Customer Executive & Community Marketing Manager Job at JFrog (Sunnyvale)

Senior Customer Marketing Manager

Location

United States , Boston

Salary:

135000.00 - 171000.00 USD / Year

Mirakl

Expiration Date

Until further notice

Requirements

6+ years of experience in B2B marketing, ideally in customer marketing, partner marketing, or ecosystem/community programs
Proven track record of building relationships at scale — with customers, partners, or communities — and turning those relationships into measurable business impact
Experience managing co-marketing programs from strategy through execution: case studies, GTM launches, events, PR, and digital programs
Strong cross-functional collaboration skills
comfortable working with Sales, CS, Alliances, PR, and Product simultaneously
Excellent written and verbal communication — you can write a compelling customer brief as easily as you can run an executive prep session
Strategic thinker with hands-on execution capabilities
you know when to zoom out and when to get things done
Experience in SaaS, marketplace, or e-commerce technology is a strong plus
Familiarity with tools like HubSpot, Salesforce, and LinkedIn Ads is a plus

Job Responsibility

Own customer advocacy strategy for the AMER region: identify, develop, and nurture a pipeline of engaged customer advocates
Expand advocacy pool that exists to develop more relationships across different levels within the customer teams
Drive cross-functional GTM launches with AMER customers
lead end-to-end co-marketing programs including PR, case studies, videos, and event speaking
Build customer relationships from the point of signature, introducing new customers to the power of joint marketing and community from day one
Develop and maintain the AMER customer story pipeline in collaboration with sales and business development — identifying gaps, targeting high-impact accounts, and producing assets that fuel sales and marketing programs
Partner with Sales and CS to field and centralize customer engagement requests, ensuring no customer is over-leveraged across competing asks
Represent the customer voice in AMER marketing programs: roundtables, webinars, events, and executive meetings
Own partner marketing relationships for key AMER ecosystem partners, including strategic consultancies, SIs, and technology partners
Build proactive half-year partner marketing plans that drive co-generated pipeline, brand visibility, and joint activations

What we offer

health, dental, 401(k) match plan, commuter, and PTO

Fulltime

Salesforce Trailblazer and Customer Community Manager

Zenkraft is looking for a Salesforce Trailblazer and Customer Community Manager ...

Location

United States

Salary:

80800.00 - 105000.00 USD / Year

Bringg

Expiration Date

Until further notice

Requirements

2+ years of experience as a Salesforce Trailblazer
Strong hands-on experience with Salesforce administration, including reporting, automation (Flows, Flows, Flows), data models, permissions, and overall org maintenance
Experience with administration or implementation of Salesforce Experience Cloud, Salesforce Service Cloud, and Salesforce Knowledge Base is preferred
Salesforce certifications are a plus
Proven ability to design and scale operational processes that support growth
Exceptional analytical and problem-solving skills with strong attention to detail
Excellent communication skills, with the ability to work effectively with executives and cross-functional teams
Comfortable owning initiatives end-to-end and operating with a high degree of autonomy
Experience supporting teams
Legally authorized to work and reside in the US, the UK, or Eastern Europe

Job Responsibility

Own and continuously improve core business operations processes across Sales, Marketing, Customer Success, and Finance
Serve as the Salesforce platform owner from a business operations perspective, ensuring alignment between systems, processes, and strategy
Design and optimize workflows, automation, and reporting to support revenue growth, forecasting accuracy, and operational efficiency
Lead a large-scale customer community, act as the in-house Salesforce Experience Cloud authority, and partner with all teams to deliver reporting and customer understanding that drive better decision-making
Assist with defining requirements for Customer Community Portal deployment and own reporting and maintenance of the platform
Help streamline business processes surrounding case management, documentation updates, and customer discussion forums
Partner with leadership to define KPIs, dashboards, and metrics that drive data-informed decision-making
Translate business requirements into scalable Salesforce and operational solutions
Drive cross-functional initiatives, ensuring alignment, accountability, and timely execution
Support revenue operations, including pipeline management, renewals, forecasting, and reporting

What we offer

Ownership: Significant autonomy and responsibility over how the business operates and scales
Impact: Direct influence on revenue, efficiency, and customer experience
Connection: A close-knit remote team that invests in strong relationships and meets annually in person
Challenge: A fast-paced environment solving meaningful, complex problems

Fulltime

Senior Community Marketing Manager

As Zip's Senior Community Marketing Manager, you will own our end-to-end communi...

