Customer Change Planning Officer Job at Leeds Building Society (Leeds City Centre OR Newcastle)

Product Define & Change Planning Specialist

At Boeing, we innovate and collaborate to make the world a better place. We're c...

Location

United States , Wichita

Salary:

47100.00 - 72200.00 USD / Year

Boeing

Expiration Date

Until further notice

Requirements

Bachelor's degree
0-2 years of relevant experience
Experience in project management or similar field
Detail oriented
Be able to handle schedule analysis
Personable, great communication skills
Adapts well to change

Job Responsibility

Develops and guides project and configuration management activities necessary to incorporate new products or product changes, in accordance with contractual, customer, program, and regulatory requirements
Analyzes sequence of operations and workflow to develop schedules for new products and existing product design changes
Has knowledge of the production system (e.g., supply, engineering, manufacturing, support, etc.), reviews and analyzes configuration data to control product changes, and negotiates between organizations to develop incorporation plans and integrated schedules
Monitors and ensures compliance with the plans and schedules and reports on status
Interfaces with program management, product design, contracts, tooling, manufacturing engineering, quality assurance, supply chain, component suppliers, assemblers, and product support, in order to develop and maintain configuration incorporation plans and integrated schedules via application of project & configuration management
Apply knowledge of project management to develop and maintain plans and schedules which integrate all production activities (e.g., product definition, procurement, manufacturing, testing, delivering, support, etc.)
Ability to interpret technical work statements, manufacturing plans and program level plans
Ability to monitor and analyze the incorporation plan and to resolve plan deviations with the value chain

What we offer

health insurance
flexible spending accounts
health savings accounts
retirement savings plans
life and disability insurance programs
paid and unpaid time away from work
Kansas Aviation tax credit of $5,000 per year for up to five years
Generous company match to your 401(k)
Industry-leading tuition assistance program
Fertility, adoption, and surrogacy benefits

Fulltime

Customer Relations Officer

CRO is responsible for managing and resolving all passenger concerns and service...

Location

Salary:

Not provided

Nile Air

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, tourism and hospitality or related field
Minimum 1-2 years of experience in an airline reservation system / sales / customer service
Advanced in GDS (Amadeus), Microsoft Office, SMS gateway systems
Can work under pressure and on shift-bases
Knowledge in customer service and sales
Good knowledge of aviation products and technicalities
Compensation Policy Knowledge
Fluent in English (Written / Spoken)
Exceptional Communication skills
Conflict Resolution & Problem-solving skills

Job Responsibility

Communicates with commercial (planning & Revenue Management) teams to be updated regarding cancelled, rescheduled, or delayed flights
Processes compensation for passengers whose luggage is broken or lost, or whose flight has been changed from business class to economy class and ensuring all passenger problems are resolved efficiently and according to company policy
Generates and sends immediate SMS notifications to affected passengers regarding cancelled, delayed, or updated flight status, ensuring accurate information is delivered and maintaining high levels of customer satisfaction
Drafts and sends official email communications with detailed information about affected flights, including rebooking options, rights, and compensation procedures
Checks current flight status on the reservation system and verify all information accuracy against operational updates before sending messages
Logs all passenger complaints, issues, and resolution steps in the dedicated Customer Relationship Management (CRM) system
Calculates, obtains approval for, and coordinates with the Treasury Management Team for the timely payout of compensation claims (downgrades, baggage claims)
Liaises with the Lost and Found for baggage status and the Revenue Management Team for fare difference calculations
Prepares periodic reports for the Reservation Manager on communication effectiveness, common customer issues, and resolution efficiency

Fulltime

Customer Service Officer

Principal Accountabilities: Provide expert internal and external customer servic...

Location

Korea, Republic of , Seoul

Salary:

Not provided

Arrow Electronics

Expiration Date

Until further notice

Requirements

Typically requires a 2 year degree and 2–4 years of experience or High school graduate with equivalent related experience
May require specific certifications
Has developed knowledge and skills through formal training or considerable work experience
Entry level often for those with work experience in the skill area

Job Responsibility

Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements
Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier
Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff
Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles
managing inbound customer order formats (excel, pdf, fax, etc)
work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts)
NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing
Support sales team with direct customer contact within Planned Demand and Quality assurance processes
Includes coordinating the e-Compass and Forecast Response reports with Infosys, providing first point of escalation after initial set of expedites, complete bond requests from Inside Sales, manage Dropped Part, New Part, and Item Status Change reports
own the manual inventory sweep process from IPS (In-Plant Store) or consignment and coordinate contract refresh clauses

Fulltime

Superintendent, QCM, SSHO (3 Hat)

Doyon Government Group (DGG) provides design-build and general construction serv...

