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Customer Delivery Driver

United Kingdom, Edinburgh Employment contract 14.31 GBP / Hour · Job Posted June 29, 2026
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Job Description

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour.

Job Responsibility

  • Checking your delivery routes for the day
  • Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers
  • Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety
  • Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority
  • Helping customers with their shopping and building a rapport with them based on trust and service
  • Supporting the wider shop team when required with general shopkeeping tasks

Requirements

  • Full valid B-Category UK manual driving licence with no more than 6-points
  • Great customer service skills
  • Time management skills
  • Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages)
  • Comfortable working independently with the ability to be self motivated and adaptable
  • IT literate

Nice to have

Previous experience in a driving role and a knowledge of chilled vehicles

What we offer

  • Up to £200 towards certain tutored courses (Leisure Learning)
  • 25% off at John Lewis and 20% at Waitrose (Partner Discount)
  • Clubs and societies
  • Generous holiday provision
  • Comprehensive pension scheme and life assurance
  • Exclusive Partnership hotels

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