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HSBC International Wealth and Premier Banking (IWPB) serves 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people.
Job Responsibility:
Be responsible for successful implementation of Premier Acquisition strategies
Acquire new-to-bank customers via central or self-generated leads
In order to deliver a high quality service to our highest value personal clients the role holder will need to complete simple retail sales
Development of strong working relationships with relevant business areas (e.g., WPB, Marketing, etc)
Delivery high standard customer service to meet customer satisfactory
Requirements:
Bachelor's degree or equivalent experience
Minimum of one year proven and progressive financial services and/or retail sales experience or equivalent
Sound knowledge of various forms of deposits, WEM product, mortgage, etc.
Knowledge of the constantly changing laws/regulations governing banks/finance industry, consumer trends, competitor offerings, economic and foreign currency markets
Strong presentation and sales skills
Objection handling techniques and work under pressure
Good interpersonal and communication skills
Customer service orientation
Attain appropriate professional and regulatory qualifications as required by market
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