Customer Contract Admin Analyst

• Manage customer-facing quotations and ensure timely processing of Tier I quoting requests
• Communicate with the sales team via email, MS Teams, and General Mailbox (GMB)
• Maintain up-to-date knowledge of product offerings, policies, and marketing programs
• Provide pre-deal support for Dispensing contract requests and assist field teams with contract-related tasks
• Implement contracting and pricing strategies, ensuring compliance with our policies
• Oversee contract review and approval workflows, collaborating with Sales, Legal, and Tier II Contracts teams
• Facilitate non-standard pricing and offering requests
• Drive process improvements and maintain high professional standards

• High School Diploma OR associate's degree with 5+ years of business experience OR Bachelor's Degree with 2+ years of business experience
• Experience in SAP and Salesforce (SF.com) is a plus
• Understanding of commercial contract management, including pricing and policy development
• Strong technical, analytical, and communication skills
• Proficiency in Excel for data analysis and Microsoft Suite
• Strong organizational and time management skills
• Adaptability and ability to handle multiple tasks in a fast-paced environment
• Experience in contract management, quoting, and pricing strategies
• Ability to work in a dynamic environment while maintaining accuracy and compliance

Experience in SAP and Salesforce (SF.com) is a plus