Customer Engagement Specialist Job at Brightstar Lottery (Providence)

Customer Engagement Specialist

We’re expanding our client experience team with a dedicated Customer Engagement ...

Location

United States , St. Petersburg

Salary:

Not provided

Power Design

Expiration Date

Until further notice

Requirements

Bachelor's degree in Communications, Marketing, Consumer Behavior, or a related Field
3+ years of experience in events, marketing, business development, administrative support, or similar roles—preferably within the construction industry (internship experience welcome)
Strong interpersonal and communication skills, with a sense of urgency, and an interest in client-facing roles
Eagerness to learn and grow
Comfortable networking and building relationships in professional and social settings
Highly organized, self-motivated, and proactive
Ability to travel for events or meetings.

Job Responsibility

Collaborate with internal teams to plan, coordinate, and execute offsite client-facing events across key markets, ensuring each event reflects Power Design’s brand and leaves a lasting impression
Manage all client-facing logistics, including sending invitations, tracking RSVPs, creating detailed itineraries, and serving as the main point of contact to ensure a smooth, professional experience
Oversee the sourcing, customization, and distribution of premium promotional items, ensuring timely delivery and thoughtful gifting that reflects our commitment to quality and client connection
Assist the Business Development team with administrative support and special projects as needed
Continuously seek opportunities to improve processes and elevate the customer experience.

Fulltime

Program Management Specialist, Customer Engagement & Relationship

Mastercard powers economies and empowers people in 200+ countries and territorie...

Location

Poland , Warsaw

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Polish speaker
Very good command of English
First professional experience in loyalty, marketing, client-facing roles, banks, fintechs, or merchant environments

Job Responsibility

Support initiatives aimed at increasing customer engagement and interest in the program
Contribute to the development of the program offer, including the rewards catalog
Help generate ideas and take active ownership of their implementation and coordination, increasing program attractiveness, visibility, and usage
Collaborate with internal Mastercard teams (such as marketing and account management) and external agencies/business partners
Support clear and effective communication with issuers and stakeholders

Fulltime

Remote Customer Engagement Specialist

We are seeking a Remote Customer Engagement Specialist in the Seattle area to as...

Location

United States , Seattle

Salary:

Not provided

Traveling with Tasha

Expiration Date

Until further notice

Requirements

Strong communication and interpersonal skills
Ability to stay organized and manage multiple client requests
Comfortable working independently in a remote environment
Attention to detail and problem-solving mindset
Basic computer and internet navigation skills

Job Responsibility

Serve as a main point of contact for client communication via email, phone, and messaging
Assist clients with planning and organizing travel arrangements including accommodations, cruises, and vacation packages
Respond to inquiries with accurate, timely, and helpful information
Support clients with reservation coordination, confirmations, and itinerary updates
Research destinations, resorts, and travel options to match client preferences
Maintain organized records of client details and bookings
Provide pre-travel guidance and follow-up support after trips
Collaborate with suppliers and booking platforms to ensure accuracy and quality service

What we offer

Flexible remote schedule
Access to training, tools, and ongoing mentorship
Supportive team environment
Opportunity to build professional skills in customer relations and travel planning
Performance-based earning potential with no cap

Customer Value Management Engagement Specialist

You’ll be the driving force behind marketing communications that delight custome...

Location

United Kingdom , London

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Strong project management skills to juggle multiple priorities in a fast-paced environment
Excellent communication and interpersonal skills to influence and build relationships across all levels
A creative and analytical mindset with the ability to turn insights into action
Comfortable driving a digital-first agenda and maximizing engagement through online channels
Ability to think strategically while delivering operational excellence
A proactive, can-do attitude with a passion for continuous improvement

Job Responsibility

Create and execute engaging marketing messages across channels like SMS, MMS, email, and push notifications
Lead end-to-end campaigns, including quarterly newsletters and loyalty initiatives, ensuring every interaction feels personal and impactful
Collaborate cross-functionally with Content, Product, and Digital teams to maximize campaign effectiveness
Manage creative output, providing clear briefs and constructive feedback to internal teams and agencies
Champion innovation, spotting new opportunities to deliver compelling marketing experiences
Keep customer experience front and center, ensuring every message reflects our brand tone and drives positive engagement
Analyze and optimize, tracking campaign performance and using insights to continually improve results
Drive digital-first behaviors, encouraging customers to engage through our apps and platforms

What we offer

Great pay, bonuses, up to 28 days off plus bank holidays, paid time for charity work
Personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more
Help with your career through our amazing learning tools and top-notch parental leave policies

Fulltime

Member Engagement Specialist

We are looking for a Member Engagement Specialist to support a busy member servi...

