Customer Engagement Coordinator Job at Power Design (St Petersburg)

Customer Engagement Coordinator

The Customer Engagement Coordinator is a highly cross-functional, execution-focu...

Location

United States , New York

Salary:

98000.00 - 132000.00 USD / Year

Harvey

Expiration Date

Until further notice

Requirements

3–5 years of experience in customer-facing, program management, operations, or cross-functional support roles (Customer Success, Marketing, Research, Events, or similar)
Strong project coordination skills with the ability to manage multiple workstreams simultaneously in a fast-paced environment
Comfortable working with senior internal and external stakeholders, including customers, partners, and executives
Highly organized, detail-oriented, and proactive, with a strong sense of ownership
Excellent written and verbal communication skills, with the ability to synthesize information and keep teams aligned
Familiarity with tools like Notion, Asana, and other project management tools a plus

Job Responsibility

Support customer-facing moments tied to research and engagement initiatives, including panels, roundtables, community events, and executive sessions
Assist with planning and execution of community events and partner-led programs, including logistics, guest coordination, and on-site support
Help deliver “surprise and delight” moments tied to customer advocacy and loyalty initiatives, ensuring a high-quality customer experience
Support internal customer empathy initiatives, including All Hands participation and “Field Trip” programs, coordinating speakers, schedules, and materials
Act as a connector across teams (Marketing, Sales, Customer Success, Ops), ensuring stakeholders are aligned and informed
Maintain project documentation, timelines, and status updates to support visibility and execution across multiple concurrent initiatives
Help manage day-to-day execution across a wide portfolio of initiatives, flexing quickly as priorities shift
Track program inputs and outputs (participants, milestones, learnings) to support reporting and continuous improvement
Identify opportunities to improve processes, templates, and workflows to help the Customer Engagement function scale
Support the execution of flagship third party research initiatives in partnership with external firms

What we offer

Comprehensive health, dental and vision coverage
retirement benefits (401k match up to 4%)
flexible PTO
equity plan
bonus

Fulltime

New

Community & Employee Engagement Coordinator - Communications

Working collaboratively with the Communications and Marketing team and other sta...

Location

United States , Lewes

Salary:

55411.20 - 85883.20 USD / Year

beebe healthcare

Expiration Date

Until further notice

Requirements

Three- five years of experience which provides the required knowledge, skills, and abilities for this position
Demonstrated experience using analytics to derive actionable insights, to evaluate and modify event and outreach plans
Experience working in a fast-paced, deadline-driven environment where shifting priorities are commonplace
Ability to work independently and complete tasks with minimal supervision
Ability to effectively collaborate with a wide variety of people within and external to the health system
Strong critical thinking and problem-solving skills
Detail-orientation, follow- through, and advanced organizational skills
Advanced interpersonal communications skills required
Healthcare experience strongly desired
Familiarity with customer engagement and relationship management strategies and associated

Job Responsibility

Coordinate with venue and partner contacts, working with the Events Council to staff events, gathering materials for all event booths and spaces, collateral and give away needs to maintain and grow awareness of Beebe as the healthcare provide including, banners, signage, refreshments, tables, chairs, collateral, promotional items, as appropriate for the type of event
Lead the Event Council, a system-wide external events collaborative made up of a cross-functional group of clinical and non-clinical team members. Through this group, the coordinator is responsible for sharing the event strategy and encouraging support and participation
Develop and actively operate a Speaker's Bureau for the community to engage with and learn from our large group of clinical experts
Coordinate sponsorship events as appropriate
Support the Director and VP, Communications in implementing focus groups, surveys, etc. related to public perception, awareness, and preference
Maintaining a working knowledge of system-wide services and programs to provide effective event planning and communications to stakeholders
Researching and identifying new event/speaking/presentation opportunities that are in alignment with the health system's strategic priorities
Participate in the annual Community Relations planning and budget development process
Prepare regular event reports
Collaborating with other departments to maximize event outreach

New

Unit Engagement Coordinator

The unit engagement coordinator serves as a key liaison between APS and its Divi...

