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Customer Data Analytics Managing Consultant

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frog

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Location:
United Kingdom , London

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI – through the lense of customer experience. You’ll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you’re passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference

Requirements:

  • Skilled manager with experience working in a consultancy or agency environment, supporting clients through guiding them on how to address their challenges using data, analytics and AI
  • CX Data Expertise – A subject matter expert in one (or more) of the following areas: data driven marketing, marketing/media measurement, customer/ consumer research, digital journey optimisation, personalisation, MarTech, CRM / loyalty analytics, CDPs and AI applications within CX
  • Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively
  • Strong Delivery Leadership - Experience leading cross-functional teams to understand business challenges and create valuable products and/or solutions such as insight solutions (inc. BI reporting suites), MarTech / data driven CX solutions or ML/AL solutions (inc, predictive, forecasting, classification and deep learning models)
  • Project Management Excellence - Proven project management experience, including planning, execution, and successful delivery of Analytics and AI/ML POCs, MVPs and production-grade solutions
  • Commercial Acumen - Commercial experience including responding to RFP/RFIs, drafting SOWs, costing up engagements and client negotiation. Experience building strong relationships with senior client stakeholders to identify and execute against new sales opportunities
  • People Manager - People management skills, including mentoring, guiding, and developing team members
  • Excellent Communicator – Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly to senior client stakeholders
  • Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space

Nice to have:

  • Experience in primary growth sectors
  • CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector)
  • Familiarity with Agentic AI development and use cases
  • A good understanding of modern data cloud architecture
What we offer:
  • flexible working arrangements
  • positive work-life balance
  • mental health support via trained ‘Mental Health Champions’
  • access to wellbeing apps such as Thrive and Peppy
  • flexible benefits options
  • variable element dependent on grade and on company and personal performance

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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