Location

United States , Newport

Salary:

99176.00 - 147606.00 USD / Year

Beazer Homes

Expiration Date

Until further notice

Requirements

Bachelor's degree in Construction Management, Engineering, or a related field, or equivalent work experience
Minimum of 10 years of construction experience, including at least 5 years of combined experience working as a Construction Quality Control Manager (QCM), Site Safety & Health Officer (SSHO), and Superintendent
Experience working on projects with the U.S. Army Corps of Engineers (USACE) and/or Naval Facilities Engineering Command (NAVFAC)
Demonstrated track record as a certified Quality Control Specialist/Manager on federal construction projects
Construction Quality Management for Contractors (CQM-C) certification or ability to obtain/renew
30-hour OSHA construction safety class certification
Experience overseeing multiple projects and managing design teams through Design/Build project phases
Strong proficiency in USACE Quality Control System (QCS) and/or Resident Management System (RMS)
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), with an emphasis on Excel

Job Responsibility

Coordinates and supervises all construction activities
Directs field personnel to complete the project on schedule, within budget, and to quality standards per original plans and specifications
Maintains daily communication with the project manager for compliance with company policies and procedures
Develops and maintains the construction schedule, identifying and resolving issues
Keeps accurate as-built drawings
Articulates timely requests for information in the company's best interest
Reviews subcontractors' Schedule of Values for percentage completion and Pay Applications
Coordinates and negotiates subcontractor change order pricing
Updates mandatory safety documentation as the project progresses
Submits and procures materials for self-performance work

What we offer

Medical
Vision
Dental
Flexible spending
Employee assistance program
Group and voluntary life and disability insurance
401(k) retirement plan
Paid Time Off
10 paid holidays
5 bereavement

Fulltime

New

Project Manager

Allied Universal Technology Services is hiring a Project Manager to plan, organi...

Location

United States , Wyoming

Salary:

Not provided

Allied Universal®

Expiration Date

Until further notice

Requirements

High School Diploma required
Associates Degree preferred
At least six years of project management experience, electronic security industry experience is preferred
A proven track record and verified references relating to the ability to manager 4+ Million Dollar projects to schedule and budget
Expert knowledge of PM techniques and tools, general knowledge of contract laws and regulations
PMP from the Project Management Institute, preferred
Ability to work independently, and perform tasks of moderate to high complexity, which requires knowledge of technical and business environments
Factory certifications in relevant technology platforms is a plus (Software House, Lenel, Brivo, Open Options, Exacq, American Dynamics, Milestone, OnSSI, etc.)
Proficient with MS Office Suite (Word, Excel, Outlook, PowerPoint, Project and SharePoint)
Ability to establish and maintain effective working relationships with both internal and external customers

Job Responsibility

Maintain an active and thoughtful communication pattern with vendors, internal and external customers while balancing time versus profits to make sure efforts reflect and anticipated return (revenue, growth and customer retention)
Consistently and effectively determine, allocate, and maximize available resources through project planning to ensure the achievement of sales and project management objectives
Establish and maintain an in-depth knowledge of the industry and competitive practices as they relate to multiple markets
Implements changes in project, contract price and installation plans to include the estimation, development and submission of Change Orders
Support company's invoicing and collection efforts by not only ensuring all contractual terms and conditions are met initially, but by ensuring all invoicing is completed accurately and on time by aggressively monitoring the reports in ERP System and following up with customers management and customers on a consistent basis
Manage Project budget and project P&L responsibility
Prepares the project installation plan, determines goals, manages the plan, prepares and implements job procedures
Maintains construction schedules and coordinates task-scheduling with other trades
Maintains all records of job status, job changes and material flow
Defines project problems by working with financial, contract management and management tools to assure project profitability

