Customer Collaboration Specialist

The Customer Collaboration Specialist is the supply chain face of Unilever to our customers. The ultimate goal of the role is to make Unilever the preferred supplier that our customers want to work with. Role holders are primarily responsible for working with our customers on forecasting & events to improve Unilever’s customer relationships through delivery of brilliant service levels, OSA & Forecast Accuracy. This role is geared towards focussing on the future, including planning of the mid-term promotion and events horizon (30 to 90 days) and range change planning (up to 12 months out), with some intervention in the immediate term where needed. Role holders are expected to use their knowledge of customer and Unilever supply chains to influence decision making on initiatives that add value to Unilever and the customers.