Customer Claims Team Leader - Motor Claims Job at Activate Group Limited (Huddersfield)

Deployment Team Leader

A Deployment Team Leader is responsible for the day-to-day management of the cla...

Location

United Kingdom , Huddersfield

Salary:

30000.00 - 32000.00 GBP / Year

Activate Group Limited

Expiration Date

Until further notice

Requirements

At least two years’ experience operating at a supervisory level or above within a claim’s centre/call centre
Understanding of motor insurance processes and the end-to-end customer claims process
Problem-solving skills with the ability to adopt a logical approach to resolving problems
Previous experience within a Customer Services role
Proficiency in working to service levels and performance measures
Experience in a work environment that required collaboration across work groups
Escalation management
Excellent interpersonal and customer service skills
Excellent telephone and communication skills
Good listening skills

Job Responsibility

Ensuring the deployment of all repair instructions to the most appropriate and suitable repairer in accordance with workstream parameters and client SLAs
Identifying and converting opportunities to sell ‘Avant repair services’ to ensure repair opportunities are maximised
Ensuring all accident management claims are referred to agreed partners in line with targets and SLAs
Resource planning to ensure the deployment Team deliver business requirements
Delegation and distribution of workload to ensure client SLAs are achieved
Daily monitoring of all inbound calls, digital enquiries and repair instructions to ensure they are answered and actioned in accordance with client SLA’s
Performance management of team members to deliver results
Implementation of training and progression plans to improve business and individual performance
Ensuring professional behaviour at all times in line with company guidelines
To implement best practice in delivering excellent customer services

What we offer

33 days holiday (including bank holidays)
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody

Fulltime

Team Manager - Sales

This is an exciting opportunity for an ambitious and experienced individual to j...

Location

United Kingdom , Peterlee

Salary:

Not provided

Auxillis

Expiration Date

Until further notice

Requirements

At least 2 years’ experience of working at a similar level of management within a contact centre environment
Display professionalism and have a pragmatic approach, with people at the heart of everything that you do
Strong people manager and able to create a professional culture where people feel involved and engaged
Excellent time management skills and can work in a fast-paced environment
Possess excellent organisational, communication and problem-solving skills
Ideally, have experience in a motor insurance, accident management or claim handling environment

Job Responsibility

Leading a motivated and engaged team of sales advisors through weekly 121s, training, on the job coaching, continual performance feedback and quality monitoring
Act as a second point of escalation for our diverse customer base, keeping customer satisfaction and communication at the heart of your decisions and behaviours in line with our values

What we offer

Annual Leave - Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year
Public holidays
An extra day off to celebrate your birthday
Pension - Employer contributions of 3%
Free life assurance
Save-as-you-earn scheme
Colleague referral scheme (earning £1,000 per referral)
Benefits App with discounts and cashback at top retailers
Colleague assistance programme with 24/7 GP service, mental health support and physiotherapy
Cycle to work scheme

Fulltime

Commercial Manager

Are you looking for a new challenge? Fancy helping us shape the future of motor ...

Location

United Kingdom , Manchester

Salary:

Not provided

Prima

Expiration Date

Until further notice

Requirements

Proven experience in a Commercial or Strategic Supplier Management role, ideally within the motor repair/automotive sector
Strong background and demonstrable knowledge of motor vehicle claims engineering, repair methodologies, and key industry systems (eg Audatex, Glassmatix/GT Motive)
Expert-level negotiation and contract management skills with a proven track record of delivering measurable commercial value through supplier relationships
Exceptional analytical skills with the ability to interrogate complex data sets, interpret performance trends and translate insights into actionable commercial strategies
Highly effective communicator and influencer with strong influencing skills, capable of building credibility and managing relationships with both internal senior leaders and external partners
Excellent verbal and written communication to effectively represent Prima to external partners (reinsurers and market)
Comfortable working in a growing / scale-up business environment. Strong attention to detail, with a problem-solving attitude

Job Responsibility

Drive Commercial & Financial Performance Management: Take ownership of the commercial elements related to our Third Party Administrator and its repair network/engineering team, driving cost-saving initiatives, fraud monitoring and ensuring optimal indemnity spend without compromising safety or quality
Lead and manage commercial negotiations with future suppliers, including repair network partners and engineering service providers, ensuring mutually beneficial, market-competitive contractual terms
Design, monitor and report on key commercials and claims engineering KPIs (eg repair cost, total loss ratios, parts utilisation, cycle time) to identify trends, opportunities and risks
Contribute to the claims budget process, providing accurate forecasting and analysis relating to repair and claims costs
Strategy & Governance: Design, develop and implement the long-term strategy for our Engineering Department, including engagement of a repair network, ensuring adequate capacity, capability and geographical coverage to meet business and customers' needs
Establish robust governance frameworks, including auditing and performance management protocols to ensure our TPA, our repair network and engineering team and other partners comply with contractual agreements, regulatory requirements and our quality standards
Identify, champion and deliver change initiatives across the repair and engineering claims journey to enhance efficiency, drive digital adoption and improve customer experience
Relationship & Stakeholder Management: Build and maintain high-performing, long-term relationships with our TPA, repair networks, part suppliers and other associated vendors
Act as the primary interface between the Claims, Pricing, Underwriting and Finance Teams, ensuring a clear and consistent commercial view of the repair network’s contribution to overall business performance
Act as a final point of technical and commercial escalation for complex, high-value, or high-profile repair and engineering issues, driving resolutions that protect both the customer and the company

