This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are seeking an experienced and dynamic Customer Project Manager to lead complex end-to-end projects for Vodafone’s Enterprise customers. This role involves managing multi-party teams, ensuring governance and compliance with Vodafone and customer standards, and delivering projects aligned to time, cost, and quality objectives. You will oversee budgets, resources, risks, and change strategies, while maintaining strong stakeholder engagement at senior levels.
Job Responsibility:
Communicate the high-level vision and design delivery capability for projects
Create and manage detailed project plans, including resource requirements, interdependencies, and critical paths
Establish governance controls, assurance processes, and gate reviews
Manage stakeholder communications and produce stakeholder maps
Lead and motivate cross-functional teams, ensuring effective utilisation and development
Apply quality assurance standards and maintain accurate reporting on scope, timelines, budgets, and KPIs
Define and implement risk and change management strategies
Manage financial aspects including benefits realisation, budget forecasting, and expenditure reporting
Ensure acceptance into live service and mitigate operational risks for both Vodafone and customers
Requirements:
Minimum 3 years’ experience managing major ICT projects, including multi-domain delivery
PRINCE2 Practitioner or PMP certification
Proven ability to manage multiple projects of varying complexity concurrently
Strong leadership and stakeholder engagement skills, with experience influencing at senior levels
Excellent customer-facing communication and presentation skills
Proficient in project and budget management, with understanding of financial accounting principles
Knowledge of telecommunications environments and cross-functional collaboration
Flexible and adaptable to changing business needs
What we offer:
Opportunity to lead high-value, complex projects impacting global enterprise customers
Exposure to senior stakeholders and strategic decision-making
A collaborative environment that fosters innovation and continuous improvement
Professional growth through leadership and advanced project management experience