Customer consultant Job at Circle K (Warsaw)

Lindberg Customer Consultant

At LINDBERG, we are not just creating eyewear; we are revolutionizing eyewear de...

Location

Denmark , Aarhus

Salary:

Not provided

Groupe Kering

Expiration Date

Until further notice

Requirements

Fluent in Danish and English (both mandatory)
Proficiency in at least one additional European language of a strong advantage (e.g. German, Italian, French, Spanish, Portuguese)
Experience in customer service within a B2B environment is preferred
Strong written and verbal communication skills
Customer-oriented with a positive, service-minded attitude
Structured, adaptable, and able to prioritize tasks effectively in a fast-paced environment
A team player with a proactive, solution-oriented mindset
Comfortable working with ERP and CRM systems (e.g., SAP, Dynamics, or similar is a plus)
Interest in or passion for design, luxury or eyewear of advantage
Demonstrates AI literacy and the ability to responsibly leverage AI tools to enhance effectiveness and decision-making, while applying critical thinking and sound judgment

Job Responsibility

Manage the end-to-end order flow in line with agreed trade terms
Handle customer inquiries via phone, email, and digital channels
Support customers with technical information and order-related queries
Manage and resolve customer complaints in a professional and efficient fashion
Proactively monitor and follow up on customer requests and open CRM cases
Ensure accurate tracking of relevant information across all systems in line with internal procedures
Provide product knowledge and brand storytelling to customers as needed
Collaborate with Sales teams and internal stakeholders
Identify and escalate priority issues as needed
Take a proactive approach to improve service and identify business opportunities

Fulltime

Corporate Customer Consultant

At Vodafone, we’re not just shaping the future of connectivity for our customers...

Location

Türkiye , Istanbul

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Higher education degree (Vocational School or University graduate)
Strong analytical and reporting capabilities
Proficient in preparing effective and impactful presentations
Strong coordination and stakeholder management skills
Demonstrates an analytical and solution-oriented mindset
Excellent communication skills, with the ability to engage effectively across different stakeholders
Advanced proficiency in MS Office applications

Job Responsibility

Manage inbound calls and emails from mobile and fixed customers within the assigned portfolio in a timely and efficient manner
Handle customer enquiries, requests, and complaints end-to-end
ensure seamless coordination with relevant teams for cases not resolved at first contact and follow through to closure within agreed SLAs
Proactively engage with customers through outbound calls
conduct customer visits supported by insights such as billing analysis, tariff structures, and campaign details
Support the Sales Manager by joining customer visits, particularly during retention periods, and contribute to the overall customer management process
Execute regular customer communications via outbound calls and emails, including health checks and dunning (debt reminder) activities
Stay up to date with all operational processes, system updates, and knowledge changes
effectively utilise the Atlas knowledge platform and provide feedback on gaps and improvement areas
Proactively identify potential risks, dissatisfaction drivers, and opportunity areas

What we offer

Vflexy: Flexible Benefits Program
Hybrid working kit
Ergonomic kit allowance
Digital meal voucher
Flexible transportation allowance
Employee assistance hotline & counselling
Comprehensive and flexible private health insurance
Discounted price deals for wide range of products & services

Fulltime

Sap Basis Customer Consultant

This role is responsible for E2E customer engagement and delivery of contractual...

Location

Romania , Cluj

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum 5-10 years of experience as SAP technical consultant with 2+ years in customer facing role (consulting, IT support, IT services etc.)
Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making
Strong knowledge of IT Service Management, SAP Basis and SAP Application
Hands on experience with SAP Basis activities, SAP release upgrades and infrastructure updates for cloud customers
Good understanding of SAP Enterprise Cloud Services operations infrastructure, processes and automation tools like SPC, TIC etc. is a plus
Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus
Cloud architecture and IT technical infrastructure know-how
Technical and application expertise for different cloud solutions (min. HEC & S/4HANA)
Understanding of escalation handling and procedures

Job Responsibility

Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services
Initiates digital service kick off for customers
Ensures periodic service reviews to track the service quality across a range of customers
Contributes to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES
Orchestrates the overall service/project delivery according to planned scope, budget, and milestones
Supports in de-escalations of critical customer situations
Supports critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable
Executes technical feasibility studies / solution reviews (if applicable)
Contributes to customer release and maintenance activities
Supports customers on technical requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement

What we offer

Smooth integration and a supportive mentor
Pick your working style: choose from Remote, Hybrid or Office work opportunities
Our projects have different working hours to suit your needs
Sponsored certifications, trainings and top e-learning platforms
Private Health Insurance – custom-made for you
Individual coaching sessions or accredited Coaching School
Epic parties or themed events for people and their families

Fulltime

Social Media Customer Consultant

At Vodafone, we’re not just shaping the future of connectivity for our customers...

Location

Türkiye , Istanbul

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Minimum 3 years of experience in social media management and digital marketing
Strong communication, negotiation, and problem-solving skills
High analytical thinking ability and result-oriented working approach
Able to adapt to a high-paced working environment and flexible working hours
Proficient in using MS Office programs
Experience in the telecommunications sector or customer service is preferred
Ability to effectively manage complaints and crises on social media platforms such as Twitter, Facebook, Instagram, and LinkedIn
Familiarity with social media analytics tools
Customer-oriented with effective and professional written and verbal communication skills
Ability to understand and respond to difficult customer feedback with a solution-focused approach

What we offer

Vflexy: Flexible Benefits Program
Hybrid working kit
Ergonomic kit allowance
Digital meal voucher
Flexible transportation allowance
Employee assistance hotline & counselling
Comprehensive and flexible private health insurance
Discounted price deals for wide range of products & services

Customer Service Consultant

Your Next Opportunity Campbell Property Group (CPG), one of Australia’s leading...

