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Waitrose & Partners Logo Waitrose & Partners · Logistics

Customer Delivery Driver

United Kingdom, London 15.98 GBP / Hour · Job Posted May 27, 2026
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Job Description

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. You'll be based at our purpose built Customer Fulfilment Centre in Coulsdon which is closed to the public and has bespoke equipment to maximise your ability to deliver market leading service to our customers. The deliveries fulfilled from the centre are from customers purchasing online within London and the surrounding areas.

Job Responsibility

  • Checking your delivery routes for the day
  • Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance and health and safety
  • Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority
  • Helping customers with their shopping and building a rapport with them based on trust and service
  • Supporting the wider CFC team when required with general shopkeeping tasks

Requirements

  • 18-years or older
  • Full valid B-Category UK manual driving licence with no more than 6-points
  • Great customer service skills
  • Able to cope with the physical requirements of the role (e.g. lifting of crates, walking up staircases, moving cages)
  • Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed

Nice to have

Previous experience in a driving role and a knowledge of chilled vehicles

What we offer

  • Leisure Learning (up to £200 towards certain tutored courses)
  • Partner Discount (25% off at John Lewis and 20% at Waitrose)
  • Clubs & Societies
  • Holiday & Leave
  • Pension & Life Assurance
  • Exclusive Hotels
  • Night Premium at a rate of £3.75 per hour for any time worked between 22:00 - 06:00
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