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We are seeking a skilled Customer Delivery Project Manager to lead end-to-end, customer-facing technical projects for Vodafone Germany, ensuring seamless delivery of complex ICT solutions across multiple geographies. The individual will oversee governance, risk, financial planning, and stakeholder engagement, while ensuring alignment with Vodafone’s best‑practice methodologies. This role suits someone experienced in managing cross‑functional teams, working with enterprise customers, and navigating multi-party delivery environments.
Job Responsibility:
Lead the delivery of complex customer projects across ICT domains including fixed networks, unified communications, security, and cloud technologies
Integrate all workstreams into a unified project plan and embed measurable outcomes and success indicators
Manage budgets, resource planning, staffing, and project governance, including assurance and gate reviews
Build and manage communication plans for internal and external stakeholders to ensure clarity and alignment throughout the project lifecycle
Drive effective multi‑party collaboration and maintain productive relationships with sales, presales, designers, strategists, and business change partners
Apply robust quality assurance, reporting processes, and maintain accurate financial and project documentation
Lead risk, issue, and change management processes and ensure stakeholders are informed of impacts and mitigation actions
Support presales activities through operational go‑live, ensuring seamless transitions
Provide leadership to project teams (direct and matrix) and contribute to continuous process improvement across project management practices
Requirements:
Experienced in managing major complex ICT projects, with at least two years in customer-facing delivery roles
Knowledgeable in project delivery frameworks (Waterfall, Agile or hybrid)
Skilled in stakeholder engagement, communication, and leadership of cross-functional teams
Adept at managing budgets, forecasts, and resource plans
Able to respond effectively to dynamic environments and constructive challenges
Confident in delivering presentations and representing project teams at senior levels
Experienced in telecommunications environments
Fluent in German at C-level
Certified in Prince2 Foundation, PMP, PMI-ACP or equivalent.
What we offer:
The opportunity to work on multi-country enterprise technology projects that directly impact Vodafone’s strategic customers
A collaborative environment that encourages innovation, experimentation, and continuous improvement
Exposure to international stakeholders and advanced ICT architectures
Development through real ownership of project budgets, governance structures, and stakeholder networks
A dynamic workplace that embraces new ideas and values professional growth.