Customer Care Team Member Job at Goldfish Swim School (Needham)

Team Member

For over 50 years, Long John Silver’s has been serving up golden, crispy seafood...

Location

United States , Jackson

Salary:

10.00 USD / Hour

Long John Silver's

Expiration Date

Until further notice

Requirements

Must be 16 years of age or older
Must have reliable transportation and the ability to work rotating shifts
Take absolute pride in everything you do
Value customer service and hold the ability to positively impacts our guests' experience
Work well in a fast-paced environment
Practice high quality food and cleanliness standards
Bring an upbeat energy and positive attitude to the team
Has a commitment to timeliness and a sense of urgency
Ability to interpret and follow instructions
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials

Job Responsibility

Ensures 100% satisfaction for all LJS (Long John Silver) guests
Greet and positively engage guests
Accurately accept the guests' orders and process payment
Prepare every order exactly as guest requested, with the highest quality product, as quickly as possible
Solves customer concerns immediately utilizing BAM! and ensures they leave happy and satisfied
Keeps service area stocked, dining room tables and floor clean, and cleans and restocks restrooms
Arrives on shift with a positive attitude and contributes to the success of the restaurant
Treats all guests and team members with respect
Accountable for positive engagement at every guest encounter
Ensures all ingredients and food products are stored, handled, prepared, and presented with the greatest care and concern for guest satisfaction and food safety

What we offer

Paid time off
Flexible schedule
Referral program
Paid training
Employee discount

Mailroom Team Member

Join Our Dynamic Mailroom Team! Temporary Position Starting June 16, 2025. We ar...

Location

United Kingdom , London

Salary:

13.85 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

A positive attitude and a commitment to excellent customer service
Strong organisational skills and attention to detail
The ability to manage multiple tasks efficiently and effectively
Excellent communication skills, both verbal and written
A proactive approach, ready to respond to client requirements as they arise
Experience in a similar role is a plus, but a willingness to learn and grow is essential

Job Responsibility

Customer Service Excellence: Represent our organisation professionally at all times, delivering outstanding service to clients and visitors
Mail Management: Receive, sort, and distribute all incoming and outgoing mail with precision and care
Client Interactions: Handle inquiries face-to-face and over the phone, ensuring all client needs are met promptly
Document Handling: File and retrieve documents using an established filing system, maintaining organisation and efficiency
Courier Coordination: Book and receive courier items, ensuring timely delivery and tracking
Archiving: Process archive files and track signature movements using our onsite computer systems
Flexibility: Take on additional duties as required by the Operations Manager or Client, adapting to the needs of the day

What we offer

Team Spirit: Be part of a collaborative team that supports one another
Variety: Enjoy a diverse range of tasks that keeps your workday interesting
Professional Growth: Gain valuable experience in a fast-paced environment, enhancing your skills for future opportunities
Positive Environment: Work in a cheerful atmosphere where your contributions are recognised and appreciated

Fulltime

Utility team member

We are currently recruiting for two Utility Team Members who would have a dual r...

Location

United Kingdom , Winchester

Salary:

Not provided

Agrii

Expiration Date

Until further notice

Requirements

Full UK Class 1 (C+E) licence or willingness to train towards it
Valid Driver CPC and Digital Tachograph card
Strong customer service skills and a professional approach
Practical experience in agriculture or farming is highly desirable
Basic understanding of machinery and mechanical skills

Job Responsibility

Travel to farms, operate seed cleaning and treatment machinery, and work closely with customers to meet their requirements
Deliver agricultural products across the region, ensuring safe and timely transport
Load and unload goods with care, maintaining accuracy in deliveries
Complete vehicle checks and comply with transport legislation and safety requirements

What we offer

Paid overtime after 40 hours
Training and development, including progression to Class 1 if required

Fulltime

Utility team member

A varied role, spending part of the year as a Class 1 Multi-Drop Driver within t...

Location

United Kingdom , Coldstream

Salary:

Not provided

Agrii

Expiration Date

Until further notice

Requirements

Full UK Class 1 (C+E) licence or willingness to train towards it
Valid Driver CPC and Digital Tachograph card
Strong customer service skills and professional approach
Practical experience in agriculture or farming is highly desirable
Basic understanding of machinery and mechanical skills

Job Responsibility

Travel to farms and operate seed cleaning and treatment machinery as an FSS Operator
Work closely with customers to meet their requirements
Deliver agricultural products across the region as a Multi-Drop Driver
Ensure safe and timely transport
Load and unload goods with care
Maintain accuracy in deliveries
Complete vehicle checks
Comply with transport legislation and safety requirements

What we offer

Paid overtime after 40 hours
Training and development
Progression to Class 1 licence if required

Fulltime

Customer Care Group Support Analyst

Answers technical calls from customers (company/independently owned stores and e...

Location

United States , Atlanta, Georgia

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

4 years of experience in a help desk/call center
High school diploma or equivalent work experience required
1 year of experience with incident and problem tracking service management software
Experience with SQL commands and database manipulation
Experience with automated call distributor phone systems
Experience with knowledge centered support (KCS) principles
Experience with troubleshooting network related issues (client connectivity)
Experience with Active Directory and Microsoft Office Products – O365 is a plus
Strong customer focus and orientation
Superior telephone, root cause analysis, and issue resolution skills

Job Responsibility

Answers technical calls from customers regarding company software, hardware, and network issues
Troubleshoots issues to find solution and partners with customer to solve issue together
Seeks assistance from Support Analyst II and/or Development team (Swarm) if unable to resolve
Applies fix or work around discovered during “swarming”
Creates new knowledge base articles outlining the fix/work around
Documents software defects and assign Service Now Incident to appropriate development track
Ensures positive customer experience by de-escalating customer issues and concerns
Instructs customers on proper usage of the software and hardware
Acts as customer advocate
Ensures prompt and accurate resolution of customer incidents

What we offer

We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement
We offer a Flexible Work Policy that permits eligible employees to work remotely

Utility Team Member

We are currently recruiting for a Utility Team Member who would have a dual role...

