Customer Data Analyst Job at Blu Digital (Borehamwood)

Data Analyst - Customer & Product Analytics

We are partnering with a leading global digital platform in the travel and mobil...

Location

United Kingdom , Manchester

Salary:

50.00 - 66.00 GBP / Hour

Randstad

Expiration Date

July 07, 2026

Requirements

Proven experience in Data Analytics or a similar role
Strong SQL skills and experience with Python / PySpark
Experience with data visualisation tools (e.g. Tableau, Power BI)
Hands-on experience with A/B testing and experimentation
Familiarity with customer analytics tools (e.g. Google Analytics, Adobe Analytics)
Strong stakeholder management and communication skills
Ability to work independently and manage multiple priorities

Job Responsibility

Analyse large and complex datasets to generate actionable insights
Design and deliver scalable reporting, dashboards, and data solutions
Partner with cross-functional teams including Product, Engineering, and Business stakeholders
Conduct A/B testing and experimentation to evaluate product and feature performance
Build and maintain high-quality datasets for advanced analytics
Translate technical findings into clear, business-focused insights
Support and mentor junior analysts within the team

Fulltime

Senior Customer Data Analyst

You’ll be a key member of our Customer Analytics team, using rich data from both...

Location

United Kingdom , Liverpool

Salary:

Not provided

Matalan

Expiration Date

Until further notice

Requirements

Strong stakeholder skills — confident presenting, influencing and building relationships across the business
Expert SQL skills, with the ability to write and optimise complex queries
Experience in customer analytics within B2C retail or e-commerce
Advanced analytical capability, including causal analysis and test & learn approaches
Experience with Python (or similar) for more advanced analysis and automation
Strong data visualisation skills — able to tell clear, compelling stories (Power BI preferred)
Familiarity with web analytics tools (e.g. Google Analytics, Amplitude)
Commercial awareness — able to link data directly to revenue and business outcomes
A collaborative mindset, with a passion for mentoring and developing others
A genuine interest in customer behaviour and using insight to drive better decisions

Job Responsibility

Turning business challenges into analytical solutions, delivering insight that shapes strategy
Building and automating dashboards and pipelines (Power BI), working closely with Data Engineering
Using advanced analytics (e.g. causal inference, test & learn) to measure marketing and customer impact
Driving customer segmentation in collaboration with Data Science and Customer Insight teams
Leading analytical projects end-to-end, from scoping through to delivery and storytelling
Building strong stakeholder relationships — confidently challenging and influencing to ensure focus on high-impact work
Mentoring and supporting junior analysts, sharing best practice and developing capability across the team
Producing clear, well-structured documentation to support reuse and scalability

What we offer

20% staff discount, which increases with length of service
Thrive Recognition Scheme
Wellbeing support provided by the Retail Trust
Life Assurance
Retail Rewards platform offering discounts for other retailers
Pension Scheme
Access to a wide range of career development
Additional benefits may apply depending on your role and area of the business

Fulltime

Data Analyst, Customer Experience Analytics

The Customer Experience Analytics (CXA) team powers data-driven decision making ...

Location

United States , Chicago, Illinois; New York, New York

Salary:

102000.00 - 125500.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

2+ years experience in data analytics, business intelligence, data engineering, or within a similar role
BA/BS Degree obtained
Experience with SQL
Experience with Tableau, PowerBI (or similar data visualization tools)

Job Responsibility

Conduct analyses on various projects to improve the experience of our customer interactions
Drive experimentation and insight generation in order to quantify the value of support and advise return on investment tradeoffs
Own data analysis and visualization, and communicate the outcomes/insights to various business partners to aid strategic decisions for improvements in support experience for riders
Quantity the impact and efficiency of new products and business processes
Develop analytical frameworks to support decision-making in the US&C
Build and maintain scalable data products

What we offer

Uber's bonus program
equity award & other types of comp
401(k) plan
various benefits

Fulltime

Data Analyst, Customer Account Operations

Palo Alto Networks is looking for an accomplished Services Operations Analyst to...