Location

United States

Salary:

50458.00 - 68748.00 USD / Year

American Physical Society

Expiration Date

Until further notice

Requirements

Minimum High School diploma or equivalent required. Bachelor's degree preferred
Minimum of two years of experience with association chapters/components preferred
Familiarity with relational databases preferred (Salesforce and Nimble a plus)
Proficiency with all Microsoft Office Suite products, in particular Microsoft Word, Excel and PowerPoint
Proficiency with Google Docs and other online shared document products
Familiarity with backend management of online social platforms. (Engage and Higher Logic a plus)
Familiarity with Zoom / scheduling virtual meetings and events with external audiences
Strong customer service skills including empathy, problem-solving, and understanding APS unit and membership products
Must be able to work on multiple deadlines at one time and follow through in a timely manner
Strong organization, documentation, and prioritization skills

Job Responsibility

Serve as primary liaison facilitating unit communications on behalf of APS Divisions, Topical Groups, Forums, and Sections regarding general inquiries and department inbox
Work with Unit Relations Manager to plan and execute the Units' involvement with the Annual Leadership Meeting and the Global Physics Summit
Assist units with unit member engagement and recruitment efforts (i.e. unit email tickets, promotional letters and email, brochures, giveaways, on-site lead retrieval, and tabling at their meetings)
Ensure all units have an effective communication plan in place to engage with their members
Work with member services and IT staff to create and update unit memberships from unit membership recruitment efforts
Support units in use of online community platform by moderating discussion boards. Liaise between units and APS staff to collaborate internally and externally for effective use of engagement resources and outcomes
Support unit virtual meetings and webinar logistics and subsequent marketing campaigns
Provide unit leaders with onboarding training to assist with volunteer roles
Maintain and implement unit master calendar of activities and deadlines to assist officers
Attend and coordinate department logistics for APS meetings as needed

What we offer

Flexible schedules and ability to work remotely
8% employer-paid retirement contribution
Investment advisement services: 100% employer paid
Medical benefits: PPO or HDHP option
Employer contribution to FSA or HSA account, eligibility based on medical plan enrollment
Lifestyle Spending benefit up to $1,500.00 (USD) - 100% employer paid
Vision benefits: individual and dependent coverage 100% employer paid
Basic Life & Accident insurance: employee coverage 100% employer paid
Supplemental Life & Accident insurance, including spouse & dependent child(ren) coverage
Disability insurance: employee coverage 100% employer paid

Program Management Specialist, Customer Engagement & Relationship

Mastercard powers economies and empowers people in 200+ countries and territorie...

Location

Poland , Warsaw

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Polish speaker
Very good command of English
First professional experience in loyalty, marketing, client-facing roles, banks, fintechs, or merchant environments

Job Responsibility

Support initiatives aimed at increasing customer engagement and interest in the program
Contribute to the development of the program offer, including the rewards catalog
Help generate ideas and take active ownership of their implementation and coordination, increasing program attractiveness, visibility, and usage
Collaborate with internal Mastercard teams (such as marketing and account management) and external agencies/business partners
Support clear and effective communication with issuers and stakeholders

Fulltime

Consumer Care and Engagement Coordinator Danish

Join the dynamic field of Consumer Care & Engagement Management with an exciting...

Location

United Kingdom , Canary Wharf

Salary:

28000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Professionals with a degree in Business, Communications, or a related field
A first experience as a customer support specialist or in Social Media Community Management with a strong interest in client relations and service excellence
Effective communicators adept at understanding and resolving customer issues
Team players who thrive in collaborative environments
Detail-oriented individuals excelling in fast-paced, service-driven settings
Enthusiastic learners committed to advancing their customer support skills
Proficiency in customer support tools and software such as Sprinklr is highly valued
A fluent level of English and Danish is essential

Job Responsibility

You are a brand ambassador for The Coca-Cola Company (TCCC), the face of Coca-Cola, acting as the voice of the Company externally and the voice of our consumers and stakeholders internally across Phone, social media, Livechat and email
Provide exceptional customer support to clients through various channels (mainly email or online messages)
Collaborate with the customer support team to resolve issues and improve service
Assist in identifying and implementing service improvement initiatives
Foster a collaborative team environment focused on excellence in customer interactions
Support in documenting and presenting customer support strategies and outcomes

Fulltime

Send Support Line And Engagement Coordinator

We are looking for a passionate and experienced SEND Support Line and Engagement...

