Customer Co-ordinator / Account Manager Job at Office Angels (Tunbridge Wells)

Sales Co-ordinator

Our client, a dynamic organisation, is seeking a vibrant and motivated Sales Co-...

Location

United Kingdom , Basingstoke

Salary:

32000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent work experience
Strong organisation and multi-tasking abilities
Proficient in Microsoft Office and knowledgeable in ERP/CRM systems
Exceptional phone presence and detail-oriented approach
Leadership qualities and accurate data entry skills

Job Responsibility

Client Engagement
Mentorship
Sales Support
Relationship Building
Problem Solving
Order Management
Reporting

Fulltime

Key Account Manager

As a Key Account Manager, you will be responsible for developing and maintaining...

Location

United Kingdom , Irlam

Salary:

Not provided

Freedom Fibre

Expiration Date

Until further notice

Requirements

Proven experience in a key account management role in the utilities sector (preferably telecoms)
Excellent communicator and experienced presenter
Experience of building strong relationships both within FFL and with stakeholders
Demonstrate personal flexibility and mobility
Computer literate and advanced skills in MS Office software suite of tools
Agile and pragmatic approach to problem solving
Meticulous written, verbal & presentation communication skills
Attention to detail
Results oriented mind set with a proven track record of delivery
Ability to create, manage and report business metrics with recommendations for improvements

Job Responsibility

Responsible for key customer relationship management, delivering high quality customer service to internal and external customers, responding to, and resolving account service issues
Understand market movement and identify strategic opportunities that keep FFL a competitive and attractive partner
Work with our B2B and partner sales teams to maximise order volumes
Understand strategic goals of customers and develop FFL products and services to support those goals
Located in customers' offices and collaborate to fully understand their needs and identify opportunities for continuous service improvement
Provide reliable and high standard of service as the dedicated point of contact
Coordinate the delivery of all services to your customers using product and service specialists as required
Have intricate understanding of contractual obligations and conditions
Monitor agreed SLAs and be the Voice of the Customer (VoC) to hold internal teams to the highest standards
Deliver regular service and business reviews with customer and internal stakeholders to review performance, risks and opportunities

What we offer

25 days paid vacation
Flexible working hours
Hybrid working
Regular social & team events

Fulltime

Internal Account Manager

Internal Account Manager role at 5G Group, specializing in Telephone Systems, Li...

Location

United Kingdom , High Wycombe

Salary:

27000.00 - 29000.00 GBP / Year

5G Communications Ltd.

Expiration Date

Until further notice

Requirements

Experienced in Customer Service/Sales environments
Exceptional in written and oral communication
Able to develop knowledge and acquire new skills
Able to work in a fast-paced environment and adapt to fluid change
Having a high attention to detail

Job Responsibility

Act as first line for customer contact and update details via internal CRM within agreed SLAs
Perform outbound calling to update customers on queries (faults, invoicing, contracts)
Manage and coordinate workloads, progress reports, and service updates for business and customers
Ensure customers have the best experience with the 5G service
Deliver outstanding Customer Service to Franchisees and Stakeholders
Answer and deal with incoming telephone calls promptly and professionally using CRM
Maintain tasks and ensure adherence to company processes & procedures
Deal with incoming invoice queries
Liaise with 3rd parties and departments for prompt resolution
Maintain positive working relationships with customers

What we offer

20 days holiday + Bank Holidays + ability to purchase more holiday
Flexible working policy
Friendly office environment

Fulltime

Account Manager

inspHire is a market leader in the development and provision of rental software ...

Location

United Kingdom , Nottingham

Salary:

Not provided

InspHire

Expiration Date

Until further notice

Requirements

Strong commercial awareness in all areas
Experience of working in sales within a software solution sales environment
Excellent technical understanding from an application and technology perspective
Demonstrate success in a similar role
Excellent communication skills
Ability to build effective relationships at all levels
Commercially aware
Proactive
Motivated
Can-Do Attitude

Job Responsibility

Deliver an agreed annual sales target for the named accounts
Manage and co-ordinate all commercial aspects of the account on a daily basis, with a focus of driving sales and taking more of their IT spend
Report and forecast at the sales meeting and via the CRM the activity and opportunity that exists within your accounts on a monthly basis
Endeavour to build relationships at all levels within your account and across any parent/sister companies
Spend much of your time at your customers’ premises, as well as at the inspHire Office
Be in control of all contractual aspects of our relationship with the customer with the full support of the inspHire business
Have 100% commercial ownership of several named accounts
Liaise internally and externally to manage specific customers and influence solutions
Build relationships at all levels including board, executive and C-level within the accounts
Identify and close sales opportunities within this account

Fulltime

Account Manager

inspHire is a market leader in the development and provision of rental software ...

