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Dot Foods Logo Dot Foods · Sales

Customer Development Representative Team Leader

United States, Mt Sterling 56466.00 - 84700.00 USD / Year · Job Posted March 22, 2026
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Job Description

As a Customer Development Representative (CDR) Team Leader, you will lead a team responsible for driving territory sales growth and delivering exceptional customer experiences. This role owns team performance against sales volume goals by coaching, developing, and holding representatives accountable to activity, pipeline health, and results. You’ll play a critical role in strengthening sales execution, building effective processes, and developing talent—ensuring your team not only meets expectations but consistently grows the business.

Job Responsibility

  • Own team performance against territory sales volume goals, identifying opportunities to drive growth and close gaps
  • Coach and develop CDRs on sales strategy, pipeline management, and execution of defined sales processes
  • Hold team members accountable to activity metrics, follow-up expectations, and sales results through regular 1:1s and performance reviews
  • Train, motivate, and lead the team to consistently execute sales processes that drive business growth
  • Monitor and evaluate performance using Salesforce and other tools to ensure effectiveness and consistency
  • Lead sales conversations with both customers and team members, providing real-time coaching and feedback
  • Partner with customers to understand business needs and identify opportunities for expansion
  • Support and execute sales growth strategies for Tier III customers
  • Guide day-to-day problem solving to deliver an above-and-beyond customer experience
  • Drive continuous improvement, applying lean thinking to enhance processes, eliminate waste, and improve results

Requirements

  • Bachelor’s Degree or equivalent Dot experience
  • Ability to lead and influence others in a team environment
  • Strong coaching skills with a focus on developing people and driving performance
  • Demonstrated ability to hold others accountable to goals and expectations
  • Excellent written and verbal communication skills
  • Strong organization and prioritization skills

Nice to have

  • Previous sales experience or experience leading in a sales-driven environment
  • Salesforce experience
  • Sandler sales training

What we offer

  • Competitive compensation package, including bonuses for successful performance
  • Extensive benefits including medical, dental, 401k, and profit-sharing
  • Significant advancement opportunities
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