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Customer Delivery Project Manager

Egypt, Giza · Job Posted January 21, 2026
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Job Description

We are seeking an experienced and dynamic Customer Project Manager to lead complex end-to-end projects for Vodafone’s Enterprise customers. This role involves managing multi-party teams, ensuring governance and compliance with Vodafone and customer standards, and delivering projects aligned to time, cost, and quality objectives. You will oversee budgets, resources, risks, and change strategies, while maintaining strong stakeholder engagement at senior levels.

Job Responsibility

  • Communicate the high-level vision and design delivery capability for projects
  • Create and manage detailed project plans, including resource requirements, interdependencies, and critical paths
  • Establish governance controls, assurance processes, and gate reviews
  • Manage stakeholder communications and produce stakeholder maps
  • Lead and motivate cross-functional teams, ensuring effective utilisation and development
  • Apply quality assurance standards and maintain accurate reporting on scope, timelines, budgets, and KPIs
  • Define and implement risk and change management strategies
  • Manage financial aspects including benefits realisation, budget forecasting, and expenditure reporting
  • Ensure acceptance into live service and mitigate operational risks for both Vodafone and customers

Requirements

  • Minimum 3 years’ experience managing major ICT projects, including multi-domain delivery
  • PRINCE2 Practitioner or PMP certification
  • Proven ability to manage multiple projects of varying complexity concurrently
  • Strong leadership and stakeholder engagement skills, with experience influencing at senior levels
  • Excellent customer-facing communication and presentation skills
  • Proficient in project and budget management, with understanding of financial accounting principles
  • Knowledge of telecommunications environments and cross-functional collaboration
  • Flexible and adaptable to changing business needs

What we offer

  • Opportunity to lead high-value, complex projects impacting global enterprise customers
  • Exposure to senior stakeholders and strategic decision-making
  • A collaborative environment that fosters innovation and continuous improvement
  • Professional growth through leadership and advanced project management experience

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