Customer Engagement Associate Job at MillenniumSoft Inc (San Diego)

Customer Success Associate

We are seeking dedicated Customer Success Associate that are passionate about en...

Location

United Kingdom , Birmingham

Salary:

Not provided

Yokoy

Expiration Date

Until further notice

Requirements

Native or fluent level of English
Experience in a customer facing role whether that be retail or call centre environment
Experience supporting customers via email, live chat, and phone are a benefit
Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit
Great communication skills, fluency in English, both written and spoken is essential
Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude
Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed
Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily
Are great problem solvers
Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction

Job Responsibility

Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction
Support and engage with our customers with their global business travel requirements
Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues
Exceed customer expectations when managing bookings, queries and requests
Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate
Stay up-to-date with new features and product launches in Perk

What we offer

Receive competitive compensation and equity ownership in Perk
Rest and recharge with 25 days of annual leave plus bank holidays
Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex
Plan for your future with our qualifying earnings company pension plan with Aviva
Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
Rest assured that you’re covered by income protection in case you experience a long-term sickness or absence
Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus
Join our unforgettable Perk events, including our spectacular annual summer party
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Focus on your family with 12-16 weeks’ paid parental leave

Fulltime

Customer Success Associate

As a Customer Success Associate, you will play a key role in protecting revenue ...

Location

United Kingdom , Theale (Reading)

Salary:

Not provided

Bottomline

Expiration Date

Until further notice

Requirements

Previous experience in Customer Success or Customer Service, with a proven ability to manage customer relationships
Strong communication skills—verbal, written, and virtual (video/phone)
Ability to manage multiple priorities and work effectively under pressure
Highly organised with excellent attention to detail and time management skills
Ability to assess business needs and identify risks impacting project success
Comfortable engaging with stakeholders at all levels and tailoring communication appropriately
Confident, self-motivated, and collaborative team player with a desire to learn
Proficient in Microsoft Word, Excel, and PowerPoint

Job Responsibility

Manage the Churn Log: Ensure accuracy and completeness of all entries, updating daily
Risk Reporting: Identify and report high-risk accounts weekly to the Director of Customer Success
Monthly Analysis: Provide a summary of changes in risk status and churn pipeline
Stakeholder Engagement: Build strong relationships with internal teams, decision-makers, and key stakeholders
Process Improvement: Develop and share best practices to improve efficiency and effectiveness within Customer Success
Project Support: Undertake specific projects to enhance customer value and revenue growth

Customer Success Associate

As a Customer Success Associate (CSA) within Rest of World Banking, you are resp...

Location

United States , Portsmouth

Salary:

Not provided

Bottomline

Expiration Date

Until further notice

Requirements

3-5+ SaaS Customer Success or Account Management experience
Demonstrated commercial mindset, with an understanding of “selling moments”
Process orientation, with a keen focus on Customer goal achievement KPI’s
Experience of using data to drive growth and retention campaigns

Job Responsibility

Develop long-term relationships with customers, understanding their business needs
Protect the revenue and maximize renewal opportunities
Act as a strategic advisor, identifying opportunities for upselling and cross-selling
Monitor customer health scores and proactively address potential issues
Be the internal voice to raise awareness if there is risk and drive the teams to mitigate it
Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally
Serve as the main point of contact for customer inquiries and concerns
Work cross-functionally with sales, support, and product teams to resolve customer issues
Monitor customer engagement metrics, churn rates, and overall satisfaction
Prepare reports and insights on customer success initiatives

Geo Engagement Customer Experience and Operations College Intern

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

Romania , Bucharest

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Enrolled in University
Accountability
Action Planning
Active Learning
Active Listening
Bias
Business
Calendar Management
Coaching
Computer Literacy

Job Responsibility

Apprentice includes students working at the company who are enrolled in apprenticeship programs in association with their university. Typically used in countries where specialized apprenticeship programs exist. College Interns are university students who are working at the company during their study or in summer breaks between university semesters. College Intern is only used in selected countries where it is not the practice to differentiate based on academic year completed.

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Parttime

Customer Service Associate

Walgreens is a great place to be. Why? Because the work you do makes a differenc...

Location

United States , West Palm Beach

Salary:

15.00 - 17.50 USD / Hour

Walgreens

Expiration Date

Until further notice

Requirements

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours

Job Responsibility

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested
processes voids, returns, rain checks, refunds, and exchanges as needed.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Implements Company asset protection procedures to identify and minimize profit loss.

What we offer

Health, dental and vision*
Paid time off benefits
Employee discount
Retirement Savings Plan (401(k))
Flexible hours
Training programs

Customer Service Associate

Walgreens is a great place to be. Why? Because the work you do makes a differenc...

Location

United States , Arvada

Salary:

16.00 - 18.00 USD / Hour

Walgreens

Expiration Date

Until further notice

Requirements

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours

Job Responsibility

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.
Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested
processes voids, returns, rain checks, refunds, and exchanges as needed.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required.
Implements Company asset protection procedures to identify and minimize profit loss.

What we offer

Health, dental and vision*
Paid time off benefits
Employee discount
Retirement Savings Plan (401(k))
Flexible hours
Training programs

Parttime

Customer Service Associate

Walgreens is a great place to be. Why? Because the work you do makes a differenc...

Location

United States , Midland

Salary:

15.00 - 17.50 USD / Hour

Walgreens

Expiration Date

Until further notice

Requirements

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours

Job Responsibility

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested
processes voids, returns, rain checks, refunds, and exchanges as needed.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Implements Company asset protection procedures to identify and minimize profit loss.

What we offer

Health, dental and vision*
Paid time off benefits
Employee discount
Retirement Savings Plan (401(k))
Flexible hours
Training programs

Parttime

Customer Service Associate

Walgreens is a great place to be. Why? Because the work you do makes a differenc...

Location

United States , St. Petersburg

Salary:

15.00 - 17.50 USD / Hour

Walgreens

Expiration Date

Until further notice

Requirements

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours

Job Responsibility

Models and delivers a distinctive and delightful customer experience
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience
Provides customers with courteous, friendly, fast, and efficient service
Recommends items for sale to customer and recommends trade-up and/or companion items
Registers customer purchases on assigned cash register, collects cash and distributes change as requested
processes voids, returns, rain checks, refunds, and exchanges as needed
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required
Implements Company asset protection procedures to identify and minimize profit loss

What we offer

Health, dental and vision*
Paid time off benefits
Employee discount
Retirement Savings Plan (401(k))
Flexible hours
Training programs

Parttime

Customer Engagement Associate

MillenniumSoft Inc

Location:
United States , San Diego

Category:
-

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 11, 2026

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Location:United States , San Diego

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Contract Type:Employment contract

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Job Posted:
January 11, 2026