Location

United States , New York City; San Francisco

Salary:

120000.00 - 170000.00 USD / Year

Zip

Expiration Date

Until further notice

Requirements

5+ years building and scaling B2B SaaS communities with measurable impact
Proven experience planning and executing virtual and in-person community events
Strong facilitator with excellent communication skills and relationship-building abilities
Proficient with community platforms (Slack, webinar tools, event management software)
Experience working cross-functionally with content, product, and marketing teams
Familiarity with procurement, finance, or enterprise SaaS is a plus
OR 5+ years of experience in procurement or finance
Strong network and credibility within the procurement and/or finance community
Passion for building practitioner communities and facilitating peer learning
Experience with thought leadership (speaking, writing, or content creation)

Job Responsibility

Plan and execute monthly in-person regional meetups across the US and EMEA
Design and activate community experiences at Zip's flagship events, including Zip Forward and Tier 1 industry tradeshows
Own a robust virtual events program, including monthly webinars focused on product updates, community-led topics, and professional development
Experiment with new formats, such as community-hosted experiential events held at customer offices
Drive influencer marketing by identifying, recruiting, and activating top procurement, finance, and enterprise transformation thought leaders for content creation, sponsorships, speaking programs, and brand amplification
Partner with Zip's Content, Research, and Enterprise Transformation Office teams to develop and execute a cohesive thought leadership strategy for the Margin Makers community
Enable community members to build their personal brands through blogs, interviews, social content, and speaking opportunities
Own and manage Zip's Slack-based community, driving daily engagement, knowledge sharing, and meaningful peer-to-peer interaction
Serve as community moderator by facilitating discussions, running polls, answering questions, and establishing engagement best practices
Launch and manage peer matchmaking programs, referral initiatives, and recognition programs that spotlight community leaders

What we offer

Start-up equity
Full health, vision & dental coverage
Catered lunches & dinners
Commuter benefit
Team building events & happy hours
Flexible PTO
Apple equipment plus home office budget
401k plan

Fulltime

Senior Community Marketing Manager

As Zip's Senior Community Marketing Manager, you will own our end-to-end communi...

Location

United States , San Francisco; New York City

Salary:

120000.00 - 170000.00 USD / Year

Zip

Expiration Date

Until further notice

Requirements

5+ years building and scaling B2B SaaS communities with measurable impact
Proven experience planning and executing virtual and in-person community events
Strong facilitator with excellent communication skills and relationship-building abilities
Proficient with community platforms (Slack, webinar tools, event management software)
Experience working cross-functionally with content, product, and marketing teams
Familiarity with procurement, finance, or enterprise SaaS is a plus
OR 5+ years of experience in procurement or finance
Strong network and credibility within the procurement and/or finance community
Passion for building practitioner communities and facilitating peer learning
Experience with thought leadership (speaking, writing, or content creation)

