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Customer Engagement & Marketing Manager

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BioMarin Pharmaceutical

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Location:
China , Shanghai

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Category:
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Salary:

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Job Description:

The role involves implementing and executing external partnership projects in China, which includes timeline planning, budget management, and gathering feedback on execution effectiveness. By integrating cross-functional resources, managing compliance risks, and ensuring efficient project execution, this position supports the implementation of BMRN's strategies and tactical plans for achondroplasia (Voxzogo®) in China, while assisting the Senior Country Manager in achieving business objectives. This position will report directly to the Country Director regarding project progress, budget status, and business impact metrics. It will require close collaboration with Medical Affairs, Marketing, Compliance, and other cross-functional teams to align project objectives, coordinate resource allocation, and promote cross-functional efficiency.

Job Responsibility:

  • External Project Execution: Lead the comprehensive implementation of all external partnership projects (including sponsorships, PCP, etc.). Develop and manage project timelines, ensuring all milestones are met and deliverables are completed on schedule and support the development of local projects related to Patient Advocacy, Policy research, NRDL access execution, Medical engagement, among others
  • Project Performance Monitoring: Establish metrics to assess project effectiveness (e.g., disease awareness, penetration). Collect, analyze, and report on execution feedback, providing actionable insights for ongoing improvement
  • Business Advancement: Assist the Country Director in the formulation and execution of business objectives in China. Contribute to strategic planning, market analysis, and the development of initiatives that drive business growth
  • Develop Effective Working Relationships: Build and maintain partnerships with opinion leaders and key stakeholders to identify business opportunities, needs, or challenges
  • Interface with Cross-Functional Teams: Liaise with cross-functional teams to align internal stakeholders on tactical plans, ensuring external projects are in sync with BMRN’s strategies for achondroplasia (Voxzogo®). Collaborate on project objectives, messaging, and deliverables
  • Compliance and Risk Management: Work with the Compliance team to ensure all external partnership projects adhere to pharmaceutical regulations, company policies, and ethical standards. Identify and manage potential compliance risks throughout the project lifecycle, ensuring proactive mitigation strategies are in place
  • Additional Responsibilities: Act as Project Manager to ensure the effective implementation of tactical plans related to achondroplasia (Voxzogo®) in China, with support from cross-functional teams, vendors, and business partners

Requirements:

  • Bachelor’s Degree in Sciences or Economics
  • Fluent in oral and written English
  • Minimum 5 years of experience in the pharmaceutical industry, with a preference for backgrounds in alliance management, project management, or marketing, demonstrating a successful track record in cross-functional project management
  • Experience in multinational corporations (MNCs) within the pharmaceutical, biotech, or medical device sectors is highly desirable
  • Strong collaborative skills, with the ability to engage effectively with stakeholders at various levels of the organization to cultivate productive working relationships
  • Proven ability to coordinate multiple projects and deliver high-quality results in complex markets, including management of agencies and third-party suppliers
  • Excellent communication skills, both verbal and written, with the ability to convey information clearly and effectively
  • Adaptable and agile in response to change, with a demonstrated capacity for quick learning
  • Teamwork and Leadership: Proven ability to collaborate effectively within teams and manage team dynamics to achieve common goals
  • Process-Oriented and Accountable: Strong focus on adhering to processes while taking responsibility for outcomes and ensuring accountability
  • Strategic Thinking and Results-Driven: Capable of formulating strategic plans with a clear focus on achieving measurable results
  • Cross-Functional Collaboration: Skilled in working effectively across various departments, cultures, and with external partners to foster productive relationships

Additional Information:

Job Posted:
December 26, 2025

Work Type:
Hybrid work
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