Customer Development Operations Supervisor Job at Unilever (Beyrouth)

Operations Supervisor

Verra Mobility’s is currently hiring an Operations, Supervisor in our Government...

Location

United States , Culver City

Salary:

Not provided

Verra Mobility

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
or equivalent work experience
At least two years of leadership experience in some capacity
previous supervisor experience is a plus
Ability to develop and successfully engage with employees
Strong analytical, problem solving, and decision-making skills
Ability to maintain professionalism and to work well with others
Exceptional relationship building skills, both internal and external
Strong verbal and written communication skills
Quality driven with a strong attention to detail

Job Responsibility

Develops and motivates employees by means of strong communication, timely feedback, valuable coaching, and well-written and meaningful performance reviews
Actively identifies ways to continually create a work environment where employees feel highly valued and engaged
Conducts regular 1-on-1 sessions with each employee while also regularly communicating with their team via ongoing staff meetings and/or team huddles
Works with leader and Human Resources to address any sensitive employee performance and/or behavior issues in a very timely manner
Tracking attendance and tardiness
provides progressive discipline for attendance, performance, and/or behavior issues
Develops and continually strengthens working relationships with other internal departments, customers, and third-party vendors
Serves as a change-agent in helping to implement process and/or organizational change efforts across the department
Independently engages in service recovery activities by addressing escalated customer issues either in person, over the phone, or via email communications
Manages day-to-day business operations by monitoring current inventory levels and future forecasts to ensure adequate staffing to meet or exceed customer-specific SLA requirements

Fulltime

Operations Supervisor

The Operations Supervisor role involves supervising daily operations, ensuring q...

Location

Guyana

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
at least 1 year of related work experience
at least 1 year of supervisory experience

Job Responsibility

Complete designated cashier and closing reports in the computer system
review shift logs/daily memo books and document pertinent information in logbooks
contact appropriate individual or department to resolve guest call, request, or problem
process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key
sell a room/accommodation to guests without reservations based on availability
ensure rates match market codes and that any exceptions are documented
ensure checks from outlets are scanned and charged to room
assist management in training, evaluating, counseling, disciplining, and motivating employees
serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process
report accidents, injuries, and unsafe work conditions to manager

What we offer

Equal opportunity employer
fostering an environment where unique backgrounds are valued
non-discrimination on any protected basis, including disability and veteran status

Fulltime

Distribution Center Inbound Operations Supervisor

The Inbound Operations Supervisor is a people leader that drives the successful ...

Location

United States , Laurel

Salary:

56375.00 USD / Year

Genuine Parts Company

Expiration Date

Until further notice

Requirements

High School Diploma, general education degree (GED) or equivalent combination of experience and education
1+ years’ experience within a distribution center or similar environment
Ability to comply with all safety requirements pertaining to job functions and general distribution center safety requirements
Strong interpersonal skills
Ability to develop and maintain cooperative working relationships with others
Strong organizational skills detail oriented
Ability to use good judgment in order to carry out detailed instructions
Basic computer skills required
Must be capable of lifting/moving heavy items up to 60 lbs
Must be forklift and pallet jack certified.

Job Responsibility

Responsible for supervising and implementing functions of efficient inbound operations by instructing employees how to perform work, monitoring progress, and troubleshooting as needed
Responsible for designing and maintaining organization of inbound freight (scheduling and unloading), receiving dock, stocking activities, housekeeping, and maintenance areas and protocols
Responsible for consistent and innovative solutions to drive adherence to all security and safety rules and regulations, ensuring a safe environment for employees, including but not limited to receiving, stocking and customer return procedures
Proactively maintains awareness of budget planning and enforces cost-saving initiatives and process improvements
Supervises and provides leadership to warehouse associates, promoting engagement and empowerment to solve problems and make good operational decisions
Works with other DC management to investigate and resolve receiving errors
addresses receiving errors with team to mitigate future issues
Schedules team hours to ensure peak period coverage and efficiency
Protects company assets ensuring all equipment is used and maintained properly, buildings are opened, checked and secured daily, monitoring employees so no merchandise leaves without proper receipts
Identifies opportunities for cost reduction and implements process improvements to enhance operational efficiency

What we offer

Health Insurance: Comprehensive medical, dental, and vision plans
Retirement Plan: 401(k) with company match
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

Warehouse Operations Supervisor

Our warehouse operations make sure that products are properly received, selected...

