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Customer Equipment Coordinator

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Nixon Hire

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Location:
United Kingdom , Newcastle Upon Tyne

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

25000.00 - 30000.00 GBP / Year
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Job Description:

We’re looking for a proactive, adaptable, and dynamic individual to join our Equipment Sales team. You’ll thrive in a fast‑paced environment, think on your feet, and adapt quickly when priorities change. While experience in construction or a similar role is an advantage, it’s not essential—we place greater value on attitude, flexibility, and resilience. In this role, you’ll be the face of the Equipment Sales team, delivering excellent customer service, building strong relationships, and driving sales performance. You’ll respond swiftly to customer enquiries, ensure the timely delivery of equipment, and make every opportunity count—all while working safely and in line with Company standards and values.

Job Responsibility:

  • Ensure all work is carried out safely and efficiently, whether on site or at a depot, in full compliance with the Company’s Health & Safety Directives, Method Statements, and procedures
  • Respond promptly and professionally to all customer enquiries, delivering outstanding customer service at all times
  • Identify customer needs and ensure the correct equipment is available, quoted, and delivered on time
  • Maintain accurate records, follow up on enquiries, and convert opportunities into confirmed sales
  • Develop strong product knowledge and offer innovative, practical solutions to customers
  • Work closely with logistics and procurement teams to ensure smooth, efficient transactions
  • Adhere to all Company Policies and Procedures and consistently uphold the Nixon Hire Values
  • Follow Health, Safety, Environmental, and Quality (HSEQ) processes to maintain compliance at all times
  • Carry out any other duties as reasonably requested by your Line Manager

Requirements:

  • Self-motivated, resilient, and energetic
  • Quick-thinking, adaptable, and able to manage changing priorities
  • A confident communicator with strong customer service and negotiation skills
  • Comfortable working in a target-driven sales environment
  • Enjoy variety
  • Thrive under pressure
  • Take pride in helping customers find the right solution
  • Experience in a similar role is desirable, but not essential

Nice to have:

Experience in a similar role

What we offer:
  • 25 Days Holiday plus Bank Holidays
  • Enhanced Workplace Pension
  • Life Assurance
  • Employee Assistance Programme
  • Reward and Recognition Programme
  • Milestone Birthday – Extra Day Off
  • MyActiveDiscounts - Discounted Gym, Fitness and Travel
  • Charity Match Funding

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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