CrawlJobs Logo

Customer Development Representative Team Leader

dotfoods.com Logo

Dot Foods

Location Icon

Location:
United States , Mt Sterling

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

56466.00 - 84700.00 USD / Year

Job Description:

As a Customer Development Representative (CDR) Team Leader, you will lead a team responsible for driving territory sales growth and delivering exceptional customer experiences. This role owns team performance against sales volume goals by coaching, developing, and holding representatives accountable to activity, pipeline health, and results. You’ll play a critical role in strengthening sales execution, building effective processes, and developing talent—ensuring your team not only meets expectations but consistently grows the business.

Job Responsibility:

  • Own team performance against territory sales volume goals, identifying opportunities to drive growth and close gaps
  • Coach and develop CDRs on sales strategy, pipeline management, and execution of defined sales processes
  • Hold team members accountable to activity metrics, follow-up expectations, and sales results through regular 1:1s and performance reviews
  • Train, motivate, and lead the team to consistently execute sales processes that drive business growth
  • Monitor and evaluate performance using Salesforce and other tools to ensure effectiveness and consistency
  • Lead sales conversations with both customers and team members, providing real-time coaching and feedback
  • Partner with customers to understand business needs and identify opportunities for expansion
  • Support and execute sales growth strategies for Tier III customers
  • Guide day-to-day problem solving to deliver an above-and-beyond customer experience
  • Drive continuous improvement, applying lean thinking to enhance processes, eliminate waste, and improve results

Requirements:

  • Bachelor’s Degree or equivalent Dot experience
  • Ability to lead and influence others in a team environment
  • Strong coaching skills with a focus on developing people and driving performance
  • Demonstrated ability to hold others accountable to goals and expectations
  • Excellent written and verbal communication skills
  • Strong organization and prioritization skills

Nice to have:

  • Previous sales experience or experience leading in a sales-driven environment
  • Salesforce experience
  • Sandler sales training
What we offer:
  • Competitive compensation package, including bonuses for successful performance
  • Extensive benefits including medical, dental, 401k, and profit-sharing
  • Significant advancement opportunities

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Development Representative Team Leader

Airport Team Leader

As a Customer Experience Airport Team Leader at TUI, you'll be the friendly face...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
https://www.tui.com Logo
TUI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a team leadership or management role
  • Ability to motivate and develop team members
  • Committed to excellent customer service
  • Remains calm under pressure
  • Experience handling difficult conversations
  • Strong communication skills
  • Attention to detail
  • Ability to effectively support a team in resolving customer issues promptly
  • Makes informed decisions and handles escalated situations within tight timeframes
  • Effective collaboration skills while working independently
Job Responsibility
Job Responsibility
  • Leading shifts as the primary escalation point
  • Directing team while proactively managing customer needs and daily tasks
  • Supporting Airport Representatives
  • Acting as key contact between Customer Operations, Ground Handling Agents, and Station Operations Coordinators
  • Resolving customer issues face-to-face using established policies
  • Reporting incidents and trends daily
  • Helping team develop efficient solutions during disruptions
  • Traveling to various UK airports with pre-agreed expenses covered
  • Maintaining excellent customer care while balancing business needs
  • Managing delegated spending authority
What we offer
What we offer
  • Fantastic holiday benefits including discounts and special offers
  • Ability to purchase additional 'TUI time off'
  • Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career
  • Excellent rates with foreign exchange and discounts with retailers
  • Community day - time to spend working at a local charity or community
  • Pension scheme and life assurance
  • Fulltime
Read More
Arrow Right

Technical Account Manager Team Leader

BioCatch is helping the world’s largest financial institutions prevent fraud whi...
Location
Location
Israel , TLV
Salary
Salary:
Not provided
biocatch.com Logo
BioCatch
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in technical account management, customer success, or enterprise support roles, with at least 2 years in a leadership/mentorship capacity
  • Proven track record in leading customer-facing technical teams within enterprise SaaS, security, or fintech environments
  • Strong technical background with the ability to guide TAMs and engage directly with enterprise customers
  • Experience managing escalations and postmortem processes. Coordinating cross-functional teams
  • Excellent leadership, communication, and stakeholder management skills
  • A proactive mindset with the ability to balance hands-on technical work and team leadership
  • Broad technical fluency: APIs/SDKs
  • authentication (JWT/Basic/mTLS)
  • SSO (SAML/OIDC)
  • certificates/TLS
Job Responsibility
Job Responsibility
  • Lead, mentor, and develop a team of Technical Account Managers, fostering a proactive, ownership, and customer advocacy culture
  • Define and track team KPIs, ensuring consistent value and operational excellence delivery
  • Drive team enablement, training, and career growth, while promoting knowledge sharing and best practices
  • Provide high‑touch support services and ensure best‑practice support standards
  • Review overall customer operational health, guiding TAMs on risk mitigation and optimization
  • Oversee coordination of updates and enhancements across the TAM team
  • Enable TAMs to support their customers during their own release cycles
  • Create and manage a framework for the team to own and manage implementation, update, and maintenance projects for their customers
  • Ensure customers are informed about fixes, patches, and new releases, including demonstrations and impact assessments
  • Supervise escalations (incidents and Top Customer Issues), ensuring appropriate engagement of Engineering, Solutions, Operations, and Product teams
  • Fulltime
Read More
Arrow Right