Job Responsibility

Plan and execute monthly in-person regional meetups across the US and EMEA
Design and activate community experiences at Zip's flagship events, including Zip Forward and Tier 1 industry tradeshows
Own a robust virtual events program, including monthly webinars focused on product updates, community-led topics, and professional development
Experiment with new formats, such as community-hosted experiential events held at customer offices
Drive influencer marketing by identifying, recruiting, and activating top procurement, finance, and enterprise transformation thought leaders for content creation, sponsorships, speaking programs, and brand amplification
Partner with Zip's Content, Research, and Enterprise Transformation Office teams to develop and execute a cohesive thought leadership strategy for the Margin Makers community
Enable community members to build their personal brands through blogs, interviews, social content, and speaking opportunities
Own and manage Zip's Slack-based community, driving daily engagement, knowledge sharing, and meaningful peer-to-peer interaction
Serve as community moderator by facilitating discussions, running polls, answering questions, and establishing engagement best practices
Launch and manage peer matchmaking programs, referral initiatives, and recognition programs that spotlight community leaders

What we offer

Start-up equity
Full health, vision & dental coverage
Catered lunches & dinners
Commuter benefit
Team building events & happy hours
Flexible PTO
Apple equipment plus home office budget
401k plan

Fulltime

Business Program Manager - Field & Customer Community Programs

The Business Program Manager - Field & Customer Community Programs shapes and de...

Location

United States , Multiple Locations

Salary:

96500.00 - 188400.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business, Communications, Journalism, Marketing, Public Relations, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.
Master's Degree in Business, Communications, Journalism, Marketing, Public Relations, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.
4+ years of professional experience in communications, including employee communications, executive communications, corporate communications, or related disciplines, with demonstrated ownership of end‑to‑end communications initiatives.
Proven ability to develop and execute communications strategies, translating business priorities and complex topics into clear, compelling narratives across multiple channels and audiences.
Proven writing, editing, and storytelling skills, with experience independently developing content and providing final edits for leadership‑ready communications.
Experience partnering with cross‑functional stakeholders, demonstrating sound judgment, relationship management, and the ability to align diverse perspectives to shared outcomes.
Demonstrated ability to manage multiple priorities simultaneously, execute with accuracy and quality, and adapt communications based on feedback, data, and evolving business needs.
Working knowledge of risk and issue management, including the ability to proactively identify potential reputational risks and support mitigation of low‑ to moderate‑risk issues.

Job Responsibility

Develop and execute strategic program plans aligned with GCS priorities and CE&S objectives.
Manage multiple projects across the content lifecycle, ensuring timely delivery and quality standards.
Partner with engineering, product, marketing, and customer success teams to deliver integrated content experiences.
Cultivate audiences across platforms (e.g., social, learning portals) to maximize reach and impact.
Ensure content adheres to Microsoft brand, accessibility, and compliance standards

Fulltime

Senior Manager - Field & Customer Marketing

The Senior Manager, Field & Customer Marketing will own the strategy, execution,...

Location

Salary:

Not provided

NovoEd

Expiration Date

Until further notice

Requirements

Bachelor’s degree in marketing, communications, hospitality, or a related field preferred
4–8 years of experience across field marketing, events, and/or customer marketing (B2B SaaS experience strongly preferred)
Proven ability to own programs end-to-end, from strategy through execution and measurement
Experienced events producer with strong attention to detail and operational rigor
Strong verbal and written communication skills
confident working with executives, customers, and partners
Comfortable working across Sales, Demand Generation, Customer Success, Product Marketing, and RevOps
Strong business acumen and analytical mindset
able to connect activities to pipeline and revenue outcomes
Ability to travel to support events

Job Responsibility

Strategize, plan, and execute a portfolio of in-person and hybrid events, including micro-events, executive dinners, meetups, customer roundtables, partner events, and large-scale conferences and tradeshows
Develop compelling event programming rooted in industry trends, market research, and NovoEd’s positioning across products
Own end-to-end event execution, including messaging, visual identity, AV experience, speaker management, logistics, and pre- and post-event communications
Partner closely with Demand Generation and Sales to ensure alignment on target accounts, messaging, follow-up motions, and pipeline outcomes
Translate event experiences into reusable content assets such as webinars, case studies, thought leadership, social content, and sales enablement materials
Design and execute customer marketing programs that drive customer engagement, adoption, expansion, and advocacy
Build and manage customer-led events and programming, including user groups, customer roundtables, executive exchanges, and customer speakers at industry events
Partner with Customer Success, Product Marketing, and RevOps to identify the right customers, stories, and moments across the lifecycle
Develop scalable programs that foster community, peer learning, and customer connection—both online and in person
Identify and activate customer advocates for events, content, sales references, and partner initiatives

