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Customer Delivery Driver, Supermarket Assistant

United Kingdom, Saxmundham Employment contract 14.31 GBP / Hour · Job Posted May 27, 2026
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Job Description

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.

Job Responsibility

  • Checking your delivery routes for the day
  • Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers
  • Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety
  • Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority
  • Helping customers with their shopping and building a rapport with them based on trust and service
  • Supporting the wider shop team when required with general shopkeeping tasks

Requirements

  • Full valid B-Category UK manual driving licence with no more than 6-points
  • Great customer service skills
  • Time management skills
  • Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages)
  • Comfortable working independently with the ability to be self motivated and adaptable
  • IT literate
  • You need to be 18-years or older to work in this role

Nice to have

Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed

What we offer

  • Leisure Learning: Enjoy learning a new skill or hobby even more by claiming up to £200 towards certain tutored courses
  • Partner Discount: 25% off at John Lewis and 20% at Waitrose
  • Clubs & Societies: From arts & crafts to fishing, from skiing to running, we have so many clubs and societies bringing Partners with shared interests together
  • Holiday & Leave: Enjoy a generous holiday provision
  • Pension & Life Assurance: Secure your future with our comprehensive pension scheme and life assurance
  • Exclusive Hotels: Recharge and reconnect at our exclusive Partnership hotels in locations across the UK
  • Night Premium: Any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour

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