Customer Development Manager Job at GPC Asia Pacific (APAC) (Garbutt)

Account Manager / Business Development Manager

Account Manager / Business Development Manager role for a growing FMCG business....

Location

United Kingdom , Crowborough

Salary:

30000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

3+ years of account management or sales experience in a B2B role
Experience selling a diverse product portfolio
Desirable - a background within food / packaging or FMCG
Proven track record of growing existing accounts and achieving KPIs
Familiarity with structured sales processes and proposal development
Experience with CRM systems for opportunity management and account oversight
Strong communication skills - phone, emails and face to face
Ability to build lasting relationships with procurement and contract managers
Comprehensive understanding of product information to guide customers effectively
Excellent sales skills: rapport building, questioning, objection handling, and closing

Job Responsibility

Manage incoming sales calls, orders and enquires from existing clients
Execute the sales process efficiently and professionally to existing clients and grow accounts by introducing new product ranges to expand sales
Managing a portfolio of existing clients and action quarterly calls and half year reviews and an annual site visit to build relationships and ensure the best possible service
Managing new business calls and identify possible new clients to grow business portfolio
Set and manage client expectations regarding product availability, costs, and timelines
Liaise with suppliers and team members to resolve queries
Offer tailored solutions that meet customer requirements in terms of application and budget
Assist with technical enquiries under the guidance of the Managing Director
Understand and implement our pricing policy accurately and consistently

What we offer

20 days holiday + BH
Christmas Close
Parking
Pension
Company Socials events
Sick Pay
Career development opportunities
Bonus

Fulltime

Customer Success Account Management Team Manager

ANS Group are a 750+ team of technology specialists and business experts. We del...

Location

United Kingdom , Manchester

Salary:

Not provided

ANS Group

Expiration Date

Until further notice

Requirements

Proven track record managing a client-facing team within a digital services organisation
Demonstrable experience in a similar management role within a Customer Success Account Management or Sales Account Management role
Experience leading and developing high-performing customer success or account management teams within a digital services environment
Strong commercial acumen and a deep understanding of strategic account management
Exceptional stakeholder management, communication, and coaching skills
Ability to use data-driven insights to inform strategy and performance
Skilled at collaboration across departments, managing change, and championing customer experience improvements
Experience in running the end-to-end sales process across Enterprise size customers, supporting the team to identify, close and deliver solutions across Cloud, Data and Security
Natural ability to influence senior leaders and board members
Exceptional communicator, skilled in engaging presentations, negotiations, escalation resolution, and Exec forums

Job Responsibility

Lead and execute the customer success account management growth targets across Tier 3,4 & 5 customers
Lead and drive the end-to-end customer experience for post-sale account management with a keen eye on NRR
Act as the voice of the customer at a senior manager level
Ensure all post-deal customer activities from handover of upsell opportunities won to renewals are executed to meet or excel customer expectations
Influence the business forecast for renewals and upsell
Drive customer culture across the department as the customer champion improving revenue growth, driving retention, and growing long-term partnerships
Reduce customer churn
Coach the team to drive value-driven and strategic conversations with customers
Provide an escalation route
Ensure solutions and products proposed to customers are fit for purpose

What we offer

25 days’ holiday
Buy up to 5 more days holiday
Birthday off
Extra celebration day
5 days’ additional holiday in the year you get married
5 volunteer days
Private health insurance
Pension contribution match
4 x life assurance
Flexible working

Fulltime

IT Requirements Manager and Software Developer (Identity Management Services)

We are looking for Requirements and Software Engineer to support of oneIDM engin...

Location

Poland , Łódź

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

Several years of experience in analyzing customer requirements
Several years of experience in the design of very large and highly complex enterprise IT solutions
Professional DB development know-how in T-SQL, CRUD Operations, Queries, Stored Procedures, Functions
Software Development skills
Experience in the area of Identity and Access Management is a plus
Highly self-motivated, driving topics with passion
Team-player and Customer orientation
Strong communication skills
Problem-solving skills
Fluent in English language

Job Responsibility

Identity Management Services - Requirements Management: responsible for Identity Lifecycle Management (IdLM) requirements and concepts
structured analysis, evaluation, and documentation of requirements towards the oneIdM platform in cooperation with OE, governance responsible as well as other BD organizations
creation of functional specifications, also together with internal/external developers
adapt existing and define new architecture models and security concepts
Identity Management Services - Implementation: responsible for implementation of IdLM requirements on the oneIdM platform as part of an integrated and customer-friendly solution
coordinating internal / external developers during implementation
secure sustainable quality assurance, for example, by setting up and executing (automated) tests and code reviews
ensure performant and stable implementations
continuously evaluate and improve existing services based on e.g. external market research

What we offer

Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Complex environment of working, professional support and possibility to share knowledge and best practices
Ongoing development opportunities in a multinational environment
Broad access to professional trainings (incl. language courses), conferences and webinars
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card

Fulltime

Customer Service Manager

Our client a family run business is a market leader in the food services sector ...

Location

United Kingdom , Newton Abbot

Salary:

30000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service management or a similar management or supervisory role such as Office Manager
Strong communication, coaching, and analytical skills
Ability to lead by example and inspire a high-performing team
Comfortable working cross-functionally and managing multiple priorities
A can do attitude

Job Responsibility

Lead, mentor, and develop the customer service team with regular coaching and feedback
Ensure prompt and professional handling of customer communications and queries
Promote upselling and link selling through product focus days and team initiatives
Complete training on products within the team to build product knowledge
Collaborate with buying teams and suppliers to support promotional activities
Monitor procurement systems, input errors, and customer feedback
Manage recruitment, onboarding, rota planning, and health & safety for your team
Handle complaints and product recalls with urgency and care
Report on team performance, customer trends, and sales data
Cover the CSA role when there is sickness or absence

What we offer

Opportunities for professional development and industry training
Supportive team environment
Flexible hours for the right candidate

Fulltime

Business Development Manager

Our Bradford client is looking to recruit an experienced Business development Ma...

