Customer Education Lead Job at Lovable (Boston)

Senior Program Manager - Customer Education

Join Airtable as a Senior Program Manager, Customer Education, and play a pivota...

Location

United States

Salary:

133000.00 - 191600.00 USD / Year

Airtable

Expiration Date

Until further notice

Requirements

5+ years of experience in content creation, curriculum development, and instructional design, preferably in the tech industry (SaaS and AI experience strongly preferred)
Proven expertise in developing both instructor-led and on-demand e-learning content, with proficiency in e-learning authoring tools, LMS platforms, and multimedia editing software
Strong technical proficiency with Airtable and AI-supported processes, including prompt engineering and building educational content for technical audiences
Excellent verbal and written communication skills, with the ability to convey complex technical concepts clearly and engage diverse audiences
Demonstrated ability to collaborate effectively with cross-functional teams and subject matter experts, and to present to executive stakeholders
Highly adaptable, able to thrive in a fast-paced environment and manage multiple projects simultaneously with a bias for action
Strong analytical skills, with experience using data to measure and improve program effectiveness and tie outcomes to business impact
Creative thinker and innovator, passionate about experimenting with new instructional approaches and technologies to enhance learning experiences

Job Responsibility

Design and develop engaging educational content on AI, including both tool-agnostic and Airtable-specific topics, for a variety of learning formats (self-paced courses, live trainings, workshops, and more)
Lead the end-to-end management and continuous improvement of our cohort-style bootcamp programs, iterating on curriculum and delivery to drive successful AI app deployment
Build and maintain a comprehensive catalog of self-paced, on-demand courses and certifications, supporting distinct learning journeys for different user personas
Standardize and automate operational workflows for scalable program delivery, including cross-functional collaboration and cohort management
Analyze program performance using leading and lagging indicators, and use data-driven insights to optimize educational impact
Collaborate closely with subject matter experts, product, and marketing teams to ensure content accuracy and alignment with business goals
Experiment with new instructional methods and technologies to create innovative, engaging learning experiences

What we offer

Benefits
Restricted stock units
Incentive compensation

Fulltime

Customer Account Specialist Lead

iAutomation, a high technology distributor of industrial automation components, ...

Location

United States , Franklin

Salary:

Not provided

iAutomation

Expiration Date

Until further notice

Requirements

High School education
3+ years Customer Service in a highly technical environment
Ability to analyze sales trends
Sitting for long periods of time
Long hours of computer work
Some car and air travel required

Job Responsibility

Data entry into the ERP System
Command of general order entry skills
Fills orders by transferring orders to fulfillment
communicating expected delivery dates
communicating tracking and follow up information regarding customer orders
Generating, reviewing and analyzing reports related to customer and sales activity
Quoting products and services
Generate and recommend additional products for customer by identifying customer needs/application
Generate and recommend additional products due to command of product knowledge
Product selection

Key Lead

The Key Lead is responsible for ensuring all customers receive quality in-store ...

Location

United States , Glendale

Salary:

19.25 USD / Hour

Abercrombie & Fitch Co.

Expiration Date

Until further notice

Requirements

Education- High School Diploma/ G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor/ Managerial Experience- No supervisory/ management experience is required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance

Job Responsibility

Open and Closing Routines
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Ensuring all customers receive quality in-store experience

What we offer

Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who'll Celebrate you for Being YOU

Parttime

Account Executive, K-12 Education

The Account Executive, K-12 Education is a true sales hunter and focuses on the ...

Location

United States

Salary:

65820.00 USD / Month

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
2-4 years Experience selling within an education vertical
2-4 years Demonstrated track record of sales success in business sales (B2B)
Microsoft Excel
Customer Acquisition
Attention To Detail
Communication
Presentations
Problem Solving
Sales Analysis

Job Responsibility

New Sales activities: Utilizes contact list to call leads to generate sales opportunities
Exceed monthly sales, renewal, and churn target goals
Welcome customers and review service agreement
Sustain monthly call goals
Account Management and Maintenance Activities: Establishes and cultivates customer relationships to drive sales and increase customer base
Complete Customer account maintenance resulting from account reviews
Provides account analysis to determine up-sell and renewal offers
Supervise and resolve customer issues
Tracks individual account activity and results
Completes extensive data entry, system navigation, and utilization required

What we offer

Medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Fulltime

Account Executive, K-12 Education

The Account Executive, K-12 Education is a true sales hunter and focuses on the ...

Location

United States , Irvine

Salary:

5485.00 - 9890.00 USD / Month ▼

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Bachelor’s Degree (Preferred)
2-4 years Experience selling within an education vertical
2-4 years Demonstrated track record of sales success in business sales (B2B)
Microsoft Excel
Customer Acquisition
Attention To Detail
Communication
Presentations
Problem Solving

Job Responsibility

Utilizes contact list to call leads to generate sales opportunities
Exceed monthly sales, renewal, and churn target goals
Welcome customers to T-Mobile and review service agreement
Establishes and cultivates customer relationships to drive sales and increase customer base
Supervise and resolve customer issues
Participates in continuous training opportunities to maintain knowledge of products, services, and sales approaches
Attains productivity and sales goals
Tracks individual account activity and results
Sustains monthly call goals
Completes extensive data entry, system navigation, and utilization required

What we offer

Medical insurance
Dental Insurance
Vision Insurance
Flexible Spending Account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Paid parental and family leave
Family building benefits

Fulltime

New

Medical Education Administrative Officer

We are seeking a Medical Education Administrative Officer to join the Medical Ed...