Location

United Kingdom , Hixon, Staffordshire

Salary:

Not provided

Agrii

Expiration Date

Until further notice

Requirements

A full UK Class 1 (C+E) licence – or a willingness to train towards it if you meet other role criteria
A valid Driver CPC and Digital Tachograph card
Strong customer service skills and a professional approach
Practical experience in agriculture or farming is highly desirable
Basic understanding of machinery and mechanical skills

Job Responsibility

Travel to farms, operate seed cleaning and treatment machinery, and work closely with customers to meet their requirements
Deliver agricultural products across the region, ensuring safe and timely transport
Load and unload goods with care, maintaining accuracy in deliveries, complete vehicle checks and comply with transport legislation and safety requirements

What we offer

Paid overtime after 40 hours
Training and development, including progression to Class 1 if required

Fulltime

Team Lead

This position is responsible for assisting the Store Manager and Assistant Store...

Location

Salary:

Not provided

Petsense

Expiration Date

Until further notice

Requirements

Retail experience and/or pet/live animal knowledge is strongly preferred
Supervisory experience preferred
Must be at least 18 years of age
Possess a valid driver’s license
A high school diploma or equivalent is preferred, but not required
Must be able to read, write and count accurately
Pet/Live Animal, pet food, pet product knowledge is strongly preferred
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
Basic computer skills
Ability to perform and execute principle responsibilities of Team Members

Job Responsibility

Assist the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customer service
Promote a safe and productive work environment for all Team Members, customers, and vendors
Train Team Members on the appropriate application of policies and procedures
Maintain regular and predictable attendance
Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs
Uphold and promote a safe and productive work environment by following and enforcing policies and procedures
Take the initiative to support selling initiatives (TEAM): Thank the Customer, Engage with the customer and/or pet, Advise products or services, Make it Memorable
Execute assigned basic, promotional, and seasonal merchandising activities
Perform Opening/Closing procedures
Transport and make deposits to bank

What we offer

Company-paid life and disability insurance
Paid parental leave
Tuition reimbursement
Family planning resources such as adoption and surrogacy assistance

Care Management Specialist II, D-SNP Team

The Care Management Specialist II utilizes clinical skills and training to perfo...

Location

United States , Los Angeles

Salary:

88854.00 - 142166.00 USD / Year

L.A. Care Health Plan

Expiration Date

Until further notice

Requirements

Associate's Degree in Nursing for Registered Nurses OR Master's Degree in Social Work for Licensed Clinical Social Workers
Minimum of 3 years of recent care management experience with responsibilities of managing complex acute or chronic conditions in collaboration with members and interdisciplinary care professionals in a hospital, medical group or managed care setting, such as a health insurance environment and/or experience as care manager in home health or hospice environments
Experience providing care management with complex/catastrophic conditions
Current knowledge of clinical standards of care and disease processes
Critical thinking skill
Excellent customer service skills
Ability to clinically analyze the most complex cases involving highly acute physical health, behavioral health, complex/catastrophic and/or psychosocial issues to determine and implement the most effective member-centered interventions
Ability to triage immediate member health and safety risks
Ability to sensitively manage member or family responses associated with high acuity cases and support effective coping
Strong verbal and written communications skills to consult effectively with interdisciplinary teams, coordinate care with members and their families, and other internal and external stakeholders

Job Responsibility

Utilizes clinical skills and training to perform essential functions of care management for identified and assigned member population according to Health Insurance Portability and Accountability Act (HIPAA) guidelines
Manages a specified caseload across the entire continuum of programmatic levels including those within National Committee for Quality Assurance (NCQA) scope or otherwise Complex/Catastrophic cases
Management of the caseload assigned by Manager includes: coordinating health care benefits, providing education and facilitating member access to care in a timely and cost-effective manner
Collaborates and communicates with member, family, and interdisciplinary health team to promote wellness and member empowerment, while ensuring access to appropriate services across the healthcare continuum and maximizing member benefit
Serves as clinical advocate for members, active interdisciplinary team member, liaison with other departments and external health care team
Provides direction and assistance to Care Coordinators and to Community Health Workers (CHW) of members needs including the need for special educational mailings, reminder calls, satisfaction surveys, incentives or any additional service needs according to specific program guidelines
Uses claims processing and care management software to look up member information, document contacts, and track member progress
Applies clinical knowledge and experience to evaluate information regarding prospective care management members referred by health risk assessment (HRA), risk stratification, predictive modeling, provider’s utilization review vendors, members, Call Center, claims staff, Health Homes Program (HHP) eligibility or other data sources to determine whether care management intervention is necessary to meet the member's needs
Conducts Care Management services for the most complex and vulnerable members including: engaging in member centric communication which includes the interdisciplinary team, providers and family or authorized representatives
reviewing member claims histories and identifies intervention opportunities through the professional standards of practice

What we offer

Paid Time Off (PTO)
Tuition Reimbursement
Retirement Plans
Medical, Dental and Vision
Wellness Program
Volunteer Time Off (VTO)

Fulltime

Customer Care Team Member

Goldfish Swim School

Location:
United States , Needham

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 28, 2025

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