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Customer Care Specialist

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Office Angels

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Location:
United Kingdom, Farnborough

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

25000.00 - 30000.00 GBP / Year

Job Description:

Join Our Team as a Customer Care Specialist! Are you ready to embark on an exciting career in the machinery industry? Our client, a leading name in the sector, is seeking a Customer Care Specialist to join their vibrant team in Farnborough, Hampshire. This is a fantastic opportunity to make a significant impact in a supportive environment!

Job Responsibility:

  • Answering phone calls, taking messages, and forwarding essential information.
  • Issuing accurate quotations using the correct part numbers and pricing systems.
  • Inputting and placing customer orders with precision.
  • Keeping up-to-date records of customer orders and quotations.
  • utilising Microsoft Excel, Word, and SAP to manage data effectively.
  • Processing customer invoices and handling filing, scanning, and e-invoicing tasks.
  • Liaising with our colleagues in Germany to prioritise urgent orders.
  • Providing general administrative support to the team to enhance operational efficiency.

Requirements:

  • Computer Literate: Proficiency in Microsoft Excel is a plus!
  • Confident & organised: You can manage your time and tasks effectively.
  • Enthusiastic & Willing to Learn: You have a passion for developing your skills.
  • Flexible & Adaptable: You thrive in a dynamic team environment.
  • Educated: Minimum GCSE or equivalent, including Math and English.
  • authorised to Work in the UK: You have the eligibility to live and work in the UK.
  • Detail-Oriented: You pay attention to the little things that make a big difference!
What we offer:
  • Permanent Contract: Enjoy the security of a full-time position.
  • Training Provided: We believe in investing in our people, and you will receive training tailored to your career aspirations.
  • Career Development: With us, you have the opportunity to learn new skills and progress within an administration career.
  • Supportive Team Environment: Join a friendly team where collaboration and communication are key.

Additional Information:

Job Posted:
April 27, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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