses. You will be a dynamic problem solver who is able to juggle multiple priorities, whilst delivering an outstanding, next-level service. Our professionals rely on our customer service as we aim to partner with them to help ensure their success is our success. As part of this role, you will also have the opportunity to earn a commission, on top of your base salary, by converting warm leads through upsell opportunities. You will become the voice of the customer internally, as you champion their issues through sharing feedback and ideas you receive in your unique position at the forefront of the action.