Location

United States , Dwight

Salary:

80000.00 USD / Year

Aldi

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Bachelor’s Degree preferred
At least 1 year experience in an ALDI management role required for internal candidates
Or, a combination of education and experience providing equivalent knowledge
Proficient in Microsoft Office Suite
Ability to recommend, interpret, and apply ALDI operating policies and procedures
Knowledge of products and services of the company
Knowledge of and ability to utilize office computers and related software for operational needs
Excellent verbal and written communication skills
Prepares written materials to meet purpose and audience

Job Responsibility

Assesses, establishes and ensures appropriate warehouse staffing levels
Recruits, selects, promotes, manages, develops and terminates associates and Operations supervisors to retain a motivated and professional workforce
Manages the relationships with on-site partner companies, analyzes and communicates operational change concerns to ensure acceptable standards
Works with direct reports to develop and implement action plans that will improve operating results
Communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results
Models the company strategy as well as communicates the core values of the organization to create a sense of teamwork and membership among employees
Ensures the service provided by 3rd party partner companies and vendors meets acceptable standards and a desirable working environment
Provides feedback and resolves issues with the management of 3rd party partner companies and vendors to ensure desired service expectations are achieved
Works cooperatively with peers and divisional departments to communicate relevant information in a timely and effective manner
Reviews and analyzes the competitive landscape within the community and keeps leadership informed of ALDI’s competitive position

What we offer

401(k) Plan
Company 401(k) Matching Contributions
Employee Assistance Program (EAP)
PerkSpot National Discount Program
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & 7 Paid Holidays
Up to 6 Weeks Paid Parental Leave at 100% of pay
Up to 2 Weeks Paid Caregiver Leave at 100% of pay
Short and Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance

Fulltime

Warehouse Operations Supervisor

Our warehouse operations make sure that products are properly received, selected...

Location

United States , Jefferson

Salary:

85000.00 USD / Year

Aldi

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Bachelor’s Degree preferred
At least 1 year experience in an ALDI management role required for internal candidates
Or, a combination of education and experience providing equivalent knowledge
Proficient in Microsoft Office Suite
Ability to recommend, interpret, and apply ALDI operating policies and procedures
Knowledge of products and services of the company
Knowledge of and ability to utilize office computers and related software for operational needs
Excellent verbal and written communication skills
Prepares written materials to meet purpose and audience

Job Responsibility

Assesses, establishes and ensures appropriate warehouse staffing levels
Recruits, selects, promotes, manages, develops and terminates associates and Operations supervisors to retain a motivated and professional workforce
Manages the relationships with on-site partner companies, analyzes and communicates operational change concerns to ensure acceptable standards
Works with direct reports to develop and implement action plans that will improve operating results
Communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results
Models the company strategy as well as communicates the core values of the organization to create a sense of teamwork and membership among employees
Ensures the service provided by 3rd party partner companies and vendors meets acceptable standards and a desirable working environment
Provides feedback and resolves issues with the management of 3rd party partner companies and vendors to ensure desired service expectations are achieved
Works cooperatively with peers and divisional departments to communicate relevant information in a timely and effective manner
Reviews and analyzes the competitive landscape within the community and keeps leadership informed of ALDI’s competitive position

What we offer

401(k) Plan
Company 401(k) Matching Contributions
Employee Assistance Program (EAP)
PerkSpot National Discount Program
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & 7 Paid Holidays
Up to 6 Weeks Paid Parental Leave at 100% of pay
Up to 2 Weeks Paid Caregiver Leave at 100% of pay
Short and Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance

Fulltime

Supervisor, Customer Support

Planet DDS is a leading provider of a platform of cloud-based solutions that emp...