Location

United States , Plano

Salary:

93000.00 - 149500.00 USD / Year

Palo Alto Networks

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Computer Science, Statistics, Mathematics, Engineering, Economics, or a related quantitative field or equivalent military experience required
Minimum 5 years of experience in analytics program management, hands on data analytics, or a similar role within a technology or consulting environment
Demonstrated expertise in data analytics tools and programming languages (e.g., Tableau, Google Sheets, GCP BigQuery, Google Looker Studio, Salesforce Analytics, ETL processes)
Proven ability to automate complex reporting tasks and build scalable, repeatable analytics solutions
Exceptional written and verbal communication skills, with experience preparing executive-level reports and presentations
Advanced critical thinking, problem-solving, and attention to detail, with a track record of delivering error-free, high-impact analytical work

Job Responsibility

Lead end-to-end analytics for the AHM Strat-Ops organization
including the design, implementation, and optimization of data-driven analysis, insights, processes and dashboards
Drive continuous process improvement by implementation of automation solutions through the use of AI
Develop and automate complex reports and analytical dashboards using Tableau, Looker Studio, GCP BigQuery, Salesforce, SQL, and Python
Partner with the GCS Strat-Ops team for a coordinated approach to data analytics across Technical Services and AHM
Identify metrics to measure and produce weekly and quarterly reports on specific Key Performance Indicators (KPIs) that support AHM business objectives
Translate business needs into actionable data insights through reporting tools and AI to proactively identify trends, opportunities, and risks to inform leadership decision-making
Collaborate cross-functionally across GCS, Strategy, Sales, Finance, Product and Engineering to ensure data integrity, alignment, and execution of strategic initiatives
Author high-quality executive summaries, strategic reports and documents to communicate complex analytical findings to senior leadership and stakeholders
Ensure best practices in data governance, quality, and security are maintained across all analytics initiatives

Fulltime

Sr. Data Analyst, Customer Reporting

There's likely a reason you've taken the time out of your busy day to review thi...

Location

United States

Salary:

100000.00 - 115000.00 USD / Year

PulsePoint

Expiration Date

Until further notice

Requirements

At least 5-8 years of experience as a Data Analyst or Data Engineer
Strong analytical and problem-solving skills, with attention to detail and a proactive approach to data-driven decision-making
Strong SQL skills
Knowledge of ETL processes and tools for data integration and transformation
Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams
Experience with distributed query engines (hive/presto/bigquery)

Job Responsibility

Lead the modernization of vendor-level reporting by identifying inefficiencies, automating manual workflows, and implementing scalable reporting frameworks
Partner with product team on prioritizing and implementing new features into platform reporting ensuring seamless compatibility when migrating clients
Partner closely with external vendors to refine data exchange processes, resolve discrepancies, and design integrations that improve data quality and reporting accuracy for both parties
Serve as a SME on PulsePoint’s internal data flows, ensuring vendor reporting aligns with platform architecture, compliance requirements, and evolving product capabilities
Conduct deep-dive performance analyses across vendor datasets to proactively detect emerging issues, performance degradation, and optimization opportunities
Implement monitoring and alerting mechanisms to proactively identify and resolve performance issues and identify bottlenecks and scalability issues
Document infrastructure changes, updates, and best practices for knowledge sharing across team, ensuring transparency and continuity
Improve vendor onboarding processes by defining clear reporting specs, data validation rules, and integration requirements
Actively participate in the development of new data-related features and products, as well as testing them to ensure they meet our high standards of quality and functionality

What we offer

Comprehensive healthcare with medical, dental, and vision options, and 100%-paid life & disability insurance
401(k) Match
Generous paid vacation and sick time
Paid parental leave & adoption assistance
Annual tuition assistance
Better Yourself Wellness program
Group volunteer opportunities and fun events
Commuter benefits and commuting subsidy
A referral bonus program

Fulltime

Sr. Data Analyst, Customer Reporting

Data Analytics team is looking for a motivated Sr. Data Analyst with strong SQL ...

Location

India

Salary:

Not provided

PulsePoint

Expiration Date

Until further notice

Requirements

At least 3-5 years of experience as a Data Analyst or Data Engineer
Strong SQL skills (experience with complex queries/multi join/CTEs/window functions a must)
Hands-on experience with Python for data manipulation, analysis, and scripting
Good communication skills, with the ability to present data findings clearly
Strong organizational skills, attention to details and the ability to manage multiple tasks simultaneously
Strong analytical and problem-solving skills, with attention to detail and a proactive approach to data-driven decision-making
Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams
Experience with distributed query engines (hive/presto/trino/bigquery)
Familiarity with analysis and reporting tools (Excel, Tableau, Looker)
Willingness and ability to work 3:30pm-12:30am IST, or overlap at least 4 hours with East Coast U.S. work hours

