Customer Due Diligence Business Advisory Manager

• To provide internal clients advice and guidance to satisfy the Bank’s know your customer (KYC) due diligence policies and procedures during complex client onboardings and ongoing reviews
• Problem solving and providing solutions to internal clients to ensure that account openings and ongoing reviews are completed in a timely manner to ensure a positive client experience while protecting the bank
• Project manage the end-to-end onboardings for ultra-high net worth clients, providing a best-in-class client onboarding experience
• Assist with policy and procedural implementation and trainings where required
• Assist with process improvements for client lifecycle management related projects or projects involving the client lifecycle management (CLM) team
• Assists with other tasks as required

• Strong working knowledge of anti-money laundering, regulations and regulatory compliance within the banking and financial services industry
• Solid problem-solving ability and ability to manage a busy workload and prioritise where required
• Strong teamwork initiative and ability to work professionally with all levels of staff and management
• Proficient writing skills for governance papers and reports
• Minimum of a bachelor's degree or above
• Strong English fluency and written skills needed for report writing and comprehension of source of wealth narratives, other additional language comprehension would be an added advantage due to the global nature of clients

other additional language comprehension would be an added advantage due to the global nature of clients

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.