Location

United States , Las Vegas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous customer service experience in a fast-paced administrative or member support environment
Strong written and verbal communication skills with the ability to interact effectively with members and the public
Accurate alphanumeric data entry skills and careful attention to detail when handling records and payments
Proficiency with Microsoft Word, Excel, and Outlook
Ability to organize multiple tasks, manage deadlines, and maintain productivity with minimal supervision
Comfortable processing a high volume of daily transactions while preserving quality and accuracy
Detail-oriented, dependable approach with strong time management and coordination skills

Job Responsibility

Review membership and office submissions, verify supporting documentation, enter records accurately, and collect applicable dues and fees
Conduct onboarding presentations for new applicants, explaining membership qualifications, expectations, and available benefits in a clear and thorough manner
Manage a high daily workload of membership-related transactions, including new enrollments, office updates, transfers, reinstatements, and account changes
Update and maintain member, office, and access key records in Rapattoni and SentriLock to ensure information remains current and accurate
Support billing activities by posting payments, coordinating refund activity, and assisting with lockbox purchase and buy-back processing in partnership with accounting
Audit completed transactions from the prior business day, scan documentation into the paperless filing system, and help maintain complete digital records
Communicate with members, affiliate applicants, and external associations regarding multi-area memberships, incomplete requirements, and account status updates
Register participants for events and education programs, process related payments, and prepare welcome or informational materials for distribution
Verify Nevada real estate license information through the appropriate state resource and update internal membership records accordingly
Respond promptly to incoming calls and follow-up inquiries while providing courteous service and additional support as assigned by leadership

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

Store Operations Specialist - Customer Experience

Location

United States , Hingham

Salary:

65000.00 - 70000.00 USD / Year

Ann Taylor

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience preferred
5+ years of retail experience in customer engagement and store systems
Strong understanding of store operations and the retail environment
Ability to implement programs effectively in a retail environment
Comfortable learning new technologies and systems quickly
Strong interest in and understanding of customer engagement tools
Experience analyzing business trends and engagement performance
Strong communication, collaboration, and prioritization skills

Job Responsibility

Partner with Field Leadership to design, implement, and administer store-level customer engagement campaigns and associate incentive programs aligned with business goals
Collaborate with Field Leadership and store teams to refine program strategy, gather feedback, and measure effectiveness
Partner with Store Communications to develop selling tools, tactics, and communications that drive adoption and effective use of the Concierge program
Serve as the business owner of the Concierge application by maintaining expertise in store use cases and guiding future development
Gather input from stores and cross-functional partners to prioritize enhancements and support release planning for additional Concierge functionality
Implement and administer incentive programs for Retail and Outlet stores, including oversight of exceptions, budget management, and program execution
Execute accurate and timely associate incentive payouts to support engagement and maintain program credibility
Maintain the TEAM Rewards page to ensure content is current, accurate, and aligned with organizational priorities
Coordinate with vendor partners to ensure timely campaign delivery to stores and resolve associate issues as needed

What we offer

Merchandise discount at select KnitWell Group brands
Support for individual development plus opportunities for career mobility
Local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities
Medical, dental, vision insurance & 401(K)
Employee Assistance Program (EAP)
Paid time off & holidays

Fulltime

Bilingual Talent Engagement Specialist

Operational team, responsible for greeting clients and managing the reception ar...

Location

United States , Salinas

Salary:

26.00 - 28.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

High School Diploma
Self-motivated and flexible team player
Strong organizational, interpersonal, and communication skills
Multitasking
Problem-solving
Customer service

Job Responsibility

Greeting clients and managing reception area
Client outreach and appointment scheduling
Managing client information in database
Supporting management by gathering data and generating reports
Assisting with new participant orientations and assembling materials
Responding to business phones and voicemails within 24 hours
Seeking process improvements
Managing and directing office communications

What we offer

Medical coverage
Dental coverage
Vision coverage
Life insurance
Disability insurance
Additional voluntary benefits

Fulltime

Specialist, Customer Success

We are looking for an energetic, ambitious, and high-performing Specialist, Cust...

Location

Turkey , Istanbul

Salary:

Not provided

Dataroid

Expiration Date

Until further notice

Requirements

Fresh Graduate pursuing a bachelor’s degree in engineering, Business Administration, or any other relevant degree or a maximum of 3 years’ experience in a Technical and/or Business Support function (B2B) dealing with data analysis
Desire to work in a dynamic and fast-moving startup environment
Data analytics interpretation skills with a consultancy mindset
Passion for supporting client’s growth through digital insights and engagement actions
Strong communication, interpersonal, and teamwork skills with the ability to work both independently and collaboratively
Desire to learn of technology, digital and innovation
Excellent listening, negotiation, and presentation skills

Job Responsibility

Develop a deep understanding of our analytics and engagement platform and contribute to strategic plans that maximize customer retention and satisfaction in global and local markets
Maintain strong, long-lasting relationships with clients through proactive support and value-driven communication
Work closely with customers to co-create successful use cases that demonstrate business value and support growth
Act as a technical integrator and analytical advisor focused on digital analytics and user engagement strategies
Ensure Dataroid SDK and API integrations are implemented in the most efficient and scalable way for each customer
Provide product feedback and insights to the business and product teams
Ensure 100% satisfaction among all customers
Understand product infrastructure with technical and business perspective

What we offer

private health insurance
company-supported pension plans
meal vouchers
commute assistance
remote work benefits
paid day off for your birthday
adaptable working hours
online events
inspiring guest speakers
office snacks

Fulltime

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Customer Engagement Specialist

Job Description

Job Responsibility

Requirements

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What we offer

Looking for more opportunities?

Customer Engagement Specialist

Customer Engagement Specialist

Program Management Specialist, Customer Engagement & Relationship

Remote Customer Engagement Specialist

Customer Value Management Engagement Specialist

Member Engagement Specialist

Store Operations Specialist - Customer Experience

Bilingual Talent Engagement Specialist

Specialist, Customer Success

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