Location

United Kingdom , Bradford

Salary:

45000.00 - 55000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience within a Business Development role
Excellence customer service and Relationship building
Strategic thinking
Industry knowledge- General Manufacturing or Engineering
Good understanding of different industrial sectors, key machinery providers and blue chip companies
Collaborative, enthusiastic and friendly personality

Job Responsibility

Support the growth of the business in line with agreed plans and targets
Research and explore new markets, that you and / or the business identifies
Develop and build relationships with both new and existing customers
Key account management - Ongoing communication and support with ongoing and potential key accounts
Help drive service excellence through the business
Liaise with engineering teams with customer technical specifications so the correct solutions can be made
Onsite meetings and visits with clients
Proactively manage UK wide customer visits, which may incorporate site inspections by other teams
Discuss and advise with customers all information relating to types, functions, features and benefits of all process equipment
Present information internally about customer trends when required and contribute to marketing activity and development plans

What we offer

Free Parking
pension scheme
Access to pool car, laptop, phone & apparel
Bonus Scheme
Company Events
31 days including bank holidays
Christmas closure
Employers long service holidays scheme

Fulltime

Business Development Manager

Our client is expanding rapidly across the North West, North East, Yorkshire, an...

Location

United Kingdom , Burntwood

Salary:

40000.00 - 50000.00 GBP / Year

Hedera Hiring Ltd

Expiration Date

Until further notice

Requirements

Strong communication and networking skills
Experience in customer relationship management or coordination
Ability to lead meetings and contribute meaningfully to discussions
Proven time management and leadership abilities
Commitment to upholding company values and contributing to the client's success

Job Responsibility

Maintain high levels of customer satisfaction and service standards
Build and sustain long-term relationships with existing and new customers
Facilitate and lead face-to-face meetings with clients
Manage the process of onboarding new customers and generating leads
Collaborate closely with pre and post-contract teams to support business operations
Track and manage customer performance metrics to ensure optimal outcomes

What we offer

Be part of a rapidly growing company in the utilities sector
Lead and impact key relationships while contributing to the company’s expansion in multiple regions
Competitive salary and the opportunity to grow within the business

Customer Advocacy Manager

The Customer Advocacy Manager's core mission is to empower our customers, genera...

Location

United States , Palo Alto

Salary:

Not provided

Endor Labs

Expiration Date

Until further notice

Requirements

3-5 years experience in customer marketing, product marketing, content marketing, customer success or a related field
Excellent project management, organizational, and cross-cultural communication skills (written and verbal)
Strong writing skills and experience using generative AI to improve productivity
A passion for building and maintaining strong customer relationships
A genuine interest in learning about the cybersecurity industry, our product, and our customers' work
The ability to collaborate effectively with cross-functional partners (e.g., sales, product, marketing)
Experience within the cybersecurity, software development or a similar technical field

Job Responsibility

Customer Evidence: Source customers willing to champion Endor Labs
Lead the creation of case studies, testimonials, quotes, and public reviews
Customer Marketing: Keep customers informed about product enhancements
Advisory Groups: Plan and execute Customer Advisory Boards (CABs) and Technical Advisory Councils (TACs)
Partner with Product and Product Marketing to define requirements for testing new features
Recruit customers and late-stage prospects to participate in alpha and beta testing initiatives

What we offer

Competitive salary and comprehensive benefits package including Health, Dental, Vision and Mental Health plans
401(k) plan to support your longterm financial goals
Flexible PTO to maintain a healthy work-life balance
Opportunities for co-working and team meetups to foster collaboration
A dog-friendly office environment

Fulltime

Manager, Customer Care

The Customer Care Manager leads the Americas-based side of GoFundMe’s global Car...

Location

United States , Chicago

Salary:

96000.00 - 144000.00 USD / Year

GoFundMe

Expiration Date

Until further notice

Requirements

Mission-driven: deep empathy for customers and a passion for helping people
Leader of leaders: ability to manage, empower, and develop managers
Customer-first advocate: apply a customer-centric mindset in decision making
Operational excellence mindset: obsessed with continuous improvement, scaling processes, and creating clarity
Data-driven & analytical: comfortable utilizing data insights and driving metric results
High emotional intelligence: empathetic leader who models calm decision-making and builds trust
Skilled communicator: effective communicator with ability to influence and adapt style
Resilient & adaptable: comfortable navigating ambiguity, rapid change, and high-growth environments
Collaborative & inclusive: skilled at building cross-functional partnerships
6+ years in customer support or customer operations

Job Responsibility

Lead the day-to-day regional operations, independently making judgment calls, & strategic decisions
Co-own & strategically drive Care’s performance metric outcomes
Demonstrate extreme ownership in curating weekly & monthly KPI assessments
Constantly challenge the status quo, seeking continuous improvement in workflows, processes, & tooling
Act as a regional escalation point for high-risk or sensitive customer issues
Own recruiting efforts, alongside cross-functional partners, as it relates to region
Spearhead recurring team meetings & communications
Partner with global head to help inform Care’s global vision & strategy
Help to bring Care’s vision to life in the day-to-day
Own creation of a region-based strategy & execution for Care

What we offer

Competitive pay
Comprehensive healthcare benefits
Financial assistance for things like hybrid work, family planning
Generous parental leave
Flexible time-off policies
Mental health and wellness resources
Learning, development, and recognition programs

Fulltime

Customer Development Manager

GPC Asia Pacific (APAC)

Location:
Australia , Garbutt

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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