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This position is working 40 hours per week, any 5 in 6 days including bank holidays. This role is a fixed term contract for 6 months. Our drivers are the face of our business and their interaction with our customers is crucial to our success. In this role you will be delivering frozen Wiltshire Farm Foods meals and bringing sunshine to our customers doors (no matter what the weather is doing). As such, you will enjoy meeting people and always be willing to go above and beyond what is expected. Along with this, you will be working within our coldstore that runs at a chilly -20ºc. Protective clothing designed to deal with this temperature will be provided along with breaks to warm up and have a hot drink when necessary. You will need to work as part of the wider team always looking to help out the office team. We encourage movement between teams to provide flexibility, job satisfaction, personal development and knowledge of the whole business. We’re passionate about Making a Real Difference to people’s lives with delicious and nutritious meals for everyone to enjoy.
Job Responsibility:
Deliver frozen meals to our customers in a timely manner
Picking orders within the coldstore
Using our app to update customers deliveries
Delivering exceptional customer service at all times
Undertake pre-shift inspection of your van
Drive safely, responsibly and within the law
Clean and refuel your van as and when needed
Contact the office with any discrepancies or delays
Ensure customer confidentiality
Helping the office team and picking team when required
Reporting health and safety, stock quality and mechanical issues
Assist the team if another member of the team is absent or on holiday
Carry out local marketing activities such as leaflet door drops and sheltered housing visits to attract new customers
Requirements:
Experience within a customer service-based role
Full UK Manual Driving Licence
Basic computer literacy including use of phone apps
Evidence of work stability
Basic secondary education
Must have held a UK manual driving licence for at least 2 years
Subject to a Driving Assessment, Driving Licence checks and basic DBS checks
Nice to have:
Experience of multi-drop delivery role
Experience within a care-based role
Warehouse experience
Health & Safety awareness
Friendly, approachable and reliable
Passionate about delivering excellent customer service
Good attendance and timekeeping
What we offer:
Discretionary annual bonus scheme
33 days holiday per year, including bank holidays
Option to purchase up to 5 additional days holiday per year
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Free turkey or voucher at Christmas
apetito perks scheme including salary sacrifice options and retail discounts
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