What we offer

Hybrid working, with a mix of home and office days
Access to learning resources, mentorship and a growth plan tailored to you
Private healthcare, gym discounts, wellbeing programs and mental health support

Fulltime

New

Defendant Motor Damage Team Leader

Reporting to Defendant Operations Lead, you will be responsible for leading the ...

Location

United Kingdom , Leeds; Birmingham; Bristol

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Qualified Solicitor (England & Wales) or CILEx with a current practising certificate and the right to conduct litigation
Solid experience in civil litigation, ideally within motor damage or insurance-related matters
Experience supervising, coaching, or directing junior or non-qualified staff
Strong technical capability in drafting, negotiation, and case strategy
Sound commercial awareness and understanding of cost-effective litigation decision-making

Job Responsibility

Lead and oversee the conduct of litigated Defendant Motor Damage claims, ensuring files are progressed proactively, compliantly, and in line with client strategies and Civil Procedure Rules
Provide technical leadership and supervision across the team, ensuring consistently high standards of legal advice, drafting, and decision-making
Manage and develop team performance, setting clear expectations, coaching individuals, and supporting engagement, capability, and progression in line with performance frameworks
Plan and manage resources effectively, including capacity, workflow, recruitment, absence, and succession planning, to ensure service standards and productivity targets are met
Embed a strong customer-focused culture, ensuring ownership, accountability, and clear communication throughout the customer journey
Drive continuous improvement, acting as a positive change agent by identifying opportunities to enhance processes, efficiency, and team performance
Ensure compliance and governance, including complaints handling, SARs, people management processes, and regulatory obligations
Contribute to financial and operational performance, supporting budget management and cost-effective litigation strategies

What we offer

9% employer contributed pension
Up to 10% Annual performance-based bonus
50% off home, motor and pet insurance plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days
Income protection on 50% of your salary for 5 years

Fulltime

New

Senior Paralegal, Global Intellectual Property

We’re looking for a Senior Paralegal, Global Intellectual Property (“Senior Para...

Location

United States , Hershey

Salary:

Not provided

The Hershey Company

Expiration Date

Until further notice

Requirements

Bachelor’s Degree preferred
Paralegal Degree or Certification required
At least 7+ years of experience in law firm or corporate setting
Dedicated trademark paralegal experience managing US and global portfolios
Experience supporting enforcement matters and collecting evidence
Outstanding time-management and prioritization skills
Strong organization, communication, and cross-functional collaboration skills
USPTO filings (applications, Office Actions, ITU/SOU, Sections 8/15, renewals) and TTAB support
Experience coordinating and managing foreign associates and domain-name enforcement (UDRP/ICANN)
Technology Proficiency: Microsoft Office 365, Anaqua, TEAS/TMEP, SAEGIS/Corsearch

Job Responsibility

Manage the global trademark lifecycle for assigned brands: search & clearance (U.S./international), filings and prosecution, watch services, renewals/maintenance, and portfolio reporting
Review packaging, labeling, and advertising to reinforce brand usage standards and risk mitigation
Support enforcement: draft cease‑and‑desist letters, coordinate platform takedowns, assist TTAB oppositions/cancellations, manage UDRP/ICANN actions, and compile evidence
Own docketing, deadlines, and matter coordination
prepare IP evidence (use, sales, marketing)
Assist in IP aspects of M&A diligence, including assignments and recordals
Drive portfolio governance: audit IP records and SOP adherence
build KPI dashboards
Design and deliver training and practical playbooks for non‑legal stakeholders
Assist the Sr. Counsel, Global Intellectual Property as the business and brand team’s initial point of contact

Fulltime

New

Team Lead, Commissioning

The Commissioning Team Lead is responsible for leading the Commissioning Special...

Location

United States

Salary:

101000.00 - 138600.00 USD / Year

Symbotic

Expiration Date

Until further notice

Requirements

Bachelor's degree in electrical engineering, Automated Production Management, or equivalent work experience
Minimum 5 years of experience leading automated commissioning teams
Proficiency in PLC systems (Allen Bradley, Rockwell Automation, Siemens) and HMI systems
Experience with industrial robotics (ABB, Fanuc) and industrial networking (Ethernet/IP, ProfiNet)
Strong ability to read and interpret electrical plans and troubleshoot automated systems
Self-starter with the ability to take on increasing responsibility in a fast-paced environment
Strong problem-solving skills and a willingness to deepen expertise in complex systems
Excellent teamwork and collaboration across engineering disciplines
Adaptability to work in a rapidly evolving startup environment
Must have a valid driver’s license

Job Responsibility

Patriciate in the preparation, planning, and coordination of the site commissioning schedule
Responsible for the progress of commissioning activities, such as preparing reports on the progress of commissioning and testing
Be the lead at a site at the commission stage while ensure projects have proper resources allocation in order to meet target timelines and budgets
Participated in the preparation of performance reports for commissioning and testing to site support team and cross functional business partners
Coach and mentor site team members and provide technical support for daily activities
Lead daily scrum meetings for the operational team and participate in the site scrum meeting for team leaders and site managers
Participate in various initiatives of continuous production improvement, standardization and improvement of the installation and start-up processes, while ensuring compliance with all health and safety policies
Other duties assigned

What we offer

medical
dental
vision
disability
401K
PTO

Fulltime

New

Cell Operator

Symbotic is seeking a Cell Operator, you will be responsible for system upkeep a...

Location

United States , Woodland

Salary:

23.00 USD / Hour

Symbotic

Expiration Date

Until further notice

Requirements

Associate degree or equivalent experience or certification in electronics, automotive, automation, manufacturing or equivalent field preferred
A minimum of 1 year of experience with mechanical automation systems, educational or training equivalent
Be proficient in performing all System Inspection functions including: cleaning, lubrication, tolerance checking, current measurements, and checking electrical systems
Ability to prioritize work to gain maximum uptime and throughput from an automated cell
Demonstrates commitment and ability to work safely
Ability to work independently of supervisor following procedures and manuals
Ability to Multi-task and perform multiple job functions at once

Job Responsibility

Perform pre-production checks on automated adapters ensuring equipment is in ‘ready to run’ state
Process and monitor the flow of the automated storage and retrieval system, through means of the adapters, including manual inbound, automatic inbound, automatic outbound, to achieve maximum throughput and cases per hour
Prepare pallets for induction into the Symbotic storage and retrieval system
Assess cause of system stoppage and return to service using Human/Machine Interface (HMI) and manual intervention
Communicate and escalate all issues impacting production immediately to operational leadership
Contribute to overall system uptime through system preservation, robot recovery, suspect removal, and bot health actions
Perform periodic system inspections including cleaning, lubrication, tolerance checking, component validation
Report all out of spec conditions and perform root cause corrective action and maintain continuous operation of system components
Monitor and utilize common radio etiquette while obtaining instructions from leadership and operational leads
Perform rover bot upkeep to include, but not limited to, replacing wheels, cleaning, ESD brushes, sensors, etc

What we offer

medical
dental
vision
disability
401K
PTO

Fulltime

New

Editor

We’re Fever, the world’s leading tech platform for culture and live entertainmen...

Location

United States , New York

Salary:

90000.00 - 98000.00 USD / Year

Fever

Expiration Date

Until further notice

Requirements

3+ years experience working for a newsroom, content agency, creative agency, or digital media property
Proficient level of English
Deep passion for journalism, social media, and digital marketing
Ability to adapt to the ever-changing and fast-moving world of a digital startup business
Strong attention to detail
Critical-thinker and a problem-solver
Leader comfortable managing a team and supporting them to help achieve their goals
An understanding of basic SEO best practices and keyword targeting
Hands-on knowledge and understanding of the current social media landscape
Avid consumer of platforms such as Instagram, TikTok, YouTube, Facebook, Twitter

Job Responsibility

Finding brilliant stories and generating lots of content ideas for the NYC market
Writing engaging, accurate and informative articles, at pace
Monitor all site content, including daily news, features, and local reporting
Have a strong grasp of the city culture and things to do in NYC
Manage an editorial calendar
Occasional appearances across Reels, TikTok, consumer-facing videos and other brand mediums
Oversee the creation and strategy of Twitter, Facebook, Instagram, TikTok, and Secret NYC newsletters
Make sure all site copy and headlines are proofread
Make sure all posts are SEO friendly
Conduct keyword research

What we offer

Attractive compensation package
Opportunity to have a real impact in a high-growth global category leader
40% discount on all Fever events and experiences
Home office friendly
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people
Health and Dental Insurance
Gympass membership
401K enrollment

Fulltime

Customer Claims Team Leader - Motor Claims

Activate Group Limited

Location:
United Kingdom , Huddersfield

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 31, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Customer Claims Team Leader - Motor Claims

Deployment Team Leader

Team Manager - Sales

Commercial Manager

Defendant Motor Damage Team Leader

Senior Paralegal, Global Intellectual Property

Team Lead, Commissioning

Cell Operator

Editor

Customer Claims Team Leader - Motor Claims

Activate Group Limited

Location:United Kingdom , Huddersfield

Category:Insurance

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 31, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Customer Claims Team Leader - Motor Claims

Deployment Team Leader

Team Manager - Sales

Commercial Manager

Defendant Motor Damage Team Leader

Senior Paralegal, Global Intellectual Property

Team Lead, Commissioning

Cell Operator

Editor

Location:
United Kingdom , Huddersfield

Category:
Insurance

Contract Type:
Not provided

Job Posted:
January 31, 2026