Customer Engagement Officer

Join Colchester Institute – Where Your Career Makes a Difference. At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment. We are seeking a Customer Engagement Officer to join our team. In this role you will, support the delivery of high-quality professional training programmes. This varied role involves coordinating course bookings, maintaining accurate records, supporting onboarding, and acting as the first point of contact for delegates and clients. You will also manage key financial administration tasks, including invoicing and payment tracking, while contributing to promotional activity through social media to grow business-to-business engagement. Working closely with colleagues across delivery, finance, and marketing.