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Customer Contact Sales Advisor

United Kingdom, Leicester 25750.00 GBP / Year · Job Posted March 01, 2026
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Job Description

This Customer Contact Sales Advisor role (known internally as a Move Specialist), operates within the Direct to Consumer Conveyancing Sales team and is responsible for professionally conversing with clients looking to buy conveyancing services via our Web Chat channel, telephone, and email channels.

Job Responsibility

  • Outbound calling prospective clients to discuss their conveyancing quote using warm leads
  • Answering inbound calls
  • Conducting multiple live chats and WhatsApp conversations with website visitors looking at their quote
  • Responding to email queries
  • Maximising conversion from lead to sale to achieve growth/sales targets
  • Cross selling additional move related services

Requirements

  • Previous experience in a Sales or busy Customer Contact Centre setting is essential
  • Strong communication skills
  • Good time management skills and ability to work to deadlines
  • Ability to multi-task
  • Approachable, professional and a team player
  • Show willingness to learn
  • Flexible and readily adaptable to changing requirements
  • Ideally previous knowledge and/or experience or else a demonstrable interest in the Conveyancing and Property sector

Nice to have

Ideally previous knowledge and/or experience or else a demonstrable interest in the Conveyancing and Property sector

What we offer

  • Hybrid Working Options
  • 25 Days Holiday (Plus 8 Days' Public Holiday) increasing with length of service
  • Option To Buy Or Sell Holiday
  • Company Pension
  • Life Assurance
  • Enhanced Maternity, Paternity & Adoption Pay
  • Free Conveyancing Legals
  • GP 24-hour service
  • Free On-Site Parking
  • Retail Discounts Plus Many More

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