Location

Aylesbury

Salary:

Not provided

Buckinghamshire Council

Expiration Date

Until further notice

Requirements

Significant experience working within SEND or a related education, health or social care environment
Clear knowledge of SEND services, the SEND Code of Practice and wider education frameworks
Proven experience delivering high‑quality customer service, including managing distressed or escalated enquiries with empathy and professionalism
Experience managing or coordinating a support line or similar frontline service
Strong leadership skills, with experience of allocating work, managing rotas and supporting staff
Excellent communication skills and the ability to build trusted relationships with a wide range of stakeholders
Strong ICT skills, including confidence using Microsoft applications such as Outlook, Word and Excel
The ability to analyse information, identify trends and contribute to service planning and improvement
A calm, resilient and solution‑focused approach, even in challenging situations
Educated to NVQ Level 4 / degree level (or equivalent)

Job Responsibility

Oversee the day‑to‑day operation of the SEND Support Line, ensuring high standards of customer service and effective communication at all times
Line manage the SEND Inclusion Assistant Team, providing leadership, support and guidance
Respond confidently and empathetically to enquiries via phone and email, including escalated or complex cases
Provide clear, accurate advice on SEND processes, policies, services and the SEND Code of Practice
Maintain accurate records, analyse enquiry trends and use insight to inform service improvement and planning
Work collaboratively with colleagues, partners and external agencies across education, health, social care and the voluntary sector
Contribute to service development, projects, and the creation of clear, accessible information for families and professionals
Ensure safeguarding responsibilities are fully understood and embedded in everyday practice

What we offer

A fair and inclusive culture
Health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
A unified voice through our Employee Representative Group
Ongoing support, and the opportunity to develop and progress in your career with us
Opportunities to take part in fun activities such as fundraising and social events
Discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme
Opportunity to gain membership to Costco
Discounted gym memberships
Travel discounts with Arriva

Fulltime

Membership & Engagement Coordinator

The Membership & Engagement Coordinator plays a key role in cultivating a welcom...

Location

United States , Raleigh

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in ministry, business administration, communications, or a related field preferred
Experience in membership engagement, volunteer coordination, customer relations, or nonprofit/church operations
Proficiency with database or CRM systems (church management software experience strongly preferred)
Strong interpersonal and communication skills with the ability to engage diverse groups of people
Excellent organizational skills with the ability to manage multiple priorities effectively
Commitment to fostering inclusive, welcoming community experiences aligned with organizational values
Willingness to work flexible hours, including evenings and weekends as needed

Job Responsibility

Develop and implement strategies to increase member engagement across all groups
Coordinate with leadership committees and ministry teams to support organizational goals and initiatives
Maintain intentional follow-up processes to connect individuals with ministries, programs, and resources
Track member engagement from initial contact through ongoing participation in church life
Partner with ministry leaders to create opportunities for spiritual growth, service, and fellowship
Oversee welcome and visitor engagement efforts to ensure a warm, inclusive, and consistent experience for all guests and newcomers
Coordinate new member classes and onboarding processes
Recruit, train, and support volunteers serving in hospitality roles
Develop and maintain follow-up systems for visitors
Manage and maintain membership databases

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Fulltime

Member Engagement Coordinator

About the Role: Our client, a national association, is seeking a Member Engageme...

Location

United States , Washington

Salary:

28.00 - 33.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Strong customer service skills with clear, professional communication
Excellent attention to detail and organization
Ability to manage multiple inquiries and tasks simultaneously
Experience using Salesforce or similar CRM systems
Comfortable working in Google Workspace (Docs, Sheets, Drive)
Reliable, responsive, and able to learn new systems quickly

Job Responsibility

Serve as a primary customer service contact for conference exhibitors and attendees via email and phone
Respond to inquiries related to registration, exhibitor logistics, deadlines, and general conference information
Monitor and manage shared inboxes and voicemail to ensure timely, accurate responses
Track and escalate complex inquiries to internal teams as needed
Provide administrative support to Conference Services and Business Development teams
Maintain and update data in registration systems, Salesforce, and shared documents
Support exhibitor communications, FAQs, and internal tracking during Annual Meeting prep

Fulltime

Select Country

Customer Engagement Coordinator

Job Description

Job Responsibility

Requirements

What we offer

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