Location

United Kingdom , Nottingham

Salary:

Not provided

InspHire

Expiration Date

Until further notice

Requirements

Strong commercial awareness in all areas
Experience of working in sales within a software solution sales environment
Excellent technical understanding from an application and technology perspective
Demonstrate success in a similar role
Excellent communication skills
Ability to build effective relationships at all levels
Commercially aware
Proactive
Motivated
Can-Do Attitude

Job Responsibility

Deliver an agreed annual sales target for the named accounts
Manage and co-ordinate all commercial aspects of the account on a daily basis, with a focus of driving sales and taking more of their IT spend
Report and forecast at the sales meeting and via the CRM the activity and opportunity that exists within your accounts on a monthly basis
Endeavour to build relationships at all levels within your account and across any parent/sister companies
Spend much of your time at your customers’ premises, as well as at the inspHire Office
Be in control of all contractual aspects of our relationship with the customer with the full support of the inspHire business
100% commercial ownership of several named accounts
Liaise internally and externally to manage specific customers and influence solutions
Build relationships at all levels including board, executive and C-level within the accounts
Identification and closure of sales opportunities within this account

Fulltime

Customer Success Manager

Service Delivery Managers are responsible for taking ownership of the relationsh...

Location

Norway

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

Tenacious problem solver, will own issues until full resolution
Excellent communication skills, both written and verbal with great attention to detail
Strong rapport and relationship building skills with both internal departments and external customers
Strong negotiation skills
A good level of business awareness and commercial acumen with solid understanding of financial terminology
Ability to create wow / delighter moments with customers
Strong organizational, time management and prioritization skills
Able to take a creative approach to situations and problem solving
Typically 5 years relevant project management, customer service, account management or sales experience with 2 years of hosting experience
Technical certifications ITIL foundation certification/Prince 2 desirable but not essential

Job Responsibility

Building strong partnership relationships with customers
Manage support requests and co-ordinate Rackspace/Customer support teams to deliver within agreed timescales
Schedule customer maintenances and ensure appropriate quality checks have been completed
Manage customer projects and oversee maintenance schedules for on time delivery
Review service failures and produce incident reports when required
Validate, negotiate and process service credits
Produce and maintain service improvement plans
Manage contract renewal negotiations
Ensure appropriate documentation is in place for specific support requirements i.e. Device/Account level instructions
Organize and chair customer meetings

Fulltime

Sales Executive

In collaboration with the Sales Manager Iberia, Sales Executive will be responsi...

Location

Spain , Valdemorillo

Salary:

Not provided

Ardagh Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration, International Trade, Industrial/Packaging Engineering, or similar
Spanish native
English professional level (B2–C1) for internal communication and reporting
Portuguese is a plus for direct customer interaction in Portugal
CRM systems (Salesforce/MS Dynamics or similar): opportunity management, reporting
SAP
Advanced Excel (price analysis, forecasts, stock monitoring)
Advanced Powerpoint
Knowledge of sales cycle management - from quote to cash : forecasting, orders, production, logistics, invoicing, collections
Preferred: understanding of sustainability and regulatory requirements (packaging, recyclability, EPR)

Job Responsibility

In collaboration with the Sales Manager Iberia, Sales Executive will be responsible for driving sales within Spain and Portugal, developing new customers, and managing the existing portfolio
Occasionally, the role will provide administrative support related to customer care areas ensuring compliance with company processes and standards
New customer development: Identify new potential fillers / markets / trends
Co-ordinate CTS/ Litho/Quality to ensure smooth start up
Carry out Market price analysis, prepare and send quotes (after approval from Sales Manager of Iberia)
Co-ordinate Initial decor development
Check Credit and payment
Update all the Opportunities & VAMF in CRM
Follow- up all the Leads
Customer management: Ensure follow up of Spanish and Portuguese customers’ portfolio

Fulltime

Vehicle Parts Supervisor

You will be responsible for supporting the effective operation of the parts depa...

Location

United Kingdom , Mildenhall

Salary:

Not provided

Activate Group Limited

Expiration Date

Until further notice

Requirements

Excellent customer service and communication skills, including by telephone, email and in face-to-face situations
Flexibility dealing with changes in demand, tasks, and processes
Strong attention to detail
Computer literate
Work on own initiative, be proactive and manage customers and workload with little intervention from the management team
Good time management and prioritisation skills
Full driving license with the correct classification to carryout duties
Logistics experience
Experience of vehicle appraisal
Exceptional communication and customer service skills

Job Responsibility

Manage daily parts co-ordination of both internal and stock delivered
Update parts ordering system
Make sure all parts delivered to the site are checked off against the parts list for accuracy of order, correct parts, quantity, accidental damage and overall quality
Ensure all relevant documentation for your department is correctly filled out and delivered to the designated departments on time
Carry out monthly stock checks, which reconcile back to usage and suppliers' invoices
Monitor and control resources within the parts department
Work within internal procedures to achieve targets set out by your line manager
Communicate to the Workshop Controller and reception any potential delays to a parts order arriving on site
Input all parts delivery information into the Management system, and pass through all paperwork to the accounts department

What we offer

33 days holiday
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise

Fulltime

Customer Co-ordinator / Account Manager

Office Angels

Location:
United Kingdom , Tunbridge Wells

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
August 13, 2025

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