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Customer Executive - Local SPMD Istanbul

Turkey, Istanbul · Job Posted April 27, 2026
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Job Description

Unilever is currently hiring for Customer Executive - Local SPMD Istanbul. Function: CBD. Reports to: Nutrition Turkey SPMD & dCommerce Manager. Scope: Turkey. Location: Istanbul (Hybrid). Terms & Conditions: Full Time. ABOUT UNILEVER With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Job Responsibility

  • Create growth strategies and operational plans for multiple customers
  • Strengthen the collaboration with business partners and reach sustainable growth
  • Implementing Data-driven approach & mindset into the business
  • Identify opportunities to help our key customers grow customers’ businesses by leveraging our portfolio, our insights into the shopper path to purchase and our discounter & omnichannel learnings and best practices across other customers and markets
  • Work with Nutrition category & marketing team, Digital Squad, supply chain & CBD teams on fully integrated customer plans to capture share of the evolving shopper
  • Own customer relationships with all key offline & online contacts and meet on regular basis to devise and execute customer plans
  • Identify and evaluate stock, visibility, assortment, leadlets and other opportunities and analyze digital sales data and dashboard
  • Deliver channel Turnover&Volume Growth, Market Share and Penetration goals by establishing national chains fundamentals, prioritizing opportunities for quick growth
  • Apply key discounter best practices around penetration, growth, visibility with core CBD practices such as holistic customer investment management, forecasting, promotions, and analytics

Requirements

  • Enthusiasm for making Unilever a pioneer supplier in a digital, knowledge-based world
  • High level of resilience, ability to solve problems proactively, and manage crises
  • A strong sense of ownership and accountability
  • Selling, Influencing, and Negotiation – understanding channel & customers’ levers to build compelling selling stories that land key priorities and drive mutual growth
  • Being eager to work closely with multinational teams
  • With strong business acumen and analytical skills, you must be able to understand the business's needs and provide analytical/commentary insights to fuel business growth
  • Stakeholder Management
  • Excellent written and spoken Turkish & English is a must
  • 1-3 Years of experience in Sales is a must
  • Negotiation & Problem Solving
  • Commercial strategy
  • Multi-stakeholder management capability
  • Having a Customer - Shopper centric and High-Performance oriented growth mindset
  • Good level of Excel and PowerPoint & SAP skills

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