Vercel Development Representative

Vercel is seeking a Vercel Development Representative to help bring the next wav...
Location
Location
United States , San Francisco; Austin; New York City
Salary
Salary:
100000.00 USD / Year
vercel.com Logo
Vercel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passion for web development and staying current with the latest trends and technologies
  • 3+ years of experience in a technical, sales, or customer support role for a technical product
  • Excellent communication skills — ability to explain complex technical concepts to both technical and non-technical stakeholders
  • Strong problem-solving abilities and attention to detail
  • Self-motivated and able to work independently while also collaborating effectively with cross-functional teams
Job Responsibility
Job Responsibility
  • Identify and engage high-potential companies that could benefit from Vercel’s platform
  • Research prospects and tailor outreach to engineering, product, and marketing leaders
  • Qualify inbound leads and generate outbound opportunities through personalized outreach
  • Partner with Account Executives to build pipeline and drive adoption in the Commercial segment
  • Collaborate cross-functionally with Marketing, Sales Engineering, and Customer Success to refine messaging and improve outreach effectiveness
What we offer
What we offer
  • Competitive compensation package, including equity
  • Inclusive Healthcare Package
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
  • Flexible Time Off
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed
  • Fulltime
Read More
Arrow Right

Business Development Representative EMEA

French leader in social media management, Agorapulse is deployed in 15 countries...
Location
Location
Salary
Salary:
Not provided
agorapulse.com Logo
Agorapulse
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-3 years of experience creating outbound pipeline
  • Excellent written and oral communication, organizational, and analytical skills
  • Ability to build and maintain relationships with potential clients
  • Knowledge of sales techniques and strategies
  • Strong work ethic with the confidence to work autonomously
  • Flexibility and adaptability to change
  • A desire to learn and grow in the sales field
  • Fluent in English
Job Responsibility
Job Responsibility
  • Source, qualify and contact potential customers aligned with our best customer ICPs
  • Daily outreach to prospective customers via calls, emails and social media
  • Utilise social media to identify, target, and engage prospective customers and develop leads
  • Qualify and develop leads from Marketing campaigns
  • Conduct high-level conversations with social media managers, community managers and Marketing leaders
  • Arrange meetings to qualify for problems to be solved to generate your target SQOs each month
  • Consistently meet or exceed activity metrics: phone calls, emails and social media outreach activities, pipeline development, and qualified opportunity quota goals
  • Collaborate with Marketing to research accounts, identify key players, and develop scripts and messages
  • Track progress towards meeting quota with Account Executives
  • Collaborate with the sales leadership team to develop strategies for reaching sales targets
What we offer
What we offer
  • Scale-up on a human scale: good growth, financial health, fundraising, but without the disadvantages
  • A rise in skills
  • Evolve in a SaaS, B2B, Tech, and international context
  • An exceptional working atmosphere
  • Great colleagues and surround yourself with a team of enthusiasts
  • Fulltime
Read More
Arrow Right

Business Development Representative DACH

French leader in social media management, Agorapulse is deployed in 15 countries...
Location
Location
Salary
Salary:
Not provided
agorapulse.com Logo
Agorapulse
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-3 years of experience creating outbound pipeline
  • Excellent written and oral communication, organizational, and analytical skills
  • Ability to build and maintain relationships with potential clients
  • Knowledge of sales techniques and strategies
  • Strong work ethic with the confidence to work autonomously
  • Flexibility and adaptability to change
  • A desire to learn and grow in the sales field
  • Fluent in German and in English
Job Responsibility
Job Responsibility
  • Source, qualify and contact potential customers aligned with our best customer ICPs
  • Daily outreach to prospective customers via calls, emails and social media
  • Utilise social media to identify, target, and engage prospective customers and develop leads
  • Qualify and develop leads from Marketing campaigns
  • Conduct high-level conversations with social media managers, community managers and Marketing leaders
  • Arrange meetings to qualify for problems to be solved to generate your target SQOs each month
  • Consistently meet or exceed activity metrics: phone calls, emails and social media outreach activities, pipeline development, and qualified opportunity quota goals
  • Collaborate with Marketing to research accounts, identify key players, and develop scripts and messages
  • Track progress towards meeting quota with Account Executives
  • Collaborate with the sales leadership team to develop strategies for reaching sales targets
What we offer
What we offer
  • Scale-up on a human scale: good growth, financial health, fundraising, but without the disadvantages
  • A rise in skills
  • Evolve in a SaaS, B2B, Tech, and international context
  • An exceptional working atmosphere
  • Great colleagues and surround yourself with a team of enthusiasts
  • Fulltime
Read More
Arrow Right

