Customer Due Diligence Analyst

• Conduct due diligence assessments for prospective and existing customers to support compliant onboarding decisions
• Evaluate customer records and submitted documentation to confirm accuracy, completeness, and adherence to internal standards
• Assist with identity verification and related review workflows tied to customer risk evaluation
• Investigate inconsistencies, unusual findings, or missing information and elevate concerns when further review is needed
• Work closely with cross-functional partners to keep onboarding activities efficient and aligned with compliance expectations
• Maintain clear and organized case documentation to support audit readiness and operational transparency
• Contribute to process improvement efforts by identifying opportunities to strengthen review quality and turnaround times

• At least 3 years of experience in customer due diligence, KYC, onboarding, or a comparable risk-focused function
• Background working within fintech, financial services, or another regulated industry is preferred
• Strong analytical ability with a high level of accuracy when reviewing customer information and risk indicators
• Demonstrated knowledge of due diligence practices and risk management principles
• Ability to work independently in a remote or distributed environment while managing competing priorities
• Familiarity with customer transactions, digital customer journeys, and documentation review expectations is a plus
• Strong communication skills and the ability to learn new tools and procedures quickly

Familiarity with customer transactions, digital customer journeys, and documentation review expectations is a plus

• Medical, vision, dental, and life and disability insurance
• Enrollment in company 401(k) plan