Customer Care Team Leader Iberia

As Customer Care Team Leader at EasyPark, you are responsible for developing and continuously managing a team of Customer Care Representatives, Professionals, and Experts focusing on the onboarding and support of EasyPark customers in channels such as Phone, Email, Chat, and Social Media. You will work closely with the Customer Care Manager and other Customer Care Team Leaders to continuously improve the work of the Customer Care function operating in a fast-paced, fast-growing, ever-changing business environment. You will have full people management responsibility and report to the Customer Care Manager for EasyPark South Europe. This position will be based in Madrid, Spain.