Business Development Representative

As a Business Development Representative, you will play a vital role in the deve...
Location
Location
United States , Austin
Salary
Salary:
Not provided
arrivelogistics.com Logo
Arrive Logistics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree is strongly preferred with an emphasis on Business, Management, or related fields
  • Eager to contribute to a high-energy environment
  • A strong work ethic is essential
  • A proven ability to build relationships and establish rapport with peers, leaders, and clients alike
  • A winning attitude
Job Responsibility
Job Responsibility
  • Learn the business through our mentorship and training programs
  • Communicate with customers and use your knowledge of the market to assess and provide essential load information, budget, value, and strategic pricing
  • Develop and create customized shipping solutions based on budget and customer needs
  • Manage the day-to-day operations of all related accounts, including the formulation and implementation of strategic transportation plans
  • Collaborate and consult with the Client Success and Carrier Capacity teams to effectively service our customers
  • Bring a growth-oriented, support the customer, win-the-day attitude to the floor
  • Become an expert in our business model and competitive advantages, and our proprietary software
  • Work to support and develop relationships with existing customers and grow their book of business through operational excellence and customer experience and proactively anticipate, identify, respond, and resolve issues from customers, receivers, and drivers
  • Assist with pricing and quoting, as needed and conduct industry research, planning, and needs assessment analysis
What we offer
What we offer
  • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
  • Invest in your future with our matching 401(k) program
  • Build relationships and find your home at Arrive through our Employee Resource Groups
  • Enjoy office wide engagement activities, team events, happy hours and more
  • Leave the suit and tie at home
  • our dress code is casual
  • Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown
  • Park your car for free on site
  • Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew
  • Sweat it out with the team at our onsite gym
  • Fulltime
Read More
Arrow Right

Senior Open Deck Business Development Representative

This is a unique opportunity to develop robust account management experience and...
Location
Location
United States , Austin
Salary
Salary:
57000.00 - 65000.00 USD / Year
arrivelogistics.com Logo
Arrive Logistics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of 3PL experience within the Open Deck/Heavy Haul mode
  • Bachelor’s degree is strongly preferred with an emphasis on Business, Management, or related fields
  • Eager to contribute to a high-energy environment
  • A strong work ethic is essential
  • A proven ability to build relationships and establish rapport with peers, leaders, and clients alike
  • A winning attitude
  • Understanding trailer types, equipment needs and Open Deck specifics
Job Responsibility
Job Responsibility
  • Communicate with customers and use your knowledge of the market to assess and provide essential load information, budget, value, and strategic pricing
  • Develop and create customized shipping solutions based on budget and customer needs
  • Manage the day-to-day operations of all related accounts, including the formulation and implementation of strategic transportation plans
  • Collaborate and consult with the Client Success and Carrier Capacity teams to effectively service our customers
  • Bring a growth-oriented, support the customer, win-the-day attitude to the floor
  • Become an expert in our business model and competitive advantages, and our proprietary software
  • Work to support and develop relationships with existing customers and grow their book of business through operational excellence and customer experience and proactively anticipate, identify, respond, and resolve issues from customers, receivers, and drivers
  • Assist with pricing and quoting, as needed and conduct industry research, planning, and needs assessment analysis
What we offer
What we offer
  • comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
  • matching 401(k) program
  • Employee Resource Groups
  • office wide engagement activities, team events, happy hours
  • casual dress code
  • free on site parking
  • fully stocked coffee bar
  • onsite gym
  • free counseling sessions through Employee Assistance Program
  • company paid holidays, paid vacation time and wellness days
  • Fulltime
Read More
Arrow Right

Business Development Representative

As a Business Development Representative, you will play a vital role in the deve...
Location
Location
United States , Columbus
Salary
Salary:
Not provided
arrivelogistics.com Logo
Arrive Logistics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree is strongly preferred with an emphasis on Business, Management, or related fields
  • Eager to contribute to a high-energy environment
  • A strong work ethic is essential
  • A proven ability to build relationships and establish rapport with peers, leaders, and clients alike
  • A winning attitude
Job Responsibility
Job Responsibility
  • Learn the business through our mentorship and training programs
  • Communicate with customers and use your knowledge of the market to assess and provide essential load information, budget, value, and strategic pricing
  • Develop and create customized shipping solutions based on budget and customer needs
  • Manage the day-to-day operations of all related accounts, including the formulation and implementation of strategic transportation plans
  • Collaborate and consult with the Client Success and Carrier Capacity teams to effectively service our customers
  • Bring a growth-oriented, support the customer, win-the-day attitude to the floor
  • Become an expert in our business model and competitive advantages, and our proprietary software
  • Work to support and develop relationships with existing customers and grow their book of business through operational excellence and customer experience and proactively anticipate, identify, respond, and resolve issues from customers, receivers, and drivers
  • Assist with pricing and quoting, as needed and conduct industry research, planning, and needs assessment analysis
What we offer
What we offer
  • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
  • Invest in your future with our matching 401(k) program
  • Build relationships and find your home at Arrive through our Employee Resource Groups
  • Enjoy office wide engagement activities, team events, happy hours and more
  • Leave the suit and tie at home
  • our dress code is casual
  • Park your car for free on site, plus covered parking and electric vehicle charging stations
  • Start your morning with free coffee
  • Work in the wonderful city of Columbus, OH – we are in a convenient location close to downtown and a bunch of great restaurants and breweries
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Fulltime
Read More
Arrow Right