Customer Engineering Project Manager

• During the delivery phase, B2B project milestones will be closely monitored, and proactive actions will be taken to address any potential roadblocks or delays
• Ability to balance competing priorities and deliver at pace is essential
• Prioritisation of design and build deliverables is crucial to ensure timely and efficient project completion
• Liaison with team members is essential for effective project execution and alignment with the established build plan
• Engagement with internal and external stakeholders throughout the project lifecycle is essential to maintain transparency and address any concerns or issues promptly
• Management of the operational relationship with suppliers is paramount to ensure contractual obligations, key performance indicators (KPIs), and technical specifications are met
• The B2B project delivery team serves as the primary escalation point for all B2B project-related matters, addressing concerns and taking appropriate actions to mitigate any potential problems
• Routine project updates are provided to stakeholders via established systems, applications, databases, or other communication channels
• Project budgets (CPPC) are aligned with business guidelines, and each project is meticulously reviewed and approved through the relevant processes
• Financial deliverables, including request for quotes (RFQs), invoicing, and delivery of full economic benefits (DFEs) for contractors, are completed once projects receive authorization
• Procurement of project supplies and materials is coordinated to ensure efficient delivery and tracking from supplier to installation
• Delivery managers receive support to ensure installations adhere to strict quality standards and industry best practices
• Accurate completion documentation, including as-built information, is received from contractors within the agreed service-level agreement (SLA) and thoroughly reviewed before updating GIS systems
• Regular progress updates are delivered to the customer, adhering to the established B2B communication process
• Order delays are proactively managed with the build partner or internal teams to minimize disruptions and maintain project schedule adherence

• Ability to work in a fast-paced environment with every day bringing a new challenge
• Project management experience – APM or Prince but not essential
• Understanding of FTTP, Openreach network and Civils delivery
• Knowledge and experience of the New Roads & Streetworks Act 1991(NRSWA)
• Build partner management experience
• Understanding of Construction Design Management (CDM) and the requirements under H&S – nice to have
• Great working knowledge of Microsoft Word, Excel, PowerPoint and Project
• Excellent communications skills (written and verbal)

Understanding of Construction Design Management (CDM) and the requirements under H&S

• You get to work with some of the best technology in the market
• Be part of an exciting scale up business where you can bring your ideas, bring your knowledge, we value your contribution
• We all love time off whether that’s going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days
• Birthday leave, our treat to you
• Keen cyclist, join our cycle to work scheme
• Flexible WFH policy
• Enjoy the perks of Private Health Cover
• You get to work with an amazing bunch of people