Customer Engagement Coordinator

The Customer Engagement Coordinator is a highly cross-functional, execution-focused role that supports Harvey’s Customer Engagement initiatives across customer advocacy, events, partnerships, and research. This role is designed for someone who thrives in fast-moving environments, can flex quickly between projects, and enjoys turning big ideas into well-run programs. This role will partner closely with Customer Engagement, Marketing, Sales, Ops, research partners and external stakeholders to continue establishing Harvey as the leader in Legal AI. The Customer Engagement Coordinator will play a critical role supporting customer-centric initiatives, community events, flagship research efforts, and internal programs that deepen customer empathy and elevate Harvey’s market credibility.