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Customer Change Planning Officer

leedsbuildingsociety.co.uk Logo

Leeds Building Society

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Location:
United Kingdom , Leeds City Centre OR Newcastle

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

47500.00 GBP / Year
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Job Responsibility:

  • Help orchestrate the divisional change agenda, manage intake and prioritisation information, and make sure governance forums run smoothly through great planning, documentation and follow-up
  • Support reporting and insight to collate updates, maintain trackers and dashboards, and keep documentation and repositories in good order so teams can collaborate effectively

Requirements:

  • Experience supporting change or project environments
  • Understanding of JIRA, resource planning, prioritisation or risk management
  • Strong organisational, planning and coordination skills
  • Ability to manage competing priorities and maintain attention to detail
  • Good understanding of Agile, Waterfall or hybrid change methodologies
  • Experience supporting governance, reporting, or structured workflows
  • Strong written and verbal communication skills
  • Ability to build supportive and positive working relationships
  • Comfortable engaging with stakeholders across multiple business areas
  • Confident using Microsoft Office and collaboration tools
What we offer:
  • Hybrid working – 2 days per week in the office
  • Annual bonus of up to 12%
  • Matched pension contributions up to 10%
  • 26 days holiday, plus bank holidays and holiday purchase scheme
  • 2 days' volunteering per year

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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