Job Responsibility

Collaborate with business teams to turn client requirements into scripts
Troubleshoot client reporting issues and work on improvements for future reports
Perform data analysis to identify trends, patterns, and anomalies in the data
Write, optimize, and maintain complex SQL queries from various databases
Perform cross DB system checks and migrations
Research and document report generation processes, data sources, and methodologies for transparency and future reference
Build and maintain robust data models and schemas that support client reporting and internal dashboard functionalities (Tableau/Looker/Python Scripts)

What we offer

Time Off: 21 PTOs + 10 company-wide holidays
Health Insurance Policy (Self & Family): Every employee and their immediate family are covered under Health Insurance Policy worth INR. 500,000
Term Life Insurance & Personal Accidental Insurance: Every employee is covered under Term Life Insurance and Personal Accident Insurance Policy worth INR. 25,00,000/- each

Fulltime

Customer Quality Data Analyst

At Boeing, we innovate and collaborate to make the world a better place. We’re c...

Location

United States , North Charleston

Salary:

117300.00 - 158700.00 USD / Year

Boeing

Expiration Date

Until further notice

Requirements

5+ years of experience working Aerospace, Fabrication and/or Manufacturing
5+ years of experience in analyzing and presenting data
5+ years of experience working with manufacturing, fabrication, or assembly processes and procedures
5+ years of experience in SQL, Cognos, PowerBi, Tableau, or other visualization tools
5+ years of experience in advanced excel skills (Pivot tables, Charts, etc.)
5+ years of experience with Microsoft Excel and VBA Macro

Job Responsibility

Leads Quality reviews of regulatory, program, and customer requirements ensuring early quality involvement in process and program developments
Engage and lead stakeholders to ensure a positive customer experience
Leads stakeholders in analysis of process data, metrics, models and flows to identify root cause of complex problems and development and implementation of preventive or corrective actions
Maintains KPI dashboards and metrics files using Cognos and other data analytics tools
Conducts research, compiles and analyzes performance reports and KPIs to continuously improve process capability
Lead the identification and execution of improvement activities aimed at enhancing customer experience and increasing efficiency
Leads multi-function, multi-site groups to develop company directives, policies, processes, procedures and metrics to assure program, customer, regulatory requirements, and working agreements are deployed
Assists in the development of new standard processes and policies relating to customer experience and presentations
Works under minimal direction

What we offer

health insurance
flexible spending accounts
health savings accounts
retirement savings plans
life and disability insurance programs
paid and unpaid time away from work
Generous company match to your 401(k)
Industry-leading tuition assistance program pays your institution directly
Fertility, adoption, and surrogacy benefits
Up to $10,000 gift match when you support your favorite nonprofit organizations

Fulltime

Customer Contact Data Analyst

Blackbaud, a SaaS solution provider that powers Social Good through software, se...

Location

India , Hyderabad

Salary:

Not provided

Blackbaud

Expiration Date

Until further notice

Requirements

1-3 years of experience engaging with B2B customers
Bachelor's degree in marketing or related Technology fields
Experience working in an Agile or cross‑functional team environment
Experience working as an individual contributor with high attention to detail and commitment to data accuracy
Excellent written & verbal communication skills to engage with non-technical audiences
Experience with Salesforce Contact and Account data models (Preferred)
Familiarity with B2B SaaS customer lifecycles and renewal motions
1-3 years of experience performing quantitative analysis.

Job Responsibility

Define & Build playbooks (manual or digital) to help enhance customer data health
Conduct research & validate Blackbaud (BB) customer contact record in Blackbaud internal system/tool alongside leveraging other external tools
Update BB customer contact record that helps cross functional teams (sales, customer success, renewals & marketing) reach the valid customer contact for upsell/cross
Act as data custodian and subject matter expert on Customer Data
Maintain and report on Contact data health quality metrics
Engage with customers to resolve customer contact data health & update existing customer contact records
Develop monthly/quarter cadence for data cleansing & validation
Develop data models, dashboards, and reports in Qlik Sense/similar analytics platform, Salesforce & Excel to support the overall performance and reporting
Develop data integrations through extracting, transforming and loading (ETL) data from various sources
Contribute to continuous improvement of CRM data governance practices

What we offer

flexible remote or hybrid work culture

Fulltime

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