Customer Development Representative, HSBC

Customer Development Representative

HSBC

Location:
China, Shenzhen

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Customer Development Representative role within HSBC International Wealth and Premier Banking (IWPB) serving customers from retail customers to ultra high net worth individuals and their families, helping customers take care of their day-to-day finances and to manage, protect and grow their wealth.

Job Responsibility:

Acquisition of NTB customers via central leads and self generated leads
Development of strong working relationships with relevant business areas (e.g., RBWM and Marketing)
Creation of an excellent first impression in order that customers will want to strengthen and deepen their relationships with us
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
Support achievement of the HSBC vision, Values, goals and culture in personal behaviour, actions and decision making
Take personal responsibility for understanding and agreeing performance expectations, completing the necessary mandatory training and developing the levels of capability and competence needed to be effective in the role
Contribute to team development, effectiveness and success by sharing knowledge and good practice
Adhere to HSBC policy, procedures and control requirements applicable to day-to-day working, exceptional and project activities
Continuously monitor and gather information to assess potential impacts and identify possible risks and opportunities for the business
Apply policies, procedures, practices and standards to their allocated tasks

Requirements:

Sound knowledge of various forms of deposits, mortgage, etc.
Knowledge of the constantly changing laws/regulations governing banks/finance industry, consumer trends, competitor offerings, economic and foreign currency markets
Strong presentation and sales skills
Objection handling techniques
Good interpersonal and communication skills
Customer service orientation
Attain appropriate professional and regulatory qualifications as required by market
Attain any internal standards as required by HBCN

Additional Information:

Job Posted:
August 28, 2025

Expiration:
October 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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