Location

United Kingdom , Newcastle

Salary:

24937.00 - 26598.00 GBP / Year

Cumbria, Northumberland, Tyne and Wear NHS...

Expiration Date

May 27, 2026

Requirements

English and Maths GCSE A-C or equivalent level
Word-processing skills at Level 3 (OCR/RSA Level 3) or equivalent qualification(s) in relevant subjects or equivalent level of knowledge
Capable of working with confidential and sensitive information
Ability to work under pressure, and maintain a customer-service focus, often with constant interruptions by telephone, urgent emails or in person
Proven ability to use Microsoft Office and related packages, including databases, spreadsheets, and inputting and updating electronic information
Ability to work alone with minimal supervision and manage own time and workload effectively
Sound knowledge of Medical Education
Excellent customer service experience including handling queries, complaints, and sensitive information
Experience of team working to achieve deadlines and objectives
Experience of taking responsibility for managing workload and meeting deadlines

Job Responsibility

Assisting in the provision of high level administrative support and coordination for the delivery of postgraduate teaching north of Tyne
Working closely with Medical Education Administrator, Medical Education Lead, Medical Education Manager, Medical Education team, Simulation & Education Development Leads, Teaching Fellows and Resident Doctors to deliver postgraduate education
Assisting with the training delivery of postgraduate trainee development programme courses
Supporting planning and organisation of Resident Doctor's inductions
Assisting with the organisation of North Tyneside & Newcastle postgraduate weekly teaching
Compiling teaching attendance records, issuing certificates, and collecting feedback for postgraduate teaching events
Issuing requests for IT accounts for all grades of resident doctors
Requesting lone working devices, supporting queries and non-usage
Providing admin support for simulation events by assisting with set up, timing and role players
Assisting with arranging mid point review meetings between trainee doctors and college tutors

Fulltime

Counter Lead

As our Counter Lead, you will manage a retail counter and the running of our Ele...

Location

United Kingdom , Oxford

Salary:

Not provided

ELEMIS

Expiration Date

Until further notice

Requirements

Good level and standard of UK/European education or equivalent
Experience within a similar retail / store role and industry
Experience supervising and managing a team
Proven sales record
Practical work experience in conducting treatments
Good level of computer literacy in Microsoft Word and Excel
Previous experience working with a professional brand

Job Responsibility

Be responsible for the growth of Elemis sales in treatments and products within the retail store
Pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets
Raise awareness of the Elemis brand and educate clients in the product and treatment range
Participate fully in promotional/PR activity and ensure the success of the promotion and/or event
Assess and collate weekly/monthly sales figures and analysis of business, and report such information to key individuals as and when requested
Ensure that a complete stock check is carried out on a weekly/fortnightly basis and any discrepancies on stock should be found and rectified
Maintain the Elemis counter to the highest standards of cleanliness, hygiene and presentation and to also ensure that the team is very well presented at all times
Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications
Ensure that customer service is of the highest standard and to handle any client complaints promptly
Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company

What we offer

Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
Generous Holiday Allowance, increasing with length of service
Company Pension Scheme
Bonus/Commission Scheme
Healthcare Cash Plan (with Dental)
Employee Assistance Programme for all Associates and their families
Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards

Fulltime

Senior Director, Customer Support

As the Senior Director of Customer Support, you will play a critical role leadin...

Location

United States , Austin

Salary:

Not provided

EdTech Jobs

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Administration, IT, Computer Science or related field
15+ years of Support including 10+ years of Leadership in high-growth, fast pace SaaS Companies
Strong leadership and management skills
Excellent communication and interpersonal skills
Analytical mindset
Demonstrated strategic thinking and problem-solving abilities
Experience with customer support technologies and tools (e.g., Chat, zoom, salesforce, AI, ticketing platforms) preferred
Willingness to travel occasionally
Flexibility to work non-standard hours as needed to support global and nationwide customers and team members in different time zones

Job Responsibility

Develop and execute the overall customer support strategy
Drive initiatives to enhance customer satisfaction, retention, and loyalty
Collaborate with cross-functional teams to integrate customer feedback into product development
Lead, mentor, and inspire a team of customer support managers and representatives
Set clear objectives, provide regular feedback, and facilitate professional growth
Foster a culture of accountability, collaboration, and continuous improvement
Build Offshore & Seasonal Contractor Bench
Develop and optimize support processes and workflows
Beat key performance indicators (KPIs) and metrics
Analyze data and trends to identify areas for improvement

Fulltime

Select Country

Customer Education Lead

Lovable

Location:
United States , Boston

Category:
Education

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 13, 2026

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