What we offer

A collaborative, people-first work environment
Paid parental leave
Flexible vacation policy
Comprehensive health care coverage
Matching 401(k)
Work-from-home reimbursement
Phone and internet bill reimbursements

Senior Community Events Marketing Manager

As the Senior Community Events Marketing Manager, you’ll be at the heart of our ...

Location

United States , San Francisco

Salary:

143100.00 - 177375.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

5+ years of events marketing experience at a technology company, preferably in a community-oriented role
Independent project driver who delights in organizing and executing with high attention to detail
A generalist who is willing to apply themselves to any area to ensure success, and enjoys converting ambiguous opportunities into clear impact
AI-first marketer who already uses AI wherever possible to help evolve their function
Strong stakeholder management skills, comfortable setting expectations and keeping teams on track
A clear and proactive communicator who can concisely craft messages to internal and external stakeholders, including presenting to leadership teams
Understand brand awareness metrics, and can demonstrate the impact of your events
You understand the AI market and the topics customer service and product leaders are interested in

Job Responsibility

Own Fin Meetups and events that support our Community strategy
Identify opportunities to connect in-person events with our online Community strategy
Own all aspects of event management including partner coordination, venue selection, AV production, signage, logistics, onsite requirements, vendors and budget
Collaborate with marketing teams to leverage other assets for events
Develop brand-focused metrics to demonstrate the impact of your events
Evaluate new opportunities, such as a community-hosted meetup program and Fin Meetups at external events

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

New

French-speaking Marketing Manager

CloserStill Media is looking for a French-speaking Marketing Manager to join the...

Location

United Kingdom , London

Salary:

Not provided

CloserStill Media

Expiration Date

Until further notice

Requirements

Experience working as a Marketing Manager in a similar fast-paced environment
Results-driven, with a strong ability to extract insights from campaign data and turn them into actionable improvements
Irreproachable written and verbal communication skills in both French and English
Ability to understand and execute marketing plans, bringing creative input and ensuring alignment with the overall strategy
Some experience in team management - you know how to coordinate others, give direction, and help people deliver
Ability to manage multiple projects and deliver them on time and on budget
Strong skills across key systems and tools - including CRM and CMS platforms, social media tools, email marketing and marketing automation software like HubSpot
Experience working with the fundamentals of digital marketing and being able to apply digital principles to campaigns effectively
We are seeking someone looking for an opportunity to join a marketing-led company that invests in its brands. We particularly want to see evidence of contributing to the development of marketing plans. Experience in marketing events is not a prerequisite, but the candidate must demonstrate extensive project management experience

Job Responsibility

Help develop and deliver the marketing strategy that promotes our events to delegates and exhibitors
Help deliver audience development plans and ensure marketing communications accurately reflect event positioning and key messaging
Collate and write our outbound reach to customers
Execute the marketing campaign(s) and report on effectiveness and results, ensuring all elements achieve required performance criteria
Driving of the creative and design process for marketing materials
Work closely with the sales team to create sales campaigns focused on both new client growth and increased client retention
Follow the overall marketing plan and adapt execution based on response rates, attendee demographics, and industry best practices
Collaborate with partners and sponsors to develop integrated marketing campaigns, lead generation strategies and compelling materials for all revenue streams across live and digital products
Oversee and execute community-building and social media strategies that drive engagement, interaction, and brand affinity and could improve the audience experience
Manage all planning and execution of the registration process for visitors

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Customer Executive & Community Marketing Manager

Job Responsibility

Requirements

What we offer

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