Location

Australia , Norwest

Salary:

Not provided

DOMAINE HOMES

Expiration Date

Until further notice

Requirements

Proven experience in customer service, administration, or a related role within residential building, construction, or property
Strong communication and interpersonal skills, with the ability to build trust and rapport with customers
Excellent organisational skills and a sharp eye for detail, ensuring accuracy across multiple documents and tasks
Confidence using digital communication tools, CRM systems, and Microsoft Office
A proactive, solutions-focused mindset with a genuine commitment to delivering an exceptional customer experience

Job Responsibility

Liaise with customers via regular phone calls and emails, building rapport and supporting them throughout the pre-construction journey
Keep customers well informed of key milestones, providing clear written communication and ensuring all required documentation is delivered accurately and on time
Collaborate with internal stakeholders including sales, drafting, estimating, and compliance teams to gather updates and respond to customer queries
Prepare and process variations, contracts, and associated paperwork, ensuring all documentation is complete and compliant
Coordinate approvals, finance requirements, and other pre-construction documentation to ensure a smooth progression to site start

What we offer

Competitive salary + flexible working options
Health and wellbeing perks – gym discounts, health insurance, annual nutrition & fitness check-ins
Retail discounts across travel, groceries, and lifestyle
Savings on home builds, trades, suppliers, and utilities
Ongoing learning and development through the CPG Academy
Generous leave – including parental, volunteer, and community service leave
Wellbeing support for you and your family (EAP, financial coaching, health programs)

Fulltime

Customer Support Consultant - French Market

We are seeking a Customer Support Consultant to join our dynamic and multicultur...

Location

Ukraine , Kyiv

Salary:

Not provided

3Shape

Expiration Date

Until further notice

Requirements

Customer-oriented approach
Good communicator with the ability to ask and listen
Strong verbal and writing skills (B2 level) in French and Ukrainian
At least Intermediate English (will be used for internal communication)
Problem-solving and logical thinking skills
Result-oriented and stress-resistant
Aspiration to self-development and eager to learn
Analytical, multitasking, and empathetic skills

Job Responsibility

Provide excellent and efficient technical support on 3Shape hardware (3D scanners) and software via online sessions, telephone, e-mails, and occasional on-site events
Managing support cases: collect all relevant information from customers, according to the company's procedures, and record this using the company's CRM
Interact with other departments and escalate customer feedback further

What we offer

24 working days of annual vacation
medical insurance
paid sick leaves and child sick leaves
maternity and paternity leaves
Breakfasts and lunches in the office
Good working conditions in a comfortable office in UNIT.City
A parking lot with free spaces for employees
Occasional business trips to Western Europe

Fulltime

Customer Support Consultant - English, IM

We are looking for a Customer Support Consultant to join our professional and mu...

Location

Ukraine , Kyiv

Salary:

Not provided

3Shape

Expiration Date

Until further notice

Requirements

Customer-oriented approach
Good communicator with the ability to ask and listen
Good verbal and writing skills at an upper-intermediate level in English and Ukrainian
Problem-solving and logical thinking skills
Result-oriented and stress-resistant
Aspiration to self-development and willingness to grow
Professional, multitasking, and empathetic skills

Job Responsibility

Provide efficient technical support on 3Shape hardware (3D scanners) and software via online sessions, telephone, e-mails, and occasional on-site events
Solving and escalating tech issues
Handling support cases: collect all relevant information from customers, according to the company's procedures, and record this using the company's CRM
Interact with other departments and escalate customer feedback further

What we offer

24 working days of annual vacation
medical insurance
paid sick leaves and child sick leaves
maternity and paternity leaves
Breakfasts and lunches in the office
Good working conditions in a comfortable office in UNIT.City
A parking lot with free spaces for employees
Occasional business trips to Western Europe
Opportunity to become a part of the success that 3Shape has created over the past 25 years

Fulltime

Customer Support Consultant

We are seeking a Customer Support Consultant to join our dynamic and multicultur...

Location

Ukraine , Kyiv

Salary:

Not provided

3Shape

Expiration Date

Until further notice

Requirements

Customer-oriented approach
Good communicator with the ability to ask and listen
Strong verbal and writing skills (B2 level) in French, and Ukrainian
At least an Upper-Intermediate English (will be used for internal communication)
Problem-solving and logical thinking skills
Result-oriented and stress-resistant
Aspiration to self-development and eager to learn
Analytical, multitasking, and empathetic skills

Job Responsibility

Provide excellent and efficient technical support on 3Shape hardware (3D scanners) and software via online sessions, telephone, e-mails, and occasional on-site events
Managing support cases: collect all relevant information from customers, according to the company's procedures, and record this using the company's CRM
Interact with other departments and escalate customer feedback further

What we offer

Meaningful work that helps to change the future of dentistry
Work in a unique professional, friendly and supportive environment
Constant professional growth and development
A healthy work-life balance
Comprehensive benefits incl. 24 working days of annual vacation
medical insurance
paid sick leaves and child sick leaves
maternity and paternity leaves etc
Breakfasts and lunches in the office
Good working conditions in a comfortable office in UNIT.City

Fulltime

Select Country

Customer consultant

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?