Customer Data Platform Admin

• Administer and maintain integrated marketing platforms
• Configure campaigns, workflows, and audience segmentation modules
• Manage platform upgrades, patches, and migrations
• Oversee user access management, license provisioning, and security controls
• Perform routine monitoring, health checks, and system performance tuning
• Troubleshoot incidents, resolve issues, and coordinate with vendor support as needed
• Setup Network Connectivity, SSO, LDAP configuration
• Maintain platform documentation, SOPs, and knowledge base for recurring tasks
• Ensure compliance with internal policies, data privacy, and security standards
• Work with cross-functional teams (Marketing, DataOps, IT, Analytics) to support end-to-end campaign execution
• Manage integrations with CRM, CDP, data lakes, and reporting tools
• Provide training and support to business users and stakeholders
• Identify opportunities for automation and process standardization
• Recommend best practices for optimizing platform utilization
• Support new feature evaluation and adoption

• Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s preferred)
• 5–8 years of experience in administering marketing automation and campaign management platforms
• Strong hands-on expertise with Treasure Data (experience with IBM Unica, Adobe Campaign, Salesforce Marketing Cloud, or similar is a plus)
• Solid knowledge of SQL, data models, and APIs for integration and data troubleshooting
• Familiarity with ETL workflows, data lakes, and cloud platforms (AWS/Azure/GCP)
• Experience in admin tasks such as access management, patching, upgrades, and monitoring
• Strong problem-solving, analytical, and communication skills
• Ability to work independently and lead small projects or initiatives

Experience on Treasure Data/ Unica would be a definite plus