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Customer Contract Admin Analyst

United States, Vernon Hills · Job Posted January 11, 2026
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Job Description

The role is responsible for finance operations related to customer and vendor contract administration, pricing, rebates, billing, chargebacks, and vendor invoice processing. It involves developing and negotiating customer and group purchasing contracts while ensuring alignment with Surgery’s overall business objectives in the U.S. region. The position requires a foundational understanding of contract and order processes, as well as basic troubleshooting and reporting on network health.

Job Responsibility

  • Handle customer and vendor contract administration, including pricing, rebates, billing, and chargebacks
  • Process vendor invoices and develop/negotiate customer and group purchasing contracts
  • Address pricing and GPO tiering customer requests
  • Create contract summaries and route them through Apttus for new or renewing contracts
  • Submit SalesForce.com cases for analytic requests
  • Assist sales teams in navigating pricing and contract-related needs
  • Support Sales in completing Additional Value Request (AVR) forms for management approval
  • Manage local contract pricing lifecycle, including creation, maintenance, and expiration
  • Assist in the development of business strategies and pricing guidelines as needed

Requirements

  • Experience in contract administration, pricing, and finance operations
  • Understanding of contract and order processes and systems
  • Ability to run basic reports on network health and resolve basic network issues
  • Prior experience in customer and vendor pricing, rebates, and billing preferred
  • Strong analytical and problem-solving skills
  • Ability to manage contract life cycle processes
  • Detail-oriented with strong organizational skills
  • Proficiency in Apttus, SalesForce.com, and financial reporting tools
  • Ability to work in cross-functional teams
  • Effective communication and collaboration skills
  • College/university graduate or equivalent experience

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