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

New

Field Tech Senior Manager

Location

Philippines , Taguig City

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong verbal and written communication skills
Manages escalated client situations with a focus on building positive client relationships
Excellent understanding of internal service processes and able to articulate these to clients
Strong technical and product knowledge

Job Responsibility

Supervise and manage a team of IT desktop support associates, smart hands, network & voice resources
Ensure the team provides effective & timely day-to-day IT support, advice, guidance & diagnosis, and timely incident resolution for client
Facilitate the day-to-day management of client incidents and requests & tech room operations ensuring a timely response within the established Service Level Agreement (SLA)
Perform follow up on incidents/requests with client as needed to ensure customer satisfaction
Assist the client portfolio to meet their goals in infra management and uptime
Manage the day-to-day work activities of the team, including rosters, timelines, expected customer experience, billing, prioritizing, and allocating workflow
Provide timely and effective advice, information, and expert technical interpretation on complex IT support matters
Work closely with HRBP to ensure corrective actions are put in place as needed
Place the customer at the center of all decision making
Be the key IT Support point of contact for the client portfolio

Fulltime

New

Office Coordinator

At Sierra Pacific Industries, we understand our greatest strength is the people ...

Location

United States , Salt Lake City

Salary:

20.00 - 30.00 USD / Hour

Sierra Pacific Industries

Expiration Date

Until further notice

Requirements

3 years' administrative, customer service, and accounts payable experience
Excellent verbal and written communication skills
Proficient in Microsoft Outlook, Word, and Excel
Dependable, self-motivated, and organized
Professional demeanor with ability to work in a team environment
Ability to adapt to changing priorities and meet deadlines

Job Responsibility

Plan, organize, and coordinate shipping schedules
Communicate timely, professionally, and effectively with customers regarding scheduling and delivery of orders
Handle accounts payable, deposits, and incoming and outgoing mail
Review incoming orders per defined processes and procedures
Work with sales team in respects to order placements
Organize and maintain document files
Manage and maintain marketing material inventory
Manage and maintain office supply inventory for office and showrooms
Provide administrative support to the branch manager

What we offer

Excellent low-cost health benefits
Full Health Benefits Plan (including medical, dental, and vision) with low-cost premiums
401(k) with Company Match
Additional Retirement Contributions
Company-paid Life Insurance
Paid vacation and 10 holidays
We train and promote from within

Fulltime

New

International Business Compliance Senior Analyst

As a full time, International Business Compliance Senior Analyst, you will enjoy...

Location

United States , Greensboro

Salary:

Not provided

Fastenal

Expiration Date

June 30, 2026

Requirements

Possess a bachelor's degree in accounting, business, analytics, business law, or related degree OR have relevant work experience in accounting, tax, law, and/or project management
Possess at least 2 years of Business Compliance, or similar relevant work experience
Excellent written and oral communication skills
Possess strong computer skills and proficient use of Microsoft Office Suite
Highly motivated, self-directed, and customer service oriented
Exhibit strong problem solving, deductive reasoning, research, and analytical skills
Ability to monitor tight deadlines or unexpected requirement changes
Demonstrate strong organizational, planning, and prioritizing abilities
Work independently as well as in a team environment
Demonstrate our core values of ambition, innovation, integrity and teamwork

Job Responsibility

Developing and training others to achieve goals, optimize business results and interpret compliance regulations and how they impact Fastenal
Leading initiatives in identifying, researching, and evaluating potential risks and regulatory changes
Coordinating and participating in development of projects, including planning, testing, implementation, and retrospect
Assigning daily requests to the team for the greatest output and effectiveness
Tracking and reporting on team output and metrics
Driving continuous improvement in quality, efficiency, effectiveness and control of processes related to projects
Communicating regulatory changes to management and other stakeholders
Assisting in implementation of required business changes
Reviewing policies, procedures, accounting documents, and training materials to identify and remediate risk
Ensuring effective controls are developed and maintained to support international regulations and initiatives

What we offer

Health Insurance
Life Insurance
Long Term Disability Insurance
Dental Insurance
Paid vacation
Sick leave
Holidays
401(k) with employer contribution

Fulltime

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Customer Change Planning Officer

Job Responsibility

Requirements

What we offer

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