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Abri Logo Abri · Customer Service

Customer Contact Advisor

United Kingdom, Eastleigh Employment contract 28310.46 GBP / Year · Job Posted March 20, 2026
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Job Description

This is a permanent, full time vacancy. No customer contact experience? No problem! We’ll provide you with all the training and ongoing support you’ll need to make sure you’re equipped to deal with the customer queries you’ll handle. In this role, you’ll be on the front line of our customers’ experience and you'll play a pivotal role in helping Abri go from strength to strength.

Job Responsibility

  • Speaking to customers over the phone, through webchat or by email in our busy Contact Centre
  • Taking full ownership of the problem and getting to the heart of the issue to find a solution
  • Making sure our customers are at the heart of everything we do

Requirements

  • Be a true customer champion, going the extra mile each and every time
  • Love a challenge and smashing targets
  • Be a problem solver, look for creative solutions to challenges
  • Are a team player and love working alongside colleagues throughout the business to deliver a first class service to our customers
  • Look for ways we can continuously improve our processes and make them even better for our colleagues and customers
  • Are a whizz at computers and can get up to speed on a variety of computer systems in no time
  • Are resilient and can keep a cool head under pressure, turning tricky situations into positive ones

What we offer

  • Comprehensive benefits
  • Excellent working environment
  • All the training and ongoing support you’ll need
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