Location

United States , Atlanta

Salary:

67000.00 - 84000.00 USD / Year

Planet DDS

Expiration Date

Until further notice

Requirements

5+ years of relevant experience in technical support or related field
3+ years in a leadership or supervisory role
Bachelor's degree in a relevant field or equivalent work experience
Proficient in using support tools and software
Demonstrated ability to lead and manage a diverse technical support team effectively
Acquire a deep understanding of the company's products or services
Advanced knowledge of relevant technologies, platforms, and systems
Solid problem-solving skills with a methodical and analytical mindset
Excellent written and verbal communication skills
Ability to translate technical issues into actionable insights for both technical and non-technical audiences

Job Responsibility

Responsible for monitoring all KPIs and ensure they are being met
Supervise day-to-day operations of the customer support team, ensuring timely and accurate issue resolution
Provide leadership, mentorship, and guidance to technicians at all levels to foster growth and team cohesion
Work independently on complex projects and tasks, demonstrating initiative and organizational excellence
Apply advanced knowledge to guide problem resolution and provide strategic input into team workflows
Manage team performance metrics, deliver feedback, and develop plans for continuous improvement
Ensure tickets are moving through the process in a timely manner
Collaborate cross-functionally teams to escalate and resolve issues
Contribute to the development of new support models, policies, knowledge bases, and internal training resources
Ensure consistent, high-quality service by developing best practices and aligning with company support standards

Customer Service Supervisor

A growing organization in the Twin Cities, MN, is seeking an on-site Customer Se...

Location

United States , Twin Cities, MN

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3+ years in customer service
At least 1-2 years in a supervisory or team lead role
Strong communication, leadership, and problem-solving abilities
Proficiency with customer relationship management (CRM) systems is a plus
High school diploma or equivalent
An associate or bachelor’s degree is a plus
Ability to work fully on-site in the Twin Cities area during standard business hours

Job Responsibility

Lead and motivate a team of customer service representatives to achieve high performance and meet organizational goals
Oversee daily operations of the customer service department to ensure seamless and accurate service delivery
Address and resolve escalated customer inquiries, complaints, or concerns, ensuring a positive customer experience
Monitor team productivity through metrics, reporting, and feedback sessions to identify areas for improvement
Train, coach, and develop team members to enhance their skills and maintain a service-focused mindset
Coordinate with other departments to streamline communication and ensure customer satisfaction
Maintain up-to-date knowledge of company products, services, and processes to support customers effectively

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Customer Service Supervisor

As a Customer Service Supervisor, you will guide and manage a team of frontline ...

Location

United States , Indianapolis, Indiana

Salary:

55000.00 - 88000.00 USD / Year

Therma-Tru

Expiration Date

Until further notice

Requirements

5+ years of experience in a call center environment, including prior leadership or supervisory experience
Experience coaching and developing team members, including giving feedback and leading team meetings or training
Demonstrated written and verbal communication skills with the ability to analyze reports and data to track performance and drive improvements
Proficiency in Microsoft Office tools, including Excel and PowerPoint
Experience with contact center systems such as Nice CXone, SAP, Esker, and Webstation
Comfortable collaborating across teams and managing changing priorities in a dynamic environment

Job Responsibility

Manager, coach, and inspire a team of frontline customer service associates to achieve performance and quality goals
Oversee daily call center operations, including scheduling, workload balancing, and performance tracking
Provide guidance and support to your team by answering questions and resolving escalated customer concerns
Ensure service standards and procedures are consistently met across all customer interactions
Conduct regular one-on-ones, team huddles, and coaching sessions to develop talent and reinforce performance excellence
Collaborate with leadership and training teams to enhance efficiency, recognize achievements, and support associate growth
Partner cross-functionally with internal departments to resolve issues and improve the end-to-end customer experience
Manage daily, weekly, and monthly reporting on key metrics including productivity, error tracking, and KPIs
Support system testing, process audits, and rollout of new technologies and workflows
Provide backup support to the Customer Service Manager and fulfill ad-hoc requests as needed

What we offer

Annual bonus plan based on company and individual performance, or a role-based sales incentive plan
Robust health plans
Market-leading 401(k) program with a company contribution
Product discounts
Flexible time off benefits
Adoption benefits
Employee Resource Groups (ERGs)

Fulltime

Customer Development Operations Supervisor

Unilever

Location:
Lebanon , Beyrouth

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 15, 2026

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