Customer Data Analyst Jobs

Sr. Data Analyst, Customer Reporting

There's likely a reason you've taken the time out of your busy day to review thi...

Location

United States

Salary:

100000.00 - 115000.00 USD / Year

PulsePoint

Expiration Date

Until further notice

Requirements

At least 5-8 years of experience as a Data Analyst or Data Engineer
Strong analytical and problem-solving skills, with attention to detail and a proactive approach to data-driven decision-making
Strong SQL skills
Knowledge of ETL processes and tools for data integration and transformation
Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams
Experience with distributed query engines (hive/presto/bigquery)

Job Responsibility

Lead the modernization of vendor-level reporting by identifying inefficiencies, automating manual workflows, and implementing scalable reporting frameworks
Partner with product team on prioritizing and implementing new features into platform reporting ensuring seamless compatibility when migrating clients
Partner closely with external vendors to refine data exchange processes, resolve discrepancies, and design integrations that improve data quality and reporting accuracy for both parties
Serve as a SME on PulsePoint’s internal data flows, ensuring vendor reporting aligns with platform architecture, compliance requirements, and evolving product capabilities
Conduct deep-dive performance analyses across vendor datasets to proactively detect emerging issues, performance degradation, and optimization opportunities
Implement monitoring and alerting mechanisms to proactively identify and resolve performance issues and identify bottlenecks and scalability issues
Document infrastructure changes, updates, and best practices for knowledge sharing across team, ensuring transparency and continuity
Improve vendor onboarding processes by defining clear reporting specs, data validation rules, and integration requirements
Actively participate in the development of new data-related features and products, as well as testing them to ensure they meet our high standards of quality and functionality

What we offer

Comprehensive healthcare with medical, dental, and vision options, and 100%-paid life & disability insurance
401(k) Match
Generous paid vacation and sick time
Paid parental leave & adoption assistance
Annual tuition assistance
Better Yourself Wellness program
Group volunteer opportunities and fun events
Commuter benefits and commuting subsidy
A referral bonus program

Fulltime

New

Lead Data Analyst – Marketing Data & AI

Role Overview: We are seeking an experienced Lead Data Analyst with deep experti...

Location

India , Delhi, Kolkata

Salary:

Not provided

Thirdeye Data

Expiration Date

Until further notice

Requirements

6–8 years of experience in data analytics, marketing analytics, or data science, with a strong technical foundation
Proven experience working with Customer Data Platforms (CDP) and marketing data ecosystems
Hands-on expertise with Adobe Analytics, Google Analytics, and related CRM/data management platforms
Advanced proficiency in SQL and experience working with large-scale datasets and cloud environments
Strong programming skills in Python or R for statistical analysis, modeling, and data processing
Deep understanding of marketing attribution, ROI modeling, and customer journey analytics
Experience in data visualization, dashboarding, and storytelling through data
Strong foundation in statistical testing, A/B testing, and experiment design

Job Responsibility

Lead the design and implementation of data models and pipelines supporting marketing analytics and customer intelligence
Integrate and manage data from Customer Data Platforms (CDPs), CRM, and marketing automation tools to create a unified customer view
Leverage Agentic AI and Gen AI frameworks to automate analytical workflows and drive advanced insights
Analyze marketing performance across channels to measure ROI, customer engagement, retention, and lifetime value
Build scalable dashboards, reports, and visualizations for marketing and executive stakeholders using tools like Tableau, Power BI, or Looker
Develop and apply machine learning models for segmentation, churn prediction, personalization, and recommendation systems
Drive experimentation and A/B testing to evaluate marketing effectiveness and optimize performance
Ensure data quality, governance, and compliance across data systems, analytics platforms, and pipelines
Partner with Marketing, Product, Data Science, and Engineering teams to define KPIs, optimize customer journeys, and enhance customer loyalty initiatives
Translate analytical findings into strategic recommendations to improve marketing performance and business outcomes

Data Analyst

As a Data Analyst at Sopra Steria, you will play a pivotal role in guiding clien...

Location

Belgium , Flanders/Brussels

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

At least 3 years of experience as a Data Engineer or Data Analyst
Help customers in their data transformation, focusing on data architecture, data strategy and governance, data transformation, data foundation, and more
Collect, analyze and match customer demand with meaningful data
Knowledge and experience with databases and data modeling
Good knowledge and experience with SQL
Knowledge of a programming language like Python is a plus
Analytical thinking, communication skills and a practical attitude
Proficient in English
Knowledge of Dutch and/or French is a must

Job Responsibility

Guide clients through their dynamic data journey
Assist clients in transforming their data processes
Analyse and understand customer needs
Match customer requirements with meaningful data solutions
Generate impactful analyses that deliver efficient, user-focused solutions
Ensure the successful implementation and support of Sopra Steria’s diverse portfolio of data services

What we offer

Mobility options (including a company car)
Insurance coverage
Meal vouchers
Eco-cheques
Continuous learning opportunities through the Sopra Steria Academy
Opportunity to connect with fellow Sopra Steria colleagues at various team events

Fulltime

Business Analyst, Customer Service

The Business Analyst (BA) is a critical role focused on driving operational exce...

Location

Sweden , Stockholm

Salary:

Not provided

Instabee

Expiration Date

Until further notice

Requirements

2-6 years of experience in a BA role in the Customer Service space
Preferably a degree in Analytics, Business Administration, Data Science, Statistics, or another related quantitative or operational field, or equivalent experience in a similar analytical or process-focused role
Strong Excel/Google Sheets skills
Ability to break down complex data, design scalable solutions, and manipulate/clean up messy and unstructured data
Advanced reporting expertise in creating dashboards, reports, and KPIs using tools like Tableau, Steep, or Power BI
Experience designing and building predictive models
Basic SQL Proficiency
Fluent in Swedish
Speak and write English fluently
Ability to influence and collaborate with senior leadership across multiple teams and departments

Job Responsibility

Data Analysis & Root Cause Identification: Leverage large datasets to conduct quantitative deep-dives, identify performance variance and cost drivers, and perform Root Cause Analysis
Reporting & Visualization: Design, develop, and maintain dynamic dashboards and reports for real-time, actionable insights
Trend & Forecasting: Analyze data across channels to determine interaction volume trends and service activity to develop business insights and forecast required staffing levels
Collaboration: Engage with stakeholders to align data initiatives and collaborate with business, data, and tech teams to ensure smooth data flow, integration, and quality
Process Evaluation: Evaluate customer service and operations processes to identify inefficiencies and areas for enhancement
Mapping: Evaluate and map current-state business processes to identify bottlenecks and areas for automation
Solution Modeling: Develop and model optimized future-state processes and solutions to reduce operational costs, improve agent productivity, and enhance customer experience
Strategy & Implementation: Develop and implement solutions and optimization strategies to meet company objectives
Advisory: Proactively advise customer service process owners on opportunities for process optimization
Requirement Gathering: Lead requirement-gathering sessions, translating high-level business goals into detailed functional and non-functional specifications

What we offer

Hybrid setup and flexible working hours
Modern, newly renovated office with a 360-degree view around Stockholm
Puppy friendly: Whole floor dedicated for furry friends
Fun & Games: Ping pong, Shuffleboard, Foosball, and a Karaoke Room
Parental Pay for Six Months
A Day Off on Your Birthday each year
Challenging environment, skill development, and the opportunity to set new processes

Fulltime

Data Analyst for Export Control, Sanctions and Customs Compliance

As part of our Review & Control team you create solution concepts and independen...

Location

Poland , Warszawa

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

Completed university degree in mathematics, computer science, business informatics or a comparable field of study
Some years of professional experience in data analytics, or business intelligence
Solid knowledge of data analytics tools (e.g., Excel, PowerBI), as well as databases and programming languages such as SQL, Python, or R
Very good know-how of SAP R3, S/4, and SAP GTS and their integration into SD/MM/FI
Personality and Working Style: You act analytically, structured, and investigative
independent and goal-oriented work is a matter for you
a pronounced compliance mindset distinguishes you
strong communication and presentation skills are among your strengths
Fluent in English

Job Responsibility

Create solution concepts and independently lead and coordinate various projects to support spot check and review activities on Export Control, Sanctions and Customs Compliance
Take responsibility for analyses, conceptual development, and ad-hoc data analytics tasks focused on export control, sanctions, and customs
Support Compliance Managers in forensic compliance investigations using IT-based and data model-driven approaches
Design and operate a data driven monitoring system to assess the completeness, effectiveness, and efficiency of global compliance processes—including master data and business processes in GTS
Assist in the development and operation of global risk monitoring systems, the internal control system (ICS), and other IT tools to ensure compliance

What we offer

Annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Professional support and possibility to share knowledge and best practices
Ongoing development opportunities in a multinational environment
Broad access to professional trainings (incl. language courses), conferences and webinars
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Number of benefits for families (for instance summer camps for kids)

Fulltime

Data Analyst for Export Control, Sanctions and Customs Compliance

As part of our Review & Control team you create solution concepts and independen...

Location

Poland , Warszawa

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

Completed university degree in mathematics, computer science, business informatics or a comparable field of study
Some years of professional experience in data analytics, or business intelligence
Solid knowledge of data analytics tools (e.g., Excel, PowerBI)
Knowledge of databases and programming languages such as SQL, Python, or R
Very good know-how of SAP R3, S/4, and SAP GTS and their integration into SD/MM/FI
Analytical, structured, and investigative personality
Independent and goal-oriented work style
Pronounced compliance mindset
Strong communication and presentation skills
Fluent German and English, both written and spoken

Job Responsibility

Create solution concepts and independently lead and coordinate various projects to support spot check and review activities on Export Control, Sanctions and Customs Compliance
Take responsibility for analyses, conceptual development, and ad-hoc data analytics tasks focused on export control, sanctions, and customs
Support Compliance Managers in forensic compliance investigations using IT-based and data model-driven approaches
Design and operate a data driven monitoring system to assess the completeness, effectiveness, and efficiency of global compliance processes
Assist in the development and operation of global risk monitoring systems, the internal control system (ICS), and other IT tools to ensure compliance

What we offer

Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Professional support and possibility to share knowledge and best practices
Ongoing development opportunities in a multinational environment
Broad access to professional trainings (incl. language courses), conferences and webinars
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Number of benefits for families (for instance summer camps for kids)

Fulltime

Data Analyst

As a Data Analyst at Sopra Steria, you will play a pivotal role in guiding clien...

Location

Belgium , Flanders/Brussels

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

At least 3 years of experience as a Data Engineer or Data Analyst
Help customers in their data transformation, focusing on data architecture, data strategy and governance, data foundation
Knowledge and experience with databases and data modeling
Good knowledge and experience with SQL
Practical experience with Microsoft cloud or comparable alternatives
Analytical thinking, communication skills and a practical attitude
Proficiency in English
Knowledge of Dutch and/or French is a must

Job Responsibility

Guide clients through their dynamic data journey
Assist clients in transforming their data processes
Analyze and understand customer needs
Match requirements with meaningful data solutions
Generate impactful analyses that deliver efficient, user-focused solutions
Provide expertise and advice across the data value chain
Ensure successful implementation and support of Sopra Steria's diverse portfolio of data services

What we offer

Mobility options (including a company car)
Insurance coverage
Meal vouchers
Eco-cheques
Continuous learning opportunities through the Sopra Steria Academy
Team events

Voice of the Customer (VOC) Analyst

The Voice of the Customer (VoC) Analyst will be instrumental in understanding an...

Location

United States , Hingham

Salary:

65000.00 - 80000.00 USD / Year

Ann Taylor

Expiration Date

Until further notice

Requirements

5+ years of experience in a similar role, preferably within a multi-brand or retail environment
Experience in collecting, analyzing, and interpreting customer feedback data
Experience with Customer Experience Platforms such as InMoment, Medallia and Qualtrics
Strong analytical and problem-solving skills with the ability to mine data across numerous touchpoints
Experience with VoC platforms, survey methodologies, text analytics and sentiment analysis tools
Proficiency is data visualization for story-telling reporting
A desire to understand the why’s in the data and an innate sense of curiosity
Passion for the customer
Strong communication skills and presentation skills (verbal and written) with the ability to effectively convey complex information to diverse audiences
Self-starter who will work independently and manage multiple projects simultaneously

Job Responsibility

Customer Feedback Collection: Manage daily function and file transfer verification of data to the CSAT/Voice of Customer program for KWG brands while ensuring optimization of the collection of customer feedback through surveys (e.g., transactional, post-interaction), online reviews, social media listening, and other relevant channels
Ensures data integrity and accuracy is achieved through regular audits and validation checks
Attend regular Voc meetings with KWG business partners to understand challenges within the businesses and incorporate quantitative and qualitive data into Voc reporting
Data Analysis and Interpretation: Analyze large datasets of structured and unstructured customer feedback using statistical tools and qualitative analysis techniques
Identify key themes, trends, and drivers of customer satisfaction and dissatisfaction across brands and channels
Develop and validate analytical models to predict customer behavior and identify areas for improvement
Reporting and Visualization: Assist in the design and development of regular and ad-hoc reports and dashboards on customer satisfaction (CSAT), and other relevant VoC metrics for stores, contact centers, and e-commerce platforms for each brand
Actionable Insights and Recommendations: Translate data insights into practical recommendations for improving customer experience, operational efficiency, and service quality across all channels and brands
Stakeholder Collaboration: Partner with business leaders and stakeholders to understand their specific needs and provide tailored VoC insights
Tool and Technology Management: Create, manage and track tickets with VoC providers for any issues/reporting requests

What we offer

You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies
Support for your individual development plus opportunities for career mobility within our family of brands
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
Medical, dental, vision insurance & 401(K)
Employee Assistance Program (EAP)
Time off – paid time off & holidays

Fulltime

Customer Data Analyst

Blu Digital

Location:
United Kingdom , Borehamwood